Charles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 1 of 22 ITC504 - Interface Useability Session 2 2016 Faculty of Business School of Computing and Mathematics Internal Mode Subject Overview This subject provides an advanced study of Interface Design and Evaluation. The subject will look at various contexts that affect interface design and will employ both design and usability principles to evaluate and design interfaces. It includes the creation of usability testing strategies to ensure that both the design and usability requirements are met as well as the evaluation of test results. Learning outcomes On successful completion of this subject, you should be able to explain the relevance of integrating aspects of the human, social and organisational context into the design process; be able to demonstrate and articulate the importance of the principles of design that are applicable to the design of an interface; be able to evaluate the effective usability of an interface and recommend changes to improve its usability; be able to design a user interface to meet a given set of requirements; be able to design a usability strategy to ensure that an interface meets its usability goals; be able to interpret and evaluate usability testing results to plan interface improvements. Lecturer Details Subject Coordinator Rohitha Heiyanthuduwage Email [email protected] Phone To be advised. Contact phone number 0292919325 Campus Other Building/Room number To be advised. About your lecturer Sudath Heiyanthuduwage I am currently working as an adjunct lecturer of CSU since 2004 and the IT course coordinator of the CSU Study Centre, Sydney. I have over 16 years of experience in academic and academic administration in the field of information technology and my experience covers lecturing a range of IT subjects for various international IT academic, vocational and professional programmes, liaising with UK and Australian Universities and educational bodies, working as an academic programme manager, supervising software projects of undergraduate students, research projects of postgraduate students andCharles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 2 of 22 working for few system analysis/development projects. I completed my B.Sc. (Hons) degree in 1997 at University of Kelaniya, M.Sc. in computer science in 2004 at University of Colombo School of Computing (UCSC) where I won the award for the best student. Currently I am reading my PhD research degree in Computer Science at Macquarie University, Sydney. Also, I have published over ten conference and journal papers in the areas of ontology, Semantic Web, knowledge representation and e-Learning. I also hold a Graduate Certificate in Learning and Teaching (GCinLT) in Higher Education from Charles Sturt University (CSU). I am a Certified Software Tester, a full professional member of Australian Computer Society (ACS) and IEEE. Learning, Teaching and Support Strategies Class times and location Please refer to the most updated timetable for the class times and location. You would have received your timetable by email. You can also obtain a copy from the timetable stand outside the academic office or via the notice board. You can also obtain a current copy from the link below: https://interact2.csu.edu.au/webapps/blackboard/content/listContentEditable.jsp?content_id=_452392_1&course_id=_9 Important: It is essential that you keep checking the timetable for the latest class information. The timetable may change until the second week of the teaching session, and it is important to monitor the timetable regularly on the notice board. The weekly instruction in this subject will consist of a combined lecture /tutorial lasting up to 3 hours which will occur every week. This will cover the main points from each topic. Attendance is required at all scheduled lectures and tutorials. How to contact your lecturer The best way to contact me is via email if you have any questions concerning the contents and teaching of this subject. My email address is: [email protected] However, you should consider if your question is already addressed elsewhere (e.g. Subject outline, Announcements and iLearn I2 site) and if you are contacting the most appropriate person. Email Etiquettes: In order to receive responses to your email on time ensure that you address the issue meeting the basic requirements of professional communication. You should include your ID number, name, subject code and type of query in the header/subject to enable me to read and identify who has sent the email. This will also avoid your email being treated as SPAM. Further information to a guide to compose an academic query email is available at https://interact2.csu.edu.au/webapps/blackboard/content/listContentEditable.jsp?content_id=_912995_1&course_id=_9 How you are expected to engage with the subject All of your subject materials are available on the Interact site under the Topics link in the left hand side menu. I suggest that for each topic you read the learning objectives carefully, read the overview, quickly skim the text to get an idea of the topic and then watch any videos included in the topic. Once you have an idea of the topic's content, try and make a good set of notes under each of the headings in the topic. This will start to give you a good understanding of the topic and will assist you remember everything in the assignments and exam.Charles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 3 of 22 In this subject we will meet for a 3 hour session where we will discuss that week's topic. Before you come to class you need to have looked at the online activities in the Interact site and read the text so that you can contribute to the class and derive more meaning from the activities that we will do in class. We will spend class time working through the topic questions, discussing them and preparing responses. In addition we may use video, games and case studies to enhance understanding of certain topic areas. It is helpful to have a small task to complete early in the session so that you have a focus in the subject from the very first day, and so I have set a small practical design assignment in week 2 as part of your assessment. If you don't attempt this assignment, I may contact you by phone or email to have a chat about study and if there are any issue that I can help with. The modules for this subject have been written specifically to guide you through the sections (and questions) of the prescribed textbook relevant to each topic. You should check the Interact2 Site at least weekly for postings, announcements, lecture information and other resources that will assist your studies or additional information and resources vital to your success in the subject. Studying at university does not mean studying alone. During class you will have an opportunity to interact the lecturer as well as your peers. Use the subject schedule to plan your studies over the session. Academic learning support Information on effective time