Question Business Management Q This Assignment calls for an understanding of cross cultural communications/ negotiations and developing a bridging solution for both Kelly and her Japanese employer Mr. Higashi. It also draws on planning, choice of strategy, framing and effective implementation. Proceed by using the following questions to discuss the case: Why did the conflict occur? How could it have been prevented? What should Kelly do? Should she call CLAIR, or discuss this further with Mr. Higashi? What is this dispute about for Kelly? For Mr. Higashi? In these types of conflicts is a compromise possible? What are the tangible factors in this situation? What are the intangible factors in the negotiation? Is saving face more important to Kelly or Mr. Higashi? Why? Which are more important, the tangible or intangible factors? Is this true for both Kelly and Mr. Higashi?