Assignment title: Information
1. For the proper assessment, there is a need for the different or the new work which can be done for the employees along with the determination, implementation as per the requirement. This will also help the individuals to deal with the different working parts in an effective manner in retail. Hence, the close capacity is with others where there is a need to assess the exposures to the different performance deficiencyes. This will also relate to assessing the individuals mental stability and the capacity. The retail is for the deamdns and the stressful jobs and so the employees can easily work on overwhelming with the higher demands and the needs, commission and the customer attitude. Through this, it is important that the employees are also able to work on the aggression level and the stress which mainly comes out with the positioning of the retail buisenss. The importance is also based on identifying the skills and the knowledge of the employees who have been potential enough in their work and are able to identify the skills with the koweldge. Hence, this will help in properly assessing the different gaps in the services as per the requirement. This focus on the individual needs and development.
2. The implementation of the customer service training has been with the employees who need to have a proper understanding of the needs and the demands of the customer. This will be even helpful to work for the implementation process and to work on the service training that has been done with the employees. Hence, for this, there is a need to assess the abilities and scale out of the different factors.
3. By the modeling, there are retail organizations which work on the including of the job training for the different hirings. This is important so that the employees are able to make sure that the training has been done in the effective manner. The training methods are selected to be helpful with the high recommendations for the retailing industry. There are different methods which are for the training of the intertwined approach with the other methods. This directly offers the stair step affect that has a major impact on the modeling of the correct behavior and activities. The modeling is also mainly for the new hires that is set in the retail industry mainly because they are able to handle the situation and work on how they are able to play with it in an effective manner. The employees need to work on the likelihood whee there is a want to attent the training that will help in the promotion of the different retail organization. This is through the proper motivation of the employees. By paying the employees, there is a possibility that the time could be settled by officialy starting the work for the company and working on how they are able to value for the time. The employees need to work on the initial training which has been important for the employment along with the imperativeness which is to let know how to work on the jobs correctly and effectively. The employees will ultimately be not able to dedicate all their time to the training they have been asked to leave. Hence, for this, a proper encouragement of the employees is important in a much effective manner. This will help in showing that there is a serious work for the employee future and their time is based on investments which are for the different works of the company.
The training classes have been considered to be important along with the focus on how they need to be implemented for the employees. The individuals includes the lacking motivation with the attending of the training class. The employees have been able to display the no motivation for the proper training of the classes along with attending them depending upon the different types of the incentives. This includes the paid time off along with the early leaves that is able to handle the compensation as well as handle the training for the meetings. The banquet has been set for the training setup where there are certificates for the presentation to the employees as per the training that has been done. This is also for the contests which are in between the employees that help in properly attenting the training. There have been different incentives which are being offered to the patients and based on it the people are able to work in an innovative manner. The other way is the motivation of the employees which include how to work for the jobs in the effective and correct manner. The setup of the employees has not been able to dedicate for the training which is asked for the leaving. It also encourage the employees in the most positive manner along with the reinforcement of the organization that will be able to stand to the attendance as well as the employees expectations.
Question 1: The overall survey of how it is possible to rate the training class?
Excellent
Good
Fair
Poor
Question 2: Comment on the different aspects of the trainer which is excellent, good, fair and poor.
a. Comment on the trainer about the grasping of the subject.
b. Comment on whether the trainer has been able to invite the questions actively or not?
c. Was the trainer able to answer all the questions that were posed?
d. Did the individual help was being provided as per the requirement?
e. Has the trainer been able to prepare for the class?
f. Is there a possibility for the follow-ups for the trainer?
g. How is the possibility for the skills of the trainer commented?
Question 3: Comment on the different aspects of the class for training in excellent, good, fair and poor.
a. Was the class able to meet all the expectations as per the details?
b. Was there have been enough length to work on the different instruction levels?
c. Is the class able to begin in time?
d. Was there were proper equipments which were working in a perfect manner?
Question 4: Has the experience for the class of training able to attend all the futre perspectives of the class which have been there?
a. Very likely
b. Somewhat
c. Not likely
Additional Comments:
_______________________________________________________________________________________________________________________________________________________
The survey for the training has been important for the employees as well as the employer. For this, the focus has been that how the employees are able to handle and work on allowing the things to be discussed as per the requirements. This is focusing on the survey with proper reflection time. The setup has been based on the benefits for the employers or the trainer which is mainly based on the different topics which are viewed as per the learning. This also allow the different range of room for the change as per the requirement. Hence, with this, the survey is considered to be the tool which is able to measure the effectiveness along with the training schedule.
Reference
Mathis, R. L., Jackson, J. H., Valentine, S. R., & Meglich, P. (2016). Human resource management. Nelson Education.
Oke, L. (2016). Human Resources Management. International Journal of Humanities and Cultural Studies (IJHCS) ISSN 2356-5926, 1(4), 376-387.
Brewster, C., Mayrhofer, W., & Morley, M. (Eds.). (2016). New Challenges for European Resource Management. Springer.
Wilton, N. (2016). An introduction to human resource management. Sage.
Stone, D. L., Deadrick, D. L., Lukaszewski, K. M., & Johnson, R. (2015). The influence of technology on the future of human resource management. Human Resource Management Review, 25(2), 216-231.
Jabbour, C. J. C., & de Sousa Jabbour, A. B. L. (2016). Green human resource management and green supply chain management: Linking two emerging agendas. Journal of Cleaner Production, 112, 1824-1833.
Shields, J., Brown, M., Kaine, S., Dolle-Samuel, C., North-Samardzic, A., McLean, P., ... & Plimmer, G. (2015). Managing Employee Performance & Reward: Concepts, Practices, Strategies. Cambridge University Press.
Flynn, W. J., Mathis, R. L., Jackson, J. H., & Valentine, S. R. (2015). Healthcare human resource management. Nelson Education.
Lussier, R. N., & Hendon, J. R. (2015). Human Resource Management: Functions, Applications, and Skill Development. SAGE Publications.
Punnett, B. J. (2015). International perspectives on organizational behavior and human resource management. Routledge.
Stone, D. L., & Deadrick, D. L. (2015). Challenges and opportunities affecting the future of human resource management. Human Resource Management Review, 25(2), 139-145.
Abdullah, L., & Zulkifli, N. (2015). Integration of fuzzy AHP and interval type-2 fuzzy DEMATEL: An application to human resource management. Expert Systems with Applications, 42(9), 4397-4409.