management is available on the CSU Learning Support website via the following link: http://student.csu.edu.au/ Visit the learning support website for advice about assignment preparation, academic reading and note-taking, referencing, and preparing for exams at: http://student.csu.edu.au/study The Study Centres also offers a range of workshops specifically targeting your needs as an international student. These workshops run multiple times per week and build into the comprehensive Academic Skills Development Program that you should participate in. Additionally, a number of student volunteers are available to assist you in a program known as Discipline Support Sessions. Please see the timetables for these programs on the noticeboards on campus and also via the iLearn Interact2 Organisation site. You may also contact: Angela Maag Study Support Manager Phone: 0292919358 E-mail: [email protected] (mailto:[email protected]) Dr Susan Lee Study Support Coordinator Phone: 02 9291 9337 E-mail: [email protected] (mailto:[email protected]) Elaine Rodrigues Study Support Coordinator(Intervention) Phone: 02 8055 3413 E-mail: [email protected] (mailto:[email protected]) For appointments, please see Reception.Charles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 4 of 22 Queries regarding the content of this subject should be directed to your Subject Lecturer. Library services CSU Study Centre Library Collection The CSU Study Centre Library Catalogue is online at: http://primo.unilinc.edu.au/primo_library/libweb/action/search.do?vid=SGA You can search for books in the local Sydney library collection. You are able to Sign In to the CSU Study Centre library catalogue online to place requests for books that are on loan to other students, check their library record, and renew loans prior to the due date. This library service is available online 24/7. When books with outstanding requests are returned to the CSU Study Centre Library, an email will be automatically sent to the next student who is waiting for that book. CSU Library The CSU Library online provides access to online and print material, using Primo Search to find: http://student.csu.edu.au/library Online journal articles eBooks Print books from CSU Library (Interlibrary loans may be requested - see the Library Manager) Company and government reports eJournals Dissertations & theses Newspapers including Business & Financial newspapers in Factiva (see Business & IT Journal databases) Other Reference resources (eg. Australian Bureau of Statistics, Australian standards, online encyclopaedias & dictionaries to be read on the computer You will also find library guides, Subject Reserve for any readings, eg. ACC100, BUS100, ITC100, etc., and online assistance via free call phone number 1800 808 369, or Ask a Librarian - Live Chat or Web Form. Other CSU Library services and resources: https://student.csu.edu.au/library/study-research Video tutorials in research skills, finding journal articles for assignments, topic analysis Endnote referencing software Other online library services to help you successfully complete your assignments Online Tutorials http://student.csu.edu.au/library/study-research/training-tutorials-videos Learn how to: Use Primo Search to find eReserve study materials and journal articles Search journal databases and web resources for information for your assessment tasks Identify appropriate sources of information and peer reviewed material, to evaluate resources Subject Library Resource Guides http://libguides.csu.edu.au/ Subject Library Guides are a great way to get started with research. Each online guide is tailored to a specific area of study, including Accounting, Business and Information Technology outlining how toCharles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 5 of 22 research in your area and where to look for information. Library Help http://student.csu.edu.au/library/help-contacts Friendly and quick assistance is available. Ask for help finding information and navigating the library's extensive eResources. National Library of Australia - Trove database http://trove.nla.gov.au/ The Trove database from the National Library of Australia provides access to many different online resources on any subject. University of Technology Sydney - Blake Library http://find.lib.uts.edu.au/ All students with a CSU student card can access University of Technology, Sydney (UTS) library for free 10 times per year or paying $50 per year to join CAUL scheme to borrow books and use the UTS library as often as students like. The UTS Blake library is located near Chinatown: corner Quay Street & Ultimo Road, Haymarket. Phone: 02 9514 3666. Contact Details below for any student enquiries: CSU Study Centre Darlinghurst Library Simon Kaddissi Library Manager Phone: 02 9291 9302 Email: [email protected] (mailto:[email protected]) Zora Janeva Senior Library Technician Phone: 02 9291 9315 Email: [email protected] (mailto:[email protected]) Your workload in this subject Each week you should spend around 9 - 11 hours studying this subject ? obviously some weeks may require more time than other depending on how you work ? but the following is a guide for your information. Online topic study and supporting readings 2.5 hours Weekly lectures and tutorials - 3 hours Assignment preparation - 3 hours Participation in weekly online discussion 1.0 hour Participation in group to lead weekly tutorial discussion (1 week of the session only) 5-10 hours Text and Learning Materials Prescribed text(s) Students must have access to a copy of the prescribed textbook. The prescribed text for this subject is: Rogers, Y., Sharp, H., & Preece, J. (2015). Interaction Design (4th ed.). Chichester, West Sussex, UK.: John Wiley & Sons Ltd. Recommended ReadingCharles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 6 of 22 Some recommended texts are listed below. These texts are not required for study in this subject but may be used to add depth to your studies. Lauesen, S. (2007), User Interface Design: A Software Engineering Perspective, Harlow, UK, Pearson Education Ltd. Krug, S. (2006). Don't Make Me Think. A Common Sense Approach to Web Usability. Berkeley. CA: New Riders. Krug, S. (2010). Rocket Surgery Made Easy. The Do-It-Yourself Guide to Finding and Fixing Usability Problems. Berkeley. CA: New Riders. Lowdermilk, T. (2013). User-Centered Design. Sebastopol, CA: O'Reilly Media Inc. Norman, D. (1990), The design of everyday things. Doubleday, New York. Norman, D. (2004). Emotional Design. Basic Books, New York. Shneiderman, B., & Plaisant, C. (2009). Designing the user interface: Strategies for effective human-computer interaction (5th ed.). Reading, MA: Addison-Wesley. ACM/IEEE/SIGCHI journals. CHI and OZCHI proceedings. Charles Sturt University call number [P004/S1]. Required Software The software that we will use for this subject is Pencil Project. Pencil Project is a free wireframing tool and Pencil Project is a free software. You can download either the Windows or the Mac OSX version