This assignment is based totally on questions from your textbook. 1. Download Exsys' Corvid tool for evaluation from www.exsys.com and identify an expert in an area where experience-based knowledge is needed to solve problems. For example: buying a used car, selecting a school and major, selecting a job from many offers, buying a computer, diagnosing and fixing computer problems, etc. Go through the knowledge- engineering process to acquire the necessary knowledge. Using the evaluation version of the Corvid tool, develop a simple expert system application on the expertise area of your choice. Report on your experiences in a written document; use screenshots from the software or any other graphic representation as necessary (25 pts) 2. Identify any two (2) software packages of your choice (for example: Lync, GroupSystems, WebEx, and others). Check the trade literature and the Web for details and explain how computerized collaborative support systems capabilities are included in these softwares (based on chapter 12). (5 pts) 3. Provide the answer to any one (1) of the questions from the Questions for Discussion OR Exercises section of chapter 13 (Make sure to identify the section and the question number). (5 pts) 4. Provide the answer to any one (1) of the questions from the Questions for Discussion OR Exercises section of chapter 14 (Make sure to identify the section and the question number). (5 pts)