1. Is improving the opportunities for managers to participate in meetings the responsibility of the CEO? The author states that CEOs should be aware of the way in which they speak. In what way would an understanding of the communication process help this? (20 marks) 2. Two of the most frequently reported problems were "Getting off the subject" and "No goals or agenda." Discuss the ways in which meetings can be more productive. (20 marks) 3. The author writes that, 'It was as if there was an informal code of conduct in their management group, implying that "You don't comment upon miscommunication during the management meeting". This norm was not explicitly stated in the group, but was deduced by the lack of comments about miscommunication'. Referring to the week 9 reading, how does this relate to assumptions and behaviours in organisational culture? How is culture created and communicated to organisation members? (20 marks) 4. Many factors influence the success of groups. One of these is structure and related power. In what ways would you use group theory to improve the outcomes for the group in this article? (20 marks) 5. Bambacas and Patrickson (2009) argue that communication skills are not a specific focus of interviews to employ managers. Perhaps that was an issue for this group. How would you use interviews to select strong communicators? (20 marks) 6. Describe the ways in which this article could inform your communication style as a manager. (20 marks) s