from the Pencil Project download page at http://pencil.evolus.vn/. Schedule Session Week Week Commencing Topics Learning activities 1 25 Jul 2016 Gathering Requirements (Ch. 10) 2 01 Aug 2016 Interaction Design (Ch. 1) Census Date: 05 August 2016 3 08 Aug 2016 Understanding Interaction (Ch. 2) Assignment-1 is due 4 15 Aug 2016 Evaluation (Ch. 12,13) Evaluation Studies (Ch. 14.2, 15.1, 7.1 - 7.5) Additional Class will be held on 19 Aug 2016, Friday | 4:00PM-7:00PM 5 22 Aug 2016 Cognitive Models (Ch. 3) 6 29 Aug 2016 Mid-Session Break Assignment-2 is due 7 05 Sep 2016 Interfaces (Ch. 6) 8 12 Sep 2016 Interaction Design (Ch. 9) 9 19 Sep 2016 Design, Prototyping & Construction (Ch. 11) 10 26 Sep 2016 Social Interaction (Ch.4) Assignment-3 is due 11 03 Oct 2016 Emotional Interaction There will be replacement class which will be heldCharles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 7 of 22 Session Week Week Commencing Topics Learning activities (Ch. 5) on 29 Aug 2016, Monday | 9:00AM-12:00PM 12 10 Oct 2016 Revision 13 17 Oct 2016 Examination Period This subject does not have an exam 14 24 Oct 2016 Examination Period This subject does not have an exam This study schedule has been devised to assist in your planning during the session, and is intended as a guide only. Assessment Information Introduction to assessment To protect the academic integrity of the subject, you may be asked to complete an additional test (which may be verbal) if I or another member of the teaching staff have doubts that the work that you have submitted for an assessment item is your own. This test would be held within 4 weeks of the submission of the assessment. Detailed information regarding: Sample exam (for subjects with a formal exam) Pass requirements Grades Presentation Submissions Extensions Penalties for late submission Assignment return Resubmission Plagiarism are included in Appendix 1. Assessment Items Item number Title Type Value Due date* Return date** 1 Assignment 1 - Project Requirements and Scope Assignment 10% 14-Aug-2016 06-Sep-2016 2 Assignment 2 - Project Design Proposal Assignment 25% 04-Sep-2016 28-Sep-2016 3 Assignment 3 - Detailed Design Document Assignment 50% 03-Oct-2016 26-Oct-2016 4 Assignment 4 - Design Evaluation Assignment 15% 10-Oct-2016 02-Nov-2016 * due date is the last date for assessment items to be received at the University ** applies only to assessment items submitted by the due date Assessment item 1Charles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 8 of 22 1. 2. 3. 4. 5. 6. 7. Assignment 1 - Project Requirements and Scope Value: 10% Due date: 14-Aug-2016 Return date: 06-Sep-2016 Submission method options Alternative submission method Task You are to prepare the project scope and initial requirements and assumptions for a new Interface Design project. This project may be either: The online flower shop case study that is located in the ITC504 Interact Resources folder, or A project that you are doing as part of your employment, or are proposing or planning to do. You are to prepare a Project Brief for this project. The project brief will set the basis for the rest of your assignment work in ITC504. You should approach this project as a "blue sky" project. That is, you are going to design and develop an interface that is different to those that you have previously worked on. This means that your planning will necessarily be somewhat more diffident as you will be doing research during the planning and design process to achieve your design aims. Your project brief should include the following sections: Overview Vision Outcomes Scope Objectives, Outputs and Targets Success Criteria Key assumptions The project brief should concentrate on the Overview, Vision, Outcomes, Scope and Key Assumptions at this stage. These sections define your vision for the project and should be quite well developed. The Objectives and Success Criteria may not be well known at this stage, but some effort should be made to determine what they are. These will be added to later in the project. Submission Method: Turnitin. Refer to announcements for class ID and password. Rationale The rationale for this assignment is to test student's ability to capture, develop and understand user requirements for an interface design project. The assignment will also test the ability of students to understand the constraints that are inherently contained in requirements. Marking criteria Question HD DI CR PS FL Project Brief Comprehensive project brief with excellent overview that clearly articulates the Very detailed project brief with very good overview that articulates the Thorough project brief with good overview that conveys the Adequate project brief with overview that gives a good idea of the project Inadequate or incomplete project brief that does not convey or does not have the projectCharles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 9 of 22 Question HD DI CR PS FL project vision, outcomes, scope & assumptions project vision, outcomes, scope & assumptions project vision, outcomes, scope & assumptions vision, outcomes, scope & assumptions vision, outcomes, scope or assumptions Presentation, spelling & grammar (-5 marks) Up to 5 marks may be deducted for poor presentation, spelling and grammar Presentation Include your and subject details with your answer in a MS Word document. Your project brief is NOT to exceed 2 pages in length, except the cover page and references. Assessment item 2 Assignment 2 - Project Design Proposal Value: 25% Due date: 04-Sep-2016 Return date: 28-Sep-2016 Submission method options Alternative submission method Task Project Design Proposal Your project brief has been accepted by Senior Management and a design project has been formally commenced. You have been appointed as both Project Manager and Chief Designer for the project. Your tasks are to: 1. Update your project brief with full details of: ? Objectives, Outputs and Targets, ? Success Criteria. 2. Write a Project Design Proposal that covers the following: ? Design aims; ? Outline of the proposed design; ? Proposed evaluation methods. Your first task updates your initial project document. The update should now reflect the complete user requirements and your objectives, outputs and targets for the project. This update will probably not exceed two (2) pages. The Project Design Proposal should outline firstly your design aims for the project and how they will meet the user requirements. You should then give a brief outline of your design. This should be mainly written, rather than be drawn, and you should describe and discuss HOW your design will enhance the user experience (UX) of the user while meeting their requirements, You may also want to refer to design principles to support your argument. Finally, you need to discuss how you will test your design for usability, UX, and its fit to the requirements. Again you will want to support your argument with reference to principles. You do not need to produce a full test plan at this time. Submission