Assessment item 3 Presentation Value: 50% Due date: 10-Oct-2016 Return date: 02-Nov-2016 Length: 500 words / 10-15 slides / 10 minute presentation Submission method options EASTS (online) Task Assignment 3 is a presentation assessment that is divided into three sections. Part A is two blog posts about the critique of an online presentation video. Part B is a slide presentation and Part C is a recording of a live presentation to accompany the slides. To effectively complete parts B and C of this assignment you will need to read and understand the CRM solution document applicable to Assessment 2. You are to take on the assumed responsibilities of ONE of the following three roles in the fictional company Tangle Corp. a) Sales Manager: – addressing the sales team. b) Office Manager: – addressing the administration team. c) IT Manager: – addressing the IT technical team. You have previously replaced that person and have that role and its responsibilities within the company. The proposal presented to senior management for a new CRM system from (Assessment 2) has been approved by the company and is going to be implemented in the coming weeks. You must prepare a presentation to your own departmental team to inform them of what the implementation of this solution will mean to them. The message of your presentation has the following objectives: 1. Allay fears and concerns that might exist in your team about the implications of this. 2. Deliver clear, concise and unambiguous information about what will happen. 3. Convince your team of the value of this solution to both them and the company as a whole. The facts of the situation should be drawn from the information presented about Tangle Corp, the CRM solution document used in Assessment 2, plus your own reasonable fictional elaboration. Only your ability to communicate is being assessed. If you lack sufficient knowledge of the practical considerations of such a situation then you should conduct adequate research on it sufficient only to make your communication of it plausible. Part A Length: 500 words total, divided into 2 posts. Three video links will be provided to you via Interact2 after topic 5 is concluded. Each video will have its own forum thread and will be an online recording of a presentation given by one person to a small audience. For Part A of this assignment, students are required to post: • One analysis on one video. • One detailed response to another student's analysis. These posts should be 250 words each (+/- 10%). There are no restrictions to the number of posts each student can make and you are encouraged to engage in the discussion freely as a normal blog/forum, however at least two are required for the assignment submission. To submit, students should create a Word document that contains one (only one) of their own initial analysis posts plus one (only one) of their discussion/response posts and then submit this document via EASTS. These two posts should be around 500 words when combined. The two posts chosen need not relate to the same video, but the video which each relates to must be clearly indicated on your submitted document. The response post submitted should also clearly indicate whose initial analysis it is in response to (for context). Part B Length: 10-12 Slides Your slide presentation will be based on the Customer Records Management solution proposed in the document used for Assessment 2. The slide presentation should be created using all of the communication knowledge you have obtained during this subject. Although it is intended to be a support tool for your personal presentation in Part C of this assignment and should therefore be closely aligned with it, the slide presentation should also be able to stand alone. It should have sufficient information to allow it to be useful as a document given to those staff that did not see your personal presentation. Part C Length: 10 minutes This is a video recording of a live presentation conducted by you to your team in person. The audience will be fictional and need not be simulated by any real audience. You must deliver a physical, personal version of your presentation which is aligned with and using your slides. You should imagine yourself in an environment similar to a meeting room in the Tangle Corp offices. The actual physical environment is not important so long as it is conducive to an effective recording. Your slide presentation in Part B is intended to be your accompaniment and should align directly with, and be a tool for, your personal presentation. The content and purpose of your physical presentation is identical to Part B of this assessment. In your recording you should be standing and be mostly visible (from at least the waist up). Ensure that your personal image is large enough in the frame to see your face and facial expressions. Remain within the camera field of view throughout your presentation. Your slides need not be visible in the video frame, but you should announce or indicate each slide number in time with your planned progress through them. Rationale Students are required to demonstrate the ability to create effective slide presentations and deliver them in person in a professional business setting. Students should demonstrate knowledge of effective presentation skills as well as the ability to convey an important message to a business team. Students should further develop the ability to use communication to create empathy, understanding, buy-in, clarity and support for themselves, their department and their company. Students should show the ability to use the