Department of Health & Social Care Page 1 of 9 HND Assignment Brief Session: September 2016 Programme title Pearson BTEC Level 5 HND Diploma in Health and Social Care (QCF) Unit number and title 16 Understanding Specific Needs in Health and Social Care Assignment number & title 1 of 1 Understanding and Social Care customers who have Certain Needs in Health Unit Leader Morris A Anglin Assessor (s) Mr. Ben Maher; Mr Enayet Sarwar; Morris A Anglin Issue Date September 27, 2016 Final assignment submission deadline 09 -14 Jan 2017 Late submission deadline 16 – 21 Jan 2017 The learners are required to follow the strict deadline set by the College for submissions of assignments in accordance with the BTEC level 4 – 7 submission guidelines and College policy on submissions. They should also refer to Merit and Distinction criteria that require evidence of meeting agreed timelines and ability to plan and organise time effectively without which the learner may not expect to receive a higher grade. Resubmission deadline TBA Feedback In-class feedback will be available from draft submissions on a task-by-task basis as a formative feedback and also for initial submission. Final feedback will be available within 2 – 3 weeks of the assignment submission date. General Guidelines • The work you submit must be in your own words. If you use a quote or an illustration from somewhere you must give the source. • Include a list of references at the end of your document. You must give all your sources of information. • Make sure your work is clearly presented and that you use readily understandable English. • Wherever possible use a word processor and its "spell-checker". Internal verifier Dr Tosin Alo Signature (IV of the brief) * Dr Tosin Alo Date 28/08/2016Department of Health & Social Care Page 2 of 9 ICON College of Technology and Management Pearson BTEC Level 5 HND Diplôma in Health and Social Care (QCF) Unit 16: Understanding Specific Needs in Health and Social Care Session: September 2016 Recommended Word limit: Maximum 3,500 This Unit will be assessed by assignment You are strongly advised to read "Preparation guidelines of the Coursework Document" before answering your assignment. Task 1: LO1 Understand perceptions of health, disability, illness and behaviour (Up to 750 words) Scenario You are working in Health and Social Care as a Health Care Assistant (HCA). One of your clients, Daniel is a 42 year old man with Cerebral Palsy and diagnosed with a mental illness – Bi-polar Affective Disorder. The Cerebral Palsy affects his hearing and use of lower limbs. He is in receipt of 24 hour support and copes well with his impairment in general, undertaking various activities at a local theatre group and also goes swimming every day. He is very capably intellectually and has requested that you provide him with a summary report of recent academically informed research on the theme of how perceptions of Disability have changed in recent years and Government policies that have made a difference to the lives of Disabled people in relation to accommodation, work, rights and safeguarding. Include in your summary report a reflective analysis to show how the knowledge gained in Unit 10: Safeguarding in Health and Social Care is linked to Unit 16 Understanding Specific Needs in Health and Social Care. For example for AC 1.3 on legislations, reflect on safeguarding legislations, policies and the effect of culture, values on individuals who have been victim of abuse What to do In your information pack you must: 1.1 Analyse concepts of health, disability, and illness and behaviour in relation to users of health and social care. [P1.1] 1.2 Assess and discuss how perceptions about specific needs have changed. Link your answers to the case study. [P1.2] 1.3 Analyse the impact of past and present legislations, social policies, society and culture on the ways that services are made available for individuals such as John and his family. Cite specific legislations and link them to your analysis [P1.3, M1] Include in the information pack a reflective analysis to show how the knowledge gained in Unit 10: Safeguarding in Health and Social Care is linked to Unit: 16 Understanding Specific Needs in Health and Social Care. For example for AC 1.3 below, on legislations, reflect on safeguarding legislations , policies and the effect of culture, values on individuals who have been victim of abuse found in Unit 10. Ø To achieve M1, judgements made about legislations social policies, society and culture and relate them to the case study and analysis of the impact they have on the way services are made available for individuals with specific needs must be demonstrated.Department of Health & Social Care Page 3 of 9 Task 2: LO2 Understand how health and social care services and systems support individuals with specific needs. (Up to 750 words) Scenario What you must do Robert is in his 70s and is suffering from Parkinson's disease and Dementia which sadly has left him fully immobile and in need of 24 hour care. Parkinson's as well as other health care needs have left Robert confused, frightened and at times aggressive. His wife Jean in her 60s is the full time carer for her husband and is the most amazing woman. She loves to socialise with her friends and as a result of taking care of Robert, she no longer gets to her friends on a regular basis and often feels isolated. A live in carer assists the couple but with two people needed at all times to attend to Robert and with his rapidly declining health, the demands became too much and additional support was sought. You are asked to produce a brochure on social care services and systems that support individuals with specific needs. 2.1 You must analyse the different care needs of individuals such as Robert and his wife Jean with specific needs. [P2.1, M2] 2.2 In the second part of your brochure you should explain current system for supporting individuals such as Robert and Jean who have specific needs. [P2.2] 2.3 Finally, you should evaluate the services available in a chosen locality for individuals with specific needs. [P2.3, D1] Ø To achieve M2 relevant theories have been applied when analysing physical needs, social needs, emotional needs , language needs, intellectual needs , spiritual needs of individuals such as Robert an his wife Jean. Ø To achieve D1, conclusions have been arrived through synthesis of ideas and are justified when evaluating with examples of services available in a specific locality for individuals with specific needs. Task 3: LO3 Understand approaches and intervention strategies that support individuals with specific needs. (Up to 1000 words) Scenario What you must do You have been commissioned by a Health and Social Care journal to write an academic article entitled 'After the Bournewood Case – contemporary approaches to Learning Difficulty/Older Peoples' Care and Support/Challenging Behaviour'. A link to the Bournewood Case is available at: https://www.youtube.com/watch?v=pz5Ecovjs4w or in your unit on the ICON VLE. The editors have asked you to provide examples of good and/or improved practice in relation to specific needs in Health and Social Care – this can include Learning Difficulty, Older Peoples' Care Needs, Challenging Behaviour and other specific needs covered on the course. They have indicated that particular attention should be paid to covering the significance in recent and emergingDepartment of Health & Social Care Page 4 of 9 approaches to supporting individuals with Specific Needs and also when possible indicate their overall impact. 