Method: Turnitin. Refer to announcements for class ID and password.Charles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 10 of 22 Rationale The rationale of this assignment is to test students ability to capture, develop and understand user requirements for an interface design project and develop those requirements into Objectives, Outputs and Targets. From the requirements, the student should also be able to develop the Success Criteria for the design. The assignment will also test the ability of students to plan and develop a design that meets the user requirements and enhances the user experience. Marking criteria Question HD DI CR PS FL Updated Project Brief Comprehensive project brief with excellent overview that clearly articulates the objectives & success criteria Very detailed project brief with very good overview that articulates the objectives & success criteria Thorough project brief with good overview that conveys the objectives & success criteria Adequate project brief with overview that gives a good idea of the objectives & success criteria Inadequate or incomplete project brief that does not convey or does not have the objectives & success criteria Design Aim Comprehensive and clear statement of design aim showing how it meets all user requirements, with references Very detailed statement of design aim showing how it meets most user requirements, with references Thorough statement of design aim showing how it meets many user requirements, generally with references Adequate statement of design aim showing how it meets some user requirements, with some references Inadequate or incomplete statement of design aim that does not show how it meets user requirements with few or no references Outline of proposed design Comprehensive and clear discussion of design, with clear examples, showing how the design meets all user requirements and design principles with references Detailed discussion of design, with examples, showing how the design meets most user requirements and design principles with references Thorough discussion of design, with examples, showing how the design meets most user requirements and design principles with some references Adequate discussion of design showing how the design meets many user requirements and design principles with some references Inadequate or incomplete discussion of design, with no examples, fails to show how the design meets user requirements and design principles with few or no references Proposed evaluation method Comprehensive and clear statement of proposed evaluation method with excellent discussion of reasons for use, expected outcomes and analysis plans Detailed statement of proposed evaluation method with good discussion of reasons for use, expected outcomes and analysis plans Thorough statement of proposed evaluation method with reasonable discussion of reasons for use, expected outcomes and analysis plans Adequate statement of proposed evaluation method with some discussion of reasons for use, expected outcomes and analysis plans Inadequate or incomplete statement of proposed evaluation method with no discussion of reasons for use, expected outcomes and analysis plans Presentation, spelling and Grammar (-5 marks) Up to 5 marks may be deducted for poor presentation, spelling and grammar Referencing (-5 marks) Up to 5 marks will be deducted for not providing / following the proper APA style of referencing. Note that the guide for APA referencing is provided in the Resource section of Interact siteCharles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 11 of 22 Presentation Include your and subject details with your answer in a MS Word document. Your Project Design Proposal should NOT exceed three (3) pages, excluding references. You will need to reference all literature using the APA 6th edition referencing style. Assessment item 3 Assignment 3 - Detailed Design Document Value: 50% Due date: 03-Oct-2016 Return date: 26-Oct-2016 Length: 25 pages Submission method options Alternative submission method Task Detailed Design Document Prepare a detailed design document for the user interface for your project. Your design document should be based on your Project Requirements and Scope document and your Project Design proposal. Your design document should include the following sections, as a minimum: 1. Design overview; 2. Project scope; 3. Business and User requirements; 4. Key assumptions; 5. Design process to be used; 6. Interface Design, including the following sections with justification for use: 1. All screen layouts; 2. All components identified, with justification for their use; 3. Workflow diagrams for major tasks (if required); 4. Use of colour, frames and sections; 5. Help and user assistance functions; 6. Use of icons; 7. User task navigation; 7. Usability testing and evaluation, including the following sections with justification for use: 1. Evaluation aims; 2. Evaluation methodology; 3. Test audience selection and ethical considerations; 4. Evaluation experiments; 5. Analysis methodology and procedures. This is the final design for your project so all the sections in the document should be complete in all detail. Submission Method: Turnitin. Refer to announcements for class ID and password. Rationale This assignment assesses a student's ability to: Critically examine and interpret the principles of design that are applicable to the design of an interface; Critically examine and evaluate a user interface design to determine if it meets a given set ofCharles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 12 of 22 requirements; Interpret, analyse and evaluate usability testing results to plan interface design improvements; Marking criteria Question HD DI CR PS FL Design Overview Comprehensive overview that clearly articulates the objectives & success criteria Very detailed overview that articulates the objectives & success criteria Thorough overview that conveys the objectives & success criteria Adequate overview that gives a good idea of the objectives & success criteria Inadequate or incomplete overview that does not convey or does not have the objectives & success criteria Project Scope Comprehensive and clear statement of project scope Detailed statement of project scope Thorough statement of project scope Adequate statement of project scope Inadequate or incomplete statement of project scope Requirements Comprehensive and clear statement of project requirements Detailed and clear statement of project requirements Thorough statement of project requirements Adequate statement of project requirements Inadequate or incomplete statement of project requirements Assumptions Comprehensive and clear explanation of assumptions Detailed and clear explanation of assumptions Thorough explanation of assumptions Adequate explanation of assumptions Inadequate or incomplete explanation of assumptions Design Process Comprehensive and clear statement of design process Detailed and clear statement of design process Thorough statement of design process