work submitted for this assignment is my own and all research sources are fully acknowledged. Student signature: Date: 2016/2017 Academic Year In addition to the above criteria, which are PASS criteria, this assignment gives you the opportunity to submit evidence in order to achieve the following MERIT and DISTINCTION grades. You should refer to the qualification specification for further information in the essential indicative characteristics. Grade Descriptor Indicative characteristic/s Contextualisation M1 Make appropriate judgements An effective approach to study and research has been applied Task 1 M2 Use appropriate sources of information A range of sources of information has been used Task 1 M3 Present and communicate appropriate findings by using an appropriate structure. Relevant theories and techniques have been applied Task 1 D1 Demonstrate convergent /lateral / creative thinking Effective thinking has taken place in unfamiliar contexts Task 2 D2 Take responsibility for managing and organising activities as well as demonstrating autonomy and independence. Autonomy/independence has been demonstrated Task 3 D3 Use critical reflection to evaluate own work and justify valid conclusions Conclusions have been arrived at through synthesis of ideas and have been justified. Task 3 2016/2017 Academic Year Assignment brief Unit number and title Unit 25 Influences on Health and Social Care Organisations Qualification Pearson BTEC Level 4 HNC in Health & Social Care Start date 12 th September 2016 Deadline/hand-in Week 9 Assessor Rosemary Togwe Assignment title Influences on Health and Social Care Organisations Purpose of this assignment This unit covers the theoretical concepts used to explain how organisations function and investigates the role of leadership within organisations. Current thinking in management theory will be discussed with particular reference to health and social care organisations. Learners will be encouraged to apply theoretical concepts to organisations with which they are familiar and to analyse the leadership roles within these organisations. The relationship between individual and organisational effectiveness and their impact on health and social care services will also be discussed from the perspective of care workers and those who use services. Learners will be encouraged to explore the influences that the external environment has on service delivery and organisational effectiveness, using a range of business theories and analysing how these theories apply to health and care services. Task 1 (LO1 AC 1.1;1.2; and M1 and M2) - 10 Slide presentation with slides notes Case Study &/ or use your own experience. Voluntary Service Overseas (VSO) is a UK based Charitable organisation, Its services relies on volunteers and it has active volunteers in Asia, Africa as well as the UK. Dr Philip Goodwin, Chief Executive of VSO is described as optimistic and positive with a mission to make people think differently. He is also committed to challenge dogma from all sides and is happy to question the views of all stakeholders. Dr Philip Goodwin's secret is that he can bring people of very different disciplines and skills together, get them to brainstorm and collaborate and come up with the extraordinary. The charity has attracted high-flying educationalist, doctors, nurses, health care workers, businessmen, and scientists, from all over Britain. 'It feels like a renaissance organisation' says one woman who left a senior management job to work there as a director and has been amazed both at what gets done and the way it works. It's attracted a critical mass of people, and there is this passionate belief, right through the charity, that it belongs to everyone who works there, that it's a team thing. I guess it demonstrates that you can have an organisation that is highly effective both in ethos and values. 'This is a stage for change,' says Dr Goodwin who admits that Many people have made life choices to deliver health and social care in remote parts of the world. It's a kind of experiment to show you can work in different ways. Many volunteers have made life choices to come here. Most could earn five times as much elsewhere. This goes to show that if you want to make real change, you must not own it. You have to make sure that it's owned by more than one person. 2016/2017 Academic Year By contrast, one of the next most important areas of activity for the charity is sadly, entirely new, work related to HIV and AIDS and is counted separately from the broader work in health care which now occupies 7 percent of the volunteers. While volunteers can be prepared for many aspects of their experience through briefings and training activities prior to leaving the UK, some things just have to be learned the hard way. Culture shock was recognized as a major risk from the outset - especially since VSO has always maintained that a volunteer goes; not as a crusader, still as a social revolutionary, and least of all as a representative or advocate of some British of Western 'way of life', but as an assistant, to work within an established framework and for objectives already formulated by the local authority which the volunteer undertakes to serve.' Learning to fit in, therefore, is crucial; and misunderstandings or ignorance about significant cultural norms can create unforeseen risks. Task 1 (1.1 1.2 M1 M2 M3, D1) *You should include examples from your work placement to support your answers*  Use prior knowledge you gained from other units, this can be obtained from assessment criteria:- Unit 1: Communication (COM)- (2.2; 3.3), and Unit 4: Personal and Professional Development (PPD) - (1.3).  