Assignment title: Management


Task 1 (10 marks) Research an organisation and find out the organisation's goal or mission statement. Discuss what you understand of their mission statement or goal. (250 words) Task 2 (10 marks) Look at your current role or obtain a job role and assume that you are in that role. What performance expectations or standards do you think are attached to each goal in your job description? How would you improve your performance against these goals? (250 words) Task 3 (10 marks) Refer to the job role that you used in Task 2. Complete the following: a. Identify three key performance indicators (KPIs) in that job. b. Using the table below identify a method that for measuring your performance against each of the identified KPIs. c. Next, determine if you always achieve those KPI's. KPI / Target Measurement Achievement e.g. : Serve customers within five minutes Record how many customers you serviced in five minutes Task 4 (10 marks) Prepare a list of the ten most important skills, knowledge or qualifications that are necessary in a managerial job. a. Self-rate your current skills level between high; medium and low against the above list. b. Use the format below to prepare your list. Skill / Knowledge or Qualification High level Medium Level Low level Task 5 (10 marks) Provide an example of when you have received beneficial feedback from someone at work or friend/family/community member about a task that you have completed. Include details of what the feedback was, who provided the feedback and why it was beneficial. (250 words