Assignment title: Information
A member of your team has suggested that, when you perform this analysis, you should undertake a series of hypothesis tests to examine the following:1. Does the current level of customer satisfaction differ from management's goal of 6 out of 10? 2. Is there any difference between the satisfaction of male and female customers with the response time of the CompleteCare division? 3. Are there any differences in the overall customer satisfaction across the following age groups: 1, 2, 3, 4 and 5? 4. Is there any difference in customer satisfaction between responses to the initiatives of 'decreasing response times in the CompleteCare division' and 'the level of communication with staff and management'? 5. Do any of the initiatives of 'decreasing response times in the CompleteCare division', 'the level of advice CompleteCare staff provide on Computers R Us products and services', 'the level of communication with staff and management' and 'new loyalty rewards program' influence the overall satisfaction of Computers R Us customers? Required:Write a data analysis report that provides the results to each of the five hypothesis tests above and make overall recommendations to Computers R Us that management can use for future business decision-making. Based on your analysis relating to these hypotheses, your report should focus on two key issues: the current degree of customer satisfaction and the strategy or strategies that would be most effective to increase customer satisfaction.