To achieve go back to this information read, reflect then paraphrase the evidence e.g 'I learned in Unit 1 about the value of culture for developing good communication in HSC...... then connect to Unit 25 - (1.1, 1.2.). Analyse and evaluate your ideas showing the relationship between external environment and health and social care and how organisations respond to the impact of these external factors, including those of external stakeholders.  Your presentation should be delivered in a structured sequence Prior to the delivery of your presentation, you must submit the following:  Your PowerPoint  a bibliography of all sources consulted Task 2 (LO2 AC 2.1,2.2, 2.3, 2.4 and M1, M2, M3, D1, D2, D3) - LO2:- Interview with a colleague who has different work experience.  To achieve - hold an interview with another colleague, who has a different work experience ( 3 questions around each assessment criteria (2.2., 2.2., 2.4). You need to record the interview (10-20mins) - audio or video (the names of both students have to heard clearly) - recording can be made using (phones, voice recorders etc). Write a short essay (around 1000 words) - use previous knowledge from Unit1 and Unit 4 PPD  To achieve (2.1., 2.2): Use evidence from (2.1 Communication, 1.2., PPD, LO1 +2.1., + 2.2 PPD), then  To achieve (2.3): Use evidence from (1.1., Communication) and  To achieve (2.4): Use evidence from (2.1., COM, 1.2., PPD, LO1 + 2.1, + 2.2. PPD, 3.1., PPD) Your arguments will need include a theoretical part as well as a practical part (this will be connected to the information extracted from the interview as well as comparing and contrasting (2.1) your own experience with that of your interviewed colleague. For example for 2.2 you could describe, outline some theoretical concepts around organisational culture and then mention how you colleague experiences their own organisational culture...... Task 3 (LO3: AC 3.1, 3.2, 3.3., M1, M2, M3., D2., D3.,) LO3: - Executive Summary (around 500-1000 words) and group discussion  To achieve 3.2., 3.3., - produce a 1 page Executive Summary (around 500-1000 words). Use previous 2016/2017 Academic Year evidence from other units: (4.1., 4.2., PPD, 3.2. and 3.3., PPD, 2.3., 2.2., COM., and some assessment criteria (to be collectively found during class activities) from Unit 13 Managing Human Resources in Health and Social Care and Unit 5 Working in Partnership. Analyse and evaluate the role of leadership in health and social care.  To achieve 3.1., - read and discuss your executive summary with other colleagues in the group (this will be filmed) *You should include examples from your work placement to support your answers* Evidence checklist Summary of evidence required by student Evidence presented LO1 PowerPoint - 10 slide presentation with slide notes LO2 Interview with another student + short essay LO3 1 page Executive Summary + group discussion (3-5) students 2016/2017 Academic Year Achievement Summary Qualification Pearson BTEC Level 4 HNC in Health and Social Care Assessor name Rosemary Togwe Unit Number and title Unit 25: Influences on Health and Social Care organisations Student name Criteria Reference To achieve the criteria the evidence must show that the student is able to: Achieved? (tick) LO 1 Understand the relationship between the external environment and health and social care organisations 1.1 Analyse the impact of external environmental factors on health and social care organisations 1.2 Evaluate the ways in which organisations respond to the impact of external factors, including those of external stakeholders LO 2 Understand the impact of organisational structures and culture on health and social care delivery 2.1 Compare and contrast different types of organisational structures in health and social cares 2.2 Analyse the concept of organisational culture in health and social care services 2.3 Analyse theories relating to the behaviour of individuals and groups in health and social care services 2.4 Explain how the organisational structure and culture of a health and care organisation impacts service delivery LO 3 Understand the role of leadership in the health and social care organisations 3.1 Discuss concepts of leadership as related to health and social care organisations 3.2 Analyse how leadership can influence the effectiveness of health and social care organisations 3.3 Evaluate the specific leadership contributions in a health or social care organisation. Higher Grade achievements (where applicable) Grade descriptor Achieved? (tick) Grade descriptor Achieved? (tick) M1 Make appropriate judgements D1 Demonstrate convergent /lateral / creative thinking M2 Use appropriate sources of information D2 Take responsibility for managing and organising activities as well as demonstrating autonomy and independence. M3 Present and communicate appropriate findings by using an appropriate structure. D3 Use critical reflection to evaluate own work and justify valid conclusions