Assignment title: Management
Task 1 (10 marks)
Research an organisation and find out the organisation's goal or mission statement.
Discuss what you understand of their mission statement or goal. (250 words)
Task 2 (10 marks)
Look at your current role or obtain a job role and assume that you are in that role. What
performance expectations or standards do you think are attached to each goal in your job
description? How would you improve your performance against these goals? (250 words)
Task 3 (10 marks)
Refer to the job role that you used in Task 2.
Complete the following:
a. Identify three key performance indicators (KPIs) in that job.
b. Using the table below identify a method that for measuring your performance against
each of the identified KPIs.
c. Next, determine if you always achieve those KPI's.
KPI / Target Measurement Achievement
e.g. : Serve customers
within five minutes
Record how many customers you
serviced in five minutes
Task 4 (10 marks)
Prepare a list of the ten most important skills, knowledge or qualifications that are
necessary in a managerial job.
a. Self-rate your current skills level between high; medium and low against the above list.
b. Use the format below to prepare your list.
Skill / Knowledge or Qualification High level Medium Level Low level
Task 5 (10 marks)
Provide an example of when you have received beneficial feedback from someone at work
or friend/family/community member about a task that you have completed.
Include details of what the feedback was, who provided the feedback and why it was
beneficial. (250 words