Assignment title: Information
ISEM 525: Project 2 – Process Discovery and
Modeling
Points: 50
Organization: Group
Discovery and Modeling
Peneleope's Future Boxes has high hopes for its expansion and is depending on you to
help it make the transition to a Digital Enterprise with efficient, value-producing
business processes. To that end, CEO Penelope has arranged a meeting in which you
will provide her company with the plan and results of your process discovery and
modeling effort. Penelope will expect clear results in several areas. To satisfy her, you
will need to perform the following activities. Assume that Penelope is moving from
Stage 1 to Stage 2 in her original three-year plan (see Appendix A below).
Deliverable: about 10 - 15 annotated Power Point slides with any necessary notes:
Process Elicitation Plan (15 points) – Select and justify methods for eliciting
business process steps (including actors, resources, and any involved IS). Provide
sample 'details' of any questions, documents, or meetings that would be
required. You may wish to consult both Schedlbauer and Dumas, et. al.
Process Modeling Results (30 points) - Select two (2) of the more critical
business processes from those identified in your Process Architecture (Project 1)
and provide each of the following 'as-is' elements:
a. Process context diagram
b. Business use case diagram
c. Process synopsis diagram
d. Process narrative
e. Work breakdown model
f. BPMN 2.0 diagram
Reference Materials Used (1 slide for 5 Points): One slide that lists the materials
that were used to develop this solution. This must include the following:
o Specific topics in the text (chapter, section) that were helpful in this
assignment
o Outside materials (give specific links) on the Net that were helpful in this
assignmentAppendix A:
Company Overview: Penelope's Future Boxes
Penelope has always been interested in computers, the Internet, and electrical
engineering. A few years ago she decided to exercise her entrepreneurial spirit and
venture out on her own. She established a small start-up aimed at capitalizing on what
has become the open-source hardware movement. Her first designs were Raspberry-pi,
Arduino, OLINUXINO, and BeagleBoard projects focused on household items, such as
smart thermostats, garage door openers, household locks, and automated kitty-litter
boxes. The orders have been coming in steadily and her business has grown and has
become a stable company. Encouraged by her success, she has decided to go big and
create a Digital Enterprise focused on the "Internet of Things" (IoT).
Penelope is smart, but she needs help. She is aware that there already exist companies
that are latching on to the IoT idea. She believes that a Digital Enterprise that thinks like
a small company and stays close to the customer can succeed where larger, established
firms diversifying into the IoT market may have trouble. She believes that she can
create products that customers naturally want instead of what large companies think
that customers want. Thus, she believes that she can create several standardized
products, as well as many customized/personalized IoT products based on input from
customers.
Penelope, together with her management team, has been on a campaign of growth for
the last three years, executing the steps outlined below. She started running the
business from one of her three locations in the southeastern United States. Each
location had a manager, a set of five engineers and programmers, and roughly 30
employees, most of which performed manufacturing tasks. Her plan for growth goes as
follows:
1. By the end of the first year (assume that the year began in January), she planned
to acquire the needed space to function as a headquarters for the main business.
She hired a lead engineer, operations personnel, an office manager, a couple of
lead programmers, and a lead plant manager for her current locations, which
served as assembly plants.
2. By the end of the second year, Penelope opened similar pairings of office space
and assembly plant in other regions of the US. Her belief was that different
climates, topographies, and lifestyles would increase opportunities for
innovative, custom-built IoT devices.
3. By the end of the third year, Penelope planned to dominate the IoT market in
the U.S. by going national and international. She created her own line of opensource hardware products, instead of relying on the developers of Raspberry-Piand Arduino. She added to her growing business another installation which
concentrated on manufacturing the new hardware.
Project 1 Deliverable: Business Strategy and Business Process Architecture
Deliverable: about 10 - 12 annotated Power Point slides with any necessary notes:
Business strategy of the company (25 Points). Use the typical management
models (customers versus products, Porter, others) to capture the main ideas.
Describe the business strategy. Create a list of roughly 10 business processes
that you believe are critical in helping Penelope's company realize its goals. For
each process, indicate which segments (departments, functions, etc.) of the
business will participate in these processes.
Business Process Architecture (20 Points). Using the techniques and guidelines
outlined in your (Dumas) text, create a process architecture for the company.
Describe your selection of architecture components. You may have to make
certain assumptions to do so. Please indicate what these are. The full
architecture may have to appear in a separate file to be fully legible. Use your
architecture to identify the processes of the business. Was your first list correct?
What surprises did you see?
Reference Materials Used (1 slide for 5 Points): One slide that lists the materials
that were used to develop this solution. This must include the following:
o Specific topics in the text (chapter, section) that were helpful in this
assignment
o Outside materials (give specific links) on the Net that were helpful in this
assignmentS