specific tools of a slide presentation, their voice and their person to achieve communication outcomes. Students will be assessed on their ability to: • be able to compose and deliver a professional presentation; • be able to design, leverage and manage practical communication tools and methods; • be able to facilitate group outcomes by using effective personal communication; and • be able to apply digital media and communications mediums for professional and business outcomes. Marking criteria Part A Create an initial forum post which discusses useful critiques and analysis of one of the posted presentations. /10 Create a subsequent discussion post which engages in useful dialogue to support/debate another student's analysis. /10 Subtotal /20 Part B Create an effectively designed slide presentation using the principles of presentation design in this subject. /10 Create a presentation with a visual and textual message which aligns with and supports your verbal presentation. /10 Create a presentation which can adequately function as a stand-alone visual/textual presentation. /10 Subtotal /30 Part C Deliver a personal presentation message which clearly and effectively explains the CRM solution as outlined in the A2 document. /10 Demonstrate stage presence, body language and physical confidence required for personal presentations. /10 Demonstrate good oration, verbal presentation and smooth delivery of your personal presentation. /10 Give a message which effectively allays fears and concerns and creates buy-in from your audience. /10 Give a message which is clear, concise and unambiguous. /10 Subtotal /50 Total /100 Rubric Marking Area HD DI CR PS FL PART A Create an initial forum post which discusses useful critiques and analysis of one of the posted presentations. Student has written a detailed and insightful post addressing highly relevant elements of the presentation and has presented them clearly. Student has written an insightful post addressing mostly relevant elements of the presentation and has presented them clearly. Student has written an informative post addressing valid elements of the presentation and has presented them understandably. Student has written a post addressing some elements of the presentation and has presented them in a way which was mostly understood. Student has not written a post addressing any relevant elements of the presentation. Create a subsequent discussion post which engages in useful dialogue to support/debate another student's analysis. Student has written a detailed and relevant post which has engaged meaningfully with the initial post offering valid additional insights. Student has written a relevant post which has engaged logically with the initial post offering some additional insights. Student has written a relevant post which has partly engaged with the initial post offering some additional comments. Student has written a valid post which has attempted to engage with the initial post. Student has not written a post relating to any relevant elements of the initial post. PART B Create an effectively designed slide presentation using the principles of presentation design in this subject. Has created a clear and concise presentation design that comprehensively delivers the message in strong alignment with slide design principles. Has created a presentation design that is effective at delivering the message and which shows a good understanding of slide design principles. Has created an effective presentation design that delivers the message and which shows an understanding of slide design principles. Has created a presentation design that is partly effective at delivering the message and which shows some understanding of slide design principles. Has created a presentation design which has limited effectiveness in delivering the message and which shows minimal understanding of slide design principles. Create a presentation with a visual and textual message which aligns with and supports your verbal presentation. Has created a slide message which aligns clearly and comprehensively with, and which fully supports the verbal presentation. Has created a slide message which aligns with and which clearly supports the verbal presentation. Has created a slide message which mostly aligns with, and which gives some support to the verbal presentation. Has created a slide message which partly aligns with, and which gives some support to the verbal presentation. Has created a slide message which has unclear alignment with, and which has minimal support for the verbal presentation. Create a presentation which can adequately function as both a supporting tool for a personal presentation AND still be a useful stand-alone visual/textual presentation. Has created a slide presentation which functions equally well as a clear support for the personal presentation and which clearly and comprehensively delivers an effective message by itself. Has created a slide presentation which functions effectively as both a support for the personal presentation and which also delivers an effective message by itself. Has created a slide presentation which functions effectively as mostly as a support for the personal presentation or as an effective stand-alone message, but is still mostly effective in its lesser function. Has created a slide presentation which functions effectively as MAINLY a support for the personal presentation OR as an effective stand-alone message, but is still partly effective in its lesser function. Has created a slide presentation which is partly effective as EITHER as a support for