Adequate statement of design process Inadequate or incomplete statement of design process Interface Design Comprehensive and clear UI design & drawings, all components clearly identified with excellent justification for use Detailed UI design & drawings, all components clearly identified with clear justification for use Good UI design & drawings, all components clearly identified with some justification for use Adequate UI design & drawings, all components clearly identified with justification for use Poor or inadequate UI design and/or drawings, few components identified with little or no justification for use Usability Testing Comprehensive and clear evaluation plan with comprehensive aims, methodology, procedures, audience & ethics plans, experiments & analysis Detailed evaluation plan with well detailed aims, methodology, procedures, audience & ethics plans, experiments & analysis Thorough evaluation plan with good aims, methodology, procedures, audience & ethics plans, experiments & analysis Adequate evaluation plan with adequate aims, methodology, procedures, audience & ethics plans, experiments & analysis Incomplete or inadequate evaluation plan with inadequate aims, methodology, procedures, audience & ethics plans, experiments & analysis Presentation, Spelling & Grammar Up to 5 marks may be deducted for poor presentation, spelling and grammar Referencing Up to 5 marks will be deducted for not providing / following the proper APA style of referencing. Note that the guide for APA referencing is provided in the Resource section of the ITC504 Interact site PresentationCharles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 13 of 22 Include your and subject details with your answer in a MS Word document. Your design document should not exceed ~25 pages in length, excluding references. You will need to reference all literature, applications and websites using the APA 6th edition referencing style. Assessment item 4 Assignment 4 - Design Evaluation Value: 15% Due date: 10-Oct-2016 Return date: 02-Nov-2016 Submission method options Alternative submission method Task Your design has been a success and you have been asked to write a paper that describes how you developed that design and why you chose that particular interface. You will need to discuss how your design meets the user(s) requirements and enhances their experience. You should mention what factors influenced your design, how they influenced it and why. You should discuss similar interfaces that have given your ideas or elements that you have used in your design. You will also need to discuss the reasoning behind your design and why YOU think that this design is the best solution to this particular problem. Submission Method: Turnitin. Refer to announcements for class ID and password. Rationale The rationale of this assignment is to assess a student's ability to discuss the reasoning behind an interface in terms of principles of design, principles of usability and the user experience. Marking criteria Question HD DI CR PS FL Design discussion Comprehensive design discussion with excellent discussion of requirements, influences, reasoning, design & usability principles, with references Very detailed design discussion with very good discussion of requirements, influences, reasoning, design & usability principles, with references Thorough design discussion with suitable discussion of requirements, influences, reasoning, design & usability principles, with references Adequate design discussion with good discussion of requirements, influences, reasoning, design & usability principles, with references Inadequate or incomplete design discussion with little or no discussion of requirements, influences, reasoning, design & usability principles, with few or no references Presentation, spelling and Grammar (-5 marks) Up to 5 marks may be deducted for poor presentation, spelling and grammar Presentation Include your and subject details with your answer in a MS Word document. Your discussion should not exceed three (3) pages in length, excluding references. You will need to reference all literature; applications or websites mentioned using the APA 6th edition referencing style. Appendix 1 Assessment InformationCharles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 14 of 22 Pass Requirements This subject has no exam. You must obtain a total mark of at least 50% in at least three (3) of the four (4) assignments and the total mark in order to pass this subject. To be eligible for the grade AA you must have submitted all assessment items in this subject. If you choose not to complete an assessment item and receive an overall mark between 45 and 49 then you will not be granted an AA. Grades Final grades for this subject are awarded by the Business Faculty Assessment Committee in accordance with the University's Assessment Regulations. (See current Academic Regulations at https://policy.csu.edu.au/view.currect.php?id-00301#s3). University's Assessment Policy: Coursework Subjects. Your final grade for the subject as a whole will be based on the grading scale outlined in the CSU Assessment Policy: Coursework Subjects https://policy.csu.edu.au/view.current.php?id=00301. HD High Distinction 85% - 100% An outstanding level of achievement in relation to the assessment process. DI Distinction 75% - 84% A high level of achievement in relation to the assessment process. CR Credit 65% - 74% A better than satisfactory level of achievement in relation to the assessment process. PS Pass 50% - 64% A satisfactory level of achievement in relation to the assessment process. FL Fail 0 - 49% An unsatisfactory level of achievement. The percentages specified above should be viewed only as guidelines for the award of final grades. The Faculty has an obligation to ensure that grades are equitable across different cohorts of the same subject offering and will undertake appropriate moderation processes to ensure that grades are awarded consistently in accordance with the University?s Moderation Policy. For further information please consult the CSU Assessment Policy: Coursework Subjects http://policy.csu.edu.au/view.current.php?id=00301 Presentation The following points are a general guide for presenting assessment items. Assessment items should be typed. Use 1.5 spacing. Use a wide left margin. Markers need space to be able to include their comments. Use a standard 12pt font such as Times New Roman, Calibri or Arial. Left- justify body text. Include a separate title page with your name, student number, subject code, assessment number and assessment question. Include class time and tutor's name if applicable. Number your pages (except the cover page). Use a header or footer with your name and student number on each page. Always keep a copy of your assessments. Both a hard copy and an electronic copy.Charles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 15 of 22 1. 2. 3. 4. 5. 6. 7. 