Assignment title: Information
case study-based report
1.a thorough knowledge and critical analysis of the problem(s) identified in case study expressed within a
well developed business report?
15%
2.a critical review of the academic literature relevant to the problem(s) identified in case study? (Should
be embedded in the discussion, not presented as a separate section.)
15%
3.appropriateness of evidence-based responses to, and analysis of, the problem the case study topic
question(s) including an effective analysis of the situation along with relevant discussion of alternative
solutions?
15%
4.a well structured, concise and clear presentation of appropriate recommendations based on theory and
evidence from the literature?
15%
5.appropriate use of argument within the paper, including a properly structured introduction and
comprehensive conclusion?
10%
6.relevant and accurate use of the literature? (minimum to pass this criterion is EIGHT (8) relevant
academic journal articles and appropriate reference to the prescribed textbook)
Referencing Style
American Psychological Association (APA)
Submission
Online
Learning Outcomes Assessed
1. critically examine operations management and the role of operations managers
within the organisation;
2. apply a systems approach to the management of operational functions;
3. explain and assess the linkages between operations and other functions within
the organisation;
4. identify, analyse and find solutions to contentious issues and situations in the
management of operations;
5. critically evaluate the role that operations management plays in achieving the
sustainability goals of an organisation; and
6. demonstrate a critical awareness
Business Report Format
Your report should be presented in short report format, and incorporate the structure outlined
below. Use headings and sub-headings as appropriate. The assessment short report writing
requirements are provided below.
Your short report must contain the following:
Title Page
Executive Summary
Table of Contents
Introduction
Body/ Discussion
Conclusion/Recommendations
References
Appendices
Title Page
The title page must contain the following information:
Report Title.
Course number and name: MGMT20130 Operations Management.
Your name and student number.
If applicable the granted extension request.
Word count
Executive Summary
The executive summary is intended for the busy executive needing an overview of the short
report. The executive summary is expected to contain summary statements key/important
elements of the report such as of the focus of the report, findings, discussion, conclusion and in
some cases recommendations.
Table of contents
The table of contents is used to show the reader where parts of the report can be found. It is up to
you to decide on the level of detail in the table of contents.
Introduction
The introduction provides the purpose and scope of the report. In this case the subheadings of
Background, Aim and Scope may be used.
Discussion
The body/discussion includes the findings, analysis, discussion in which the material is analysed
and interpreted. This is the core of the report. Use appropriate headings.
Conclusion
The important conclusions justifiable reached as a result of the work should be stated in this
section.
Key recommendations should be included in the conclusion.
References
Your report must include in-text referencing and a correctly cited list of references ordered
alphabetically by surname of first author, in accordance with the APA style of referencing.
Note that references are usually not sited in the executive summary, introduction and conclusion.
These are used in the main body of the text.
Appendices
Here you include material that is important to the report, but to comprehensive to include in the
body/discussion of the report.