Assignment title: Information


You should address the following two sections: 1) Section 1: list the key ideas you have extracted from the prescribed e-learning activity. 2) Section 2: apply those ideas to your own experience, to an organisation you know and to the topic(s) of this subject. Visit the following URLs, and use 'Questions to consider' to guide your thinking. Activity 1: Definition of culture URL: What is Organizational Culture? And Why Should We Care? Questions to consider: 1. Why do you think people's definition of culture may vary? 2. Which definition of culture do you agree with most and why? Activity 2: Corporate culture instilled in HRM practices and customer satisfaction URLs: (1) 'Why Zappos Pays New Employees to Quit--And You Should Too' (2) 'Zappos CEO Tony Hsieh talks about building a culture-based company' Question to consider: 1. What does building a culture-based company entail? Activity 3: Toyota's corporate culture and the problem of spreading its culture URL: 'MIT's Steven Spear Discusses Toyota's Corporate Culture' (Interview on Bloomberg TV) Question to consider: 1. How would you describe Toyota's culture using the seven dimensions of organisational culture and/ or the Cultural Web? Activity 4:Cultural web and its use in practice (call centre) URL: 'Using cultural models for changing corporate culture' Questions to consider: 1. Do you agree with the author's view on the effectiveness of cultural web model in changing corporate culture (compared to other models of corporate culture) as presented in the article? Why or why not? 2. What would be the benefits of using typology type instead?