8. Most importantly, always use your spelling and grammar checker, but remember that this does not pick up all errors. You must still manually and carefully edit your work. Submission Online Submission All Assessment tasks for this subject need to be submitted electronically via Turnitin. Assessment tasks that are not completed through the Subject site need to be submitted electronically via Turnitin site by the due date. Turnitin password details for this subject will be given by your lecturer. Extensions In order to ensure that other students who hand their assignments in on time are not disadvantaged, and to enable me to comply with the requirement to return assignments to the class within 15 working days, the following rules about extensions will be strictly enforced: Extensions cannot be granted for on-line tests, as these have to be done within a specific time frame, after which the answers are released to the class automatically. Computer problems (such as the speed of your computer) and normal work-related pressures and family commitments do not constitute sufficient reasons for the granting of extensions. If it becomes obvious that you are not going to be able to submit an assignment on time because of an unavoidable problem, you must submit your request for an extension to the Subject Lecturer in writing (email is acceptable) prior to the due date. Requests for extensions will not be granted on or after the due date so you must make sure that any extension is requested prior to the day on which the assignment is due. You are expected to do all you can to meet assignment deadlines. Work and family- related pressures do not normally constitute sufficient reasons for the granting of extensions or incomplete grades. If you apply for an extension, you may be asked to email your lecturer on what you have done so far on the assignment. You must be able to provide documentary evidence (such as a certificate from a doctor or counsellor) justifying the need for an extension as soon as practicable - but please note that if the circumstances giving rise to the request for an extension arise on a day when you cannot get documentary evidence, you must still apply for the extension before the due date and submit the documentary evidence afterwards. Given the tight deadlines involved in returning assignments to students and putting feedback on Interact, the maximum extension granted generally will be seven (7) days from the due date. Assignments received more than 10 days after the due date or extension date will not be marked unless the staff member decides otherwise. Items received late will be penalised at 10% of the mark available for the assessment item per day it is late (see below). Note that for purposes of measuring lateness, the 'day' begins just after 00.00 hrs AEST - so an assignment received after midnight of the due date will be penalised 10% for lateness. This rule will be applied to all students uniformly. Penalties for Late Submission The Faculty of Business has determined that the penalty for the late submission of an assessment task (without obtaining the Subject Coordinator's approval for an extension) will be:Charles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 16 of 22 10% deduction per day, including weekends, of the maximum marks allocated for the assessment task, i.e. 1 day late 10% deduction, or 2 days late 20% deduction. An example of the calculation would be: Maximum marks allocated = 20 Penalty for one day late = 2 marks (so, a score of 18/20 becomes 16/20 and a score of 12/20 becomes 10/20). If an assignment is due on a Friday but is not submitted until the following Tuesday, then the penalty will be four days (40% deduction or 8 marks in the example above). Submissions more than 10 days late will be acknowledged as received but will not be marked. Assignment Return You should normally expect your marked assignment to be returned to you within 15 working days of the due date, if your assignment was submitted on time. If an assignment is submitted on time but not returned by the return date, you should make enquiries in the first instance to your lecturer. If the subject lecturer is not available, contact Reception. Feedback Your lecturer will give you feedback on your assignments in class. Resubmission Under normal circumstances resubmission of assessment items will not be accepted for any of the assessments required in this subject. Assessment Requirements Assessment at CSU is criterion-referenced and standards-based where students' work is assessed against stated criteria that reflect the expected learning outcomes of the course and subject. Subjects that use a satisfactory/unsatisfactory grading scale will have this clearly identified within the Subject Outline. For further information please consult the University's Assessment Policy: Coursework Subjects (https://policy.csu.edu.au/view.current.php?id=00301). Referencing Referencing is an important component of academic writing. All CSU assessment tasks should be appropriately referenced. The specific details of the referencing requirements are included in each assessment task description. For further information and assistance with referencing refer to http://student.csu.edu.au/library/integrity/referencing-at-csu Plagiarism Charles Sturt University takes a serious view of plagiarism, cheating and collusion in any form of assessment. It is important that you have a clear understanding of what these terms mean in order to avoid academic misconduct. Academic Integrity All students are expected to act with Academic Integrity in their studies. If you are a new student, you should complete Academic Integrity at CSUCharles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 17 of 22 (https://interact2.csu.edu.au/webapps/bb-auth-provider-shibboleth-BBLEARN/execute/shibbolethLogin?returnUrl=http course. This course will help you to understand CSU policies and expectations relating to plagiarism, cheating and collusion. Plagiarism tracking software CSU uses Turnitin software to assist in the detection of plagiarism. You are encouraged to use Turnitin to check your work for originality prior to submission. Find more information about Turnitin and how to set up a student account (http://student.csu.edu.au/library/integrity/referencing-at-csu/checking). Appendix 2 CSU Learning and Teaching Policies Minimum standards of consultation According to the Academic Communication with Students Policy (https://policy.csu.edu.au/view.current.php?id=00139#s3) (clause 8 in section 3), when a student directly contacts a teaching staff member for information, advice and/or support (except in online teaching spaces) the teaching staff member will respond to the request within 3 working days. Clauses 19-21: Use of Online Discussion and Communication Technologies states that for each subject, the Subject Coordinator will be expected to set up and/or activate an appropriate asynchronous communication technology and respond at least once a week to student messages that request information and advice. The Higher Degree by Research Candidates Policy - Academic