TASK A: INDIVIDUAL ACTIVITY: LEAVERAGING BIM FOR ASSET MANAGEMENT You have been appointed as a business analyst to the Highways England to advise them on how it could leverage Building Information Modelling (BIM) related technologies and processes to better manage its assets. The role of Highways England is to operate, maintain and modernise the UK's road network. Your client is keen to achieve savings of up to 20% and efficiency gains in life cycle management of its asset data. They would like to explore the possibility of using BIM and associated IT infrastructure in their drive to achieve Lean-based efficiency improvements and six sigma based quality enhancements to support whole life asset management. You will need to consider not only the strategic technical and process issues of BIM, but also the performance and collaboration implications for the teams using them. You are required to produce a 5000 word report that includes the following sections to address the issues that are raised. The report should link practical considerations specific to the organisation with ideas drawn from the module material and additional reading. It should be presented in the form of a report suitable for submission at board level of Highways England and include an executive summary and detailed references linking the practical material to theoretical ideas and models. Sections 1 to 3 should be no longer than 2000 words. Section 1: Voice of the Customer analysis Documentation of existing asset management practices; Exploration of key data requirements from HE and its supply chain and stakeholders perspectives and 2 discussion on role of BIM in capture and delivery of this information. Particularly review impact of emerging standards such as PAS 1192-3, Soft-landing Strategy and your client readiness for adoption. Discuss how challenges related to degradation of data particularly at handover stage could be addressed. Section 2: Best Practice Review Review industry best practice and case studies in use of BIM for Infrastructure Asset management. Discuss role BIM can play in integration of the workflows and business processes. Your focus should be on "I" (i.e. Information) in the BIM, and discuss how processes should be designed to ensure that information remains accessible to the right person at the time and cost. How to quantify and docu Section 4: Team collaboration Describe the structure and culture of the team that will facilitate the most effective and efficient use of BIM and related technologies by Highways England. Discuss the benefits for team performance of using BIM and related technologies for information management. Include examples from your reading to support your arguments. Section 5: Successful organisational change Organisational change involving the implementation of information communication technologies such as BIM can fail if insufficient attention is given to the changes to working practices and collaboration required by the people expected to use the new technologies. Provide a short set of recommendations that identify some of the factors that management will need to consider to enable the successful implementation of BIM, and discuss their importance. You should provide detailed references that link practical recommendations to theoretical ideas and models presented during this module and your wider reading about the subject.