Communication in the Organization 1. Critically discuss which formal and informal networks you identified as channels of communication within the organisation you have chosen. (10) 1.2 With the help of organisational or departmental organograms, describe the directional flow of communication with specific reference to upward, downward and horizontal flow of communication within the organisation of your choice. Theoretical Approaches to Organizational Management Based on your observation of organisational activities in your selected organisation, a specific managerial approach and accompanying communication approach should be evident. 2.1 List and define three management approaches that are often identified in organisations. (6) 2.2 What management approach is evident in your organisation? Substantiate your answer by discussing the principles of this selected approach and include examples from your observation of this organisation. (10) 2.3 In relation to your selected managerial approach discussed in question 2.2, discuss what communication approach is evident in your organisation. In your opinion, do you feel that this communication approach is best suited to reach organisational objectives? Give reasons for your answer. QUESTION 3 Organizational Culture 3.1 Many people often do not know the difference between "culture" and "climate", with some even using these words as synonyms. Despite this, culture and climate are different concepts. Differentiate between culture and climate by providing definitions for each and substantiate these differences with examples from the organisation you visited. (10) 3.2 Communication plays a pivotal role in facilitating how people come to understand the various elements of organisational culture. This understanding is important for how members of an organisation interact, not only with each other, but also with external stakeholders. Briefly discuss any five elements of organisational culture that were present in the organisation you visited. (10) [20] QUESTION 4 The Theory and Practice of Assessing Organizational Culture: According to Grunig and Grunig (2011), no organisation's communication is ever completely excellent; thus there is always an opportunity for improvement. By conducting research, a researcher is able to identify which aspects of organisational communication can be developed further. Keeping the above information in mind, identify an aspect of organisational communication in your chosen organisation that requires improvement. Critically discuss how you would proceed with compiling a research proposal and complete steps 1 to 5 of the research process. Technical Presentation: Journal entry Complete a journal entry, covering the following aspects: What challenges did you encounter 1) when you approached the organisation 2) when you were conducting your observation?