Communication (https://policy.csu.edu.au/view.current.php?id=00283) states that a Communication Plan, a documented agreement between a HDR candidate and his/her supervisory team that establishes common understandings and expectations of how and when communication will occur during the candidature will be developed. The Plan should then be reviewed regularly throughout candidature. University Policies and Regulations Academic matters are defined by, and are subject to, Charles Sturt University policies and regulations. Your Subject Outline should be read in conjunction with all such academic regulations and policies, as some of these may affect the outcome of your studies. Academic Progress Regulations The University requires each student to progress through his or her course at a rate that will enable him or her to complete the course in a specified maximum time. This maximum time is intended to ensure the currency of the knowledge within the course and therefore professional suitability of graduates. Failure to complete within the specified maximum time shall lead to the expiry of a student?s enrolment in the course. The University believes that all students have a right to know in advance of study in their course exactly what constitutes satisfactory progress in that course. To this end the University will specify a maximum completion time for each course, and will also provide support to students identified as being at risk of exclusion. The Academic Progress Policy (https://policy.csu.edu.au/view.current.php?id=00250) sets out the requirements and procedures for satisfactory academic progress, for the exclusion of students who fail to progress satisfactorily and for the termination of enrolment for students who fail to complete in the maximum allowed time. Variations to Subject Outlines Should it be necessary to change the content of the Subject Outline during a teaching session, it will be done in consultation with the Head of School and other support services of the University. You then will be notified of the changes in writing by the subject coordinator. Variations to Assessment Should it be necessary to vary the assessment in this subject, you will be notified in writing by theCharles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 18 of 22 Subject Coordinator, or Subject Convenor where one is appointed. The variations to assessment include variations to the assessment tasks and/or assessment procedures for assignments, examinations and any other assessment task published in the Subject Outline. The variations will be communicated only after the Subject Coordinator or Subject Convenor has obtained approval from their Head of School. The overriding principle is that such changes will not disadvantage students and is made in accordance with the Subject Outlines Policy (https://policy.csu.edu.au/view.current.php?id=00267). Evaluation of Subjects CSU values constructive student feedback to help enhance our subjects. The Subject Experience Survey is your opportunity to evaluate the learning experience in a subject. Responses are fed back anonymously to teaching staff and University management to form the basis for subject improvement and recognition of excellence in teaching. A summary of survey results is available to all students via the online Results Portal (http://student.csu.edu.au/study/subject-experience-survey-results). We strongly encourage you to complete your online Subject Experience Surveys, as we depend upon high response rates to give us meaningful insights. You will be provided with links to your subject surveys via email when surveys open three [3] weeks before the end of session. It is expected that, when completing the survey, all students will do so in a professional manner consistent with the University's Student Charter (http://policy.csu.edu.au/view.current.php?id=00268). The use of abusive, threatening or discriminatory language in the open comments sections of the survey will be investigated and disciplinary action may be taken. Learning analytics in this subject Learning Analytics refers to the collection and analysis of student data for the purpose of improving learning and teaching. Learning Analytics enables CSU to personalise the support we provide to our students. Data about your activity in the Interact2 site and other learning technologies for this subject will be recorded and can be reviewed by University staff to inform communication, support and teaching practices. All Learning Analytics activities will take place in accordance with the CSU Learning Analytics Code of Practice. For more information, please visit please visit CSU's Learning Analytics website (http://www.csu.edu.au/division/student-learning/home/analytics-and-evaluations/learning-analytics). Special Consideration Academic regulations provide for special consideration to be given if you suffer misadventure or extenuating circumstances during the session (including the examination period) which prevents you from meeting acceptable standards or deadlines. Applications for special consideration must be submitted in writing and include supporting documentary evidence. Such applications should be sent to the Student Administration Office. For further information about applying for special consideration please refer to Special Consideration Policy (https://policy.csu.edu.au/view.current.php?id=00298). Assessment Regulations The assessment practices of all University subjects are conducted in accordance with the University?s Assessment Policy: Coursework Subjects (https://policy.csu.edu.au/view.current.php?id=00301). Academic Conduct The University expects that you, as a student, will be honest in your studies and research and that you will not do anything that will interfere with or frustrate the studies and research of other students. In particular, you are expected to: acknowledge the work of others in your assignments and other assessable work; not knowingly allow others to use your work without acknowledgment;Charles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 19 of 22 report honestly the findings of your study and research; and use only permitted materials in examinations. Details of expected academic conduct are provided in: the Student Academic Misconduct Policy (https://policy.csu.edu.au/view.current.php?id=00279); the Academic Progress Policy (https://policy.csu.edu.au/view.current.php?id=00250); Students are also expected to be responsible in the use of University facilities and resources and to abide by University rules concerning the Library and electronic resources. the Library Rule (https://policy.csu.edu.au/view.current.php?id=00280); and the Computing and Communications Facilities Use Policy (https://policy.csu.edu.au/view.current.php?id=00145). Copies of the Rule of the Library and Code of Conduct for Users of Electronic Facilities can also be obtained from the Library or the Division of Information Technology (DIT) Service Desk. Penalties for breaching the above Rule and Policies include