the personal presentation OR as an effective stand-alone message. Has minimal effectiveness in its lesser function. PART C Deliver a personal presentation message which clearly and effectively explains the CRM solution as outlined in the A2 document. (10) Has delivered a message which was clearly articulated and which comprehensively explained the CRM solution. Has delivered a message which effectively articulated and properly explained the CRM solution. Has delivered a message which was articulated well in most places and which explained the CRM solution. Has delivered a message which was articulated well in some places and which partially explained the CRM solution. Has delivered a message which was unclear, brief or poorly articulated and which struggled to adequately explain the CRM solution. Demonstrate stage presence, body language and physical confidence required for personal presentations. (10) Has demonstrated excellent controlled and relevant body language and physical presence for the personal presentation. Has demonstrated relevant body language with good control and minimal errors and has shown a consistent physical presence. Has demonstrated good body language with control and awareness of their physical presence. Has demonstrated some good body language with some control and awareness of their physical presence. Has demonstrated limited or unclear body language with minimal control and awareness of their physical presence. Demonstrate good oration, verbal presentation and smooth delivery of your personal presentation. (10) Verbal delivery is clear, smooth and professional and student has shown a thorough awareness of the use of voice and speech presentation. Verbal delivery is effective and stable and student has shown good awareness of the use of voice and speech presentation. Verbal delivery is mostly clear and stable and student has shown an awareness of the use of voice and speech presentation. Verbal delivery is partially clear and mostly stable and student has shown some awareness of the use of voice and speech presentation. Verbal delivery is unclear or often broken and student has shown minimal awareness of the use of voice and speech presentation. Give a message which effectively allays fears and concerns and creates buy-in for your audience. (10) Has clearly and comprehensively used their message to resolve all key concerns and has built strong buy-in with the audience. Has effectively used their message to resolve most concerns and has effectively built buy-in with the audience. Has used their message to resolve some concerns and has built some buy-in with the audience. Has partially used their message to resolve some concerns and has built some buy-in with the audience. Has used little of their message to resolve only few concerns and has created minimal buy-in with the audience. Give a message which is clear, concise and unambiguous. (10) Has delivered a message that was clear, concise and devoid of any ambiguity. Has delivered a clear message that was easy to understand and with minimal uncertainty. Has delivered an understandable message with some ambiguity that partly undermined its meaning. Has delivered a mostly understandable message with ambiguity that partly undermined its meaning. Has delivered an unclear message which lacked focus or had obvious ambiguity that affected its meaning. Presentation Part A should be posted initially within the Interact2 forums and then reproduced exactly (without alteration) into a single Word document. Each post should clearly mention which video it relates to, or which initial post it responds to (for the second post). This should be submitted via EASTS. Part B should be a slide presentation either in PDF or PowerPoint format of 10-12 slides in total. It should not exceed 20Mb in file size. Any images used in the presentation may be free complimentary images with relevant image bank watermarks. All images should be compressed in file size. This should be submitted via EASTS. Part C should be an audio-visual file in any popular compressed file format. File size should be no more than 250Mb total. Students with a recording much larger than this should compress/convert it using appropriate software or free online file conversion web sites. This should be submitted via Dropbox or another equivalent file sharing service. NOTE: Files that excessively exceed the duration requirement may not be marked on any material beyond a certain duration. This ensures fairness to all students and avoids unfairly advantaging students who have more detailed discussions in longer recordings. Requirements • No editing or post-production changes are to be made to the video file. • Video can be in WMV, MP4, MOV, or other popular formats. Students may need to convert the file to a compressed format due to file size. • Uploading a large file may take time, and your submission time will be based on the timestamp of its arrival at IT Masters so please do not upload at the last hour to avoid possible late penalties. • Technical problems uploading a file are the student's responsibility. • The quality and integrity of the file is the student's responsibility and the file should be carefully tested before upload. Files are not tested by IT Masters before marking, so if the file received is corrupted it is possible that late penalties may apply until a replacement is received. • Any files submitted outside of EASTS should be in the format Surname_Firstname_studentno_subject, i.e. Doe_Jane_1234567_MGI521. This includes individual files and not just Dropbox folder names