1. Prepare a Case Summary: In a narrative format, discuss the key facts and critical issues presented in the case. 2. Case Analysis:a) As you look at how Toyota has surpassed GM and the other U.S. automakers, in what ways do you think its workforce has provided a competitive advantage?3. Executive Decisions:b) What do you think are the major HR issues that Toyota will face in the future?II. Case Study: Saving Starbucks' Soul (Textbook p.751-753) 1. Prepare a Case Summary: In a narrative format, discuss the key facts and critical issues presented in the case. 2. Case Analysis:a) What are some of the HRM issues inherent in Howard Schultz's concerns?3. Executive Decisions:b) How would an effective strategic HRM function contribute to keeping Starbucks on track?