suspension or exclusion from the University. Students also have expectations of the University and of other students in the cooperative endeavour of studying. Details of these expectations are provided in the Student Charter (https://policy.csu.edu.au/view.current.php?id=00268). Residential school There is no residential school for this subject. Subject Outline as a Reference Document This Subject Outline is an accurate and historical record of the curriculum and scope of your subject. The Subject Outline Policy (https://policy.csu.edu.au/view.current.php?id=00267) requires that you retain a copy of the Subject Outline for future use such as for accreditation purposes. Appendix 3 Support Services Student Central Student Central is the first point of contact for currently enrolled students to access all non-teaching services. Student Central liaises closely with Divisions and Schools to ensure the timely and accurate resolution of student enquiries. You may direct your enquires in person to Student Central staff situated within the Learning Commons found on campus at Albury-Wodonga, Bathurst, Dubbo, Orange, and Wagga Wagga. You may also contact Student Central through: [email protected] (mailto:[email protected]) 1800 ASK CSU (1800 275 278) Phone from outside Australia: + 61 2 6933 7507 Information on Your Library Services Finding Information CSU Library provides you with free access to over 600,000 books and 50,000 journals, and much more. Get an introduction to your library with the Library Orientation ToolboxCharles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 20 of 22 (http://www.csu.edu.au/division/library/find-info/toolbox). Primo Search Finding the resources you need is easy with Primo Search (http://primo.unilinc.edu.au/primo_library/libweb/action/search.do?dscnt=1&dstmp=1328694476534&vid=CSU&from Search most of the Library's collections, including online resources, print publications and CSU research. Plus, you can easily place loan requests, view your current loans, and renew items online. Online Resources You'll find journal databases, eBook collections, and other useful online information sources listed under Key Resources (http://student.csu.edu.au/library/find-information). eReserve Some subject readings may be held in eReserve (http://student.csu.edu.au/library/find-info/search-reserve). Online access is encouraged to help reduce CSU's carbon footprint, however a printed copy of eReserve subject readings can be purchased through CSU Print (http://www.csu.edu.au/division/student-learning/technologies-for-learning-and-teaching/csu-print). Borrowing Your borrowing privileges depend on your enrolment. Visit Information for Students (http://student.csu.edu.au/library/help/information-for-students) to find out what you are eligible for. The Library FAQs (http://www.csu.edu.au/division/library/how-to/faq) have more information on borrowing and access to resources. Need help? CSU Library staff are available to answer your questions by phone, Live Chat, email, forum, or in person. See Ask a Librarian (http://student.csu.edu.au/library/contacts/ask-a-librarian) for more information. Keep up to date with what is happening in your Library through Facebook, Twitter and our blog. CSU Library Facebook (http://www.facebook.com/CSULibrary) CSU Library Twitter (http://twitter.com/CSU_Library) CSU Library Blogs (http://student.csu.edu.au/library/about-your-library/library-blog) Academic Learning Assistance CSU's Learning Skills Advisers can help you develop the skills you need to succeed in your studies. Learning Skills advisers can help you with: Understanding and preparing assignments Study skills Exam preparation Time management Notetaking and Referencing and avoiding plagiarism Learning Skills also have specialists in English Language, online learning and maths and statistics who can support your development in these areas. Students can take advantage of online resources and workshops, forums and individual appointments either in person, or online. More information is available at student.csu.edu.au/study (http://student.csu.edu.au/study). STUDYLINK provides access to a variety of short, non-award subjects in preparation for universityCharles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 21 of 22 study. Subjects are available throughout the year through flexible, online delivery, and each is designed to help you gain confidence, skills and knowledge for your university studies ( http://www.csu.edu.au/student/studylink/). Student Support - http://student.csu.edu.au/support A wide range of services are provided to support your student academic experience. Services are available on campus with relevant services also available via telephone and online. Services provided include: Orientation Student mentoring Scholarship and financial assistance Counseling support and referral Academic appeals and legal advice referral Disability, welfare and equity support and referral Health and wellbeing Social and recreational activities Graduation Indigenous student support International student support Residential Student Support - http://student.csu.edu.au/campus/residences/residential-advisors The Residential Support Scheme operates across all campuses to provide for the pastoral care and welfare of residents and actively encourages student participation and involvement in all aspects of residential life. The residential community is supported and structured to provide an environment to support student academic achievement. For assistance and initial contact go to Student Central Email: [email protected] (mailto:[email protected]) (mailto:[email protected]) Phone: 1800 ASK CSU (1800 275 278) Phone from outside Australia: + 61 2 6933 7507 Career Development Career Development (http://student.csu.edu.au/study/careers) includes a range of services, from first through to the final year of study, which support students' self-assessment, awareness of opportunities, improvements to decision making, and gaining the necessary skills for making successful transitions post-study. This support is available face to face, via telephone and online. Distance Education Outreach Team Assistance for students studying by distance education with Charles Sturt University. The DE Outreach Team is available to all CSU students studying by Distance Education. We can assist you with: Your orientation to CSU and DE study; Study skills; Preparing assignments; Time management; Online learning, and Any other questions you may have about studying by DE at CSU.Charles Sturt University Subject Outline ITC504 201660 S I-16 June 2016-Version 1 Page 22 of 22 We provide these services in a number of different ways including: Outreach sessions to locations around Australia including group and individual sessions; Advice and support via phone, email, and Skype; Preparing assignments; Online workshops; Regional Study Centres, and Online resources and social media. Find us at: http://student.csu.edu.au/study/de-outreach https://www.facebook.com/DistanceEDatCSU