3.1 The first section of the guidance you must explain the approaches and interventions available to support individuals with specific needs. [P3.1] 3.2 In the next section of the guidance you must evaluate the effectiveness of intervention strategies used for service users with specific needs. [P3.2, D2] 3.3 Finally, in the guidance discuss the potential impact of emerging developments on support with specific needs. [P3.3, M3] Ø To achieve M3, a coherent discussion of concepts about the potential impact of emerging developments with examples given for the intended audience must be demonstrated on support with specific needs. Ø To achieve D2, substantial activities and investigations have been planned managed and organised and your answer will demonstrate that you have looked at both sides of the arguments and give examples of the effectiveness of intervention strategies used for users with specific needs. Tasks 4: LO4 Understand strategies for coping with challenging behaviours associated with specific needs. (Up to 750 words) What to do Mr. JC is an 85 year old Muslim man and has been attending Day Care to reduce his isolation in order to maintain a stable mental health condition. A severe stroke few years back left him with slow mobility and partial speech impairment. He has a habit of using specific chairs in the lounge and in the dining hall. His food intake is also specific in terms of choosing a specific piece from a whole fish, which the day centre provider purchases from a local fish market. Any change of these choices causes him to become agitated and angry. Once he is angry he becomes very aggressive and starts swearing at staff members using extremely degrading words in his native tongue. His aggressive attitude over time towards the staff has significantly increased. He believes that apart from the manager everyone has bad manners and also that everyone including the other service users has issues against him. The care staff team became very unhappy due to his anger and aggressive behaviour. The Social Worker was contacted to review his case. He became angry while the meeting with the social worker was in progress. The social worker understood the situation and medical support was requested. It is the responsibility of the manager to defuse the dissatisfaction of the members of staff and also to ensure that the best possible service is provided to Mr. JC. It is expected that you will produce a fact sheet for AC 4.1; 4.2; 4.3 which will include the different concepts of challenging behaviour, and include the impact of challenging behaviour and also analyse strategies. 4.1 In the first section produce a fact sheet that will explain different concepts of challenging behaviour. [P4.1] 4.2 The second section you must describe the potential impact of challenging behaviour on health and social care organisations. [P4.2]Department of Health & Social Care Page 5 of 9 4.3 Finally, in the third section of the fact sheet, you must analyse strategies for working with challenging behaviours associated with specific needs. [P3.3, D3] Include in your fact sheet a reflective analysis to show how the knowledge gained in Unit 1: Communicating in Health and Social Care Organisations is linked to Unit 16 Understanding Specific Needs in Health and Social Care. For example for AC 4.3, in Unit 16 reflect on how communication can also impact challenging behaviours positively/negatively and how it is linked to AC 1.4 in Unit 1. Your fact sheet should follow the same format as that demonstrated in class. Ø To achieve D3, your evidence should demonstrate strategies relating to working with challenging behaviour associated with specific needs such as found in the case study. Further Guidance for the fact sheet for LO4 The point of a fact sheet is to get the reader to do something. More information than you need to convince them is a waste of the reader's time and risks losing their attention. • One to two page is best • Make it readable - use at least 12 point font • Keep the text brief - no one wants to read tons of information in small font • Keep the most important information in the first paragraph - what the issue is, what action is needed, and label the main message(s) • Give references for more information - in electronic communications you can offer links • The fact sheet must be self-contained - do not refer to previous documents or assume that they remember the information • Use bullets when you can • Leave lots of white space • Make it very clear what you want them to do - Bold, text boxes, and graphics add emphasis • Give them all the tools they need to take the action - do not list "challenging behaviour" instead explain why they are challenging behaviour Relevant InformationDepartment of Health & Social Care Page 6 of 9 To gain a Pass in a BTEC HND Unit, you must meet ALL the Pass criteria; to gain a Merit, you must meet ALL the Merit and Pass criteria; and to gain a Distinction, you must meet ALL the Distinction, Merit and Pass criteria 1. Outcome of the Unit On successful completion of This unit a learner will: Assessment criteria for pass: To achieve each outcome a learner must demonstrate; Questions reflecting the Learning Outcome LO1: Understand perceptions of health, disability, illness and behaviour. 1.1 Analyse concepts of health, disability, illness and behaviour in relation to users of health and social care services. 1.2 Assess how perceptions of specific needs have changed over time. 1.3. Analyse the impact of legislation, social policy, society and culture on the ways that services are made available for individuals with specific needs. TASK 1 LO2: Understand how health and social care services and systems support individuals with specific needs 2.1 Analyse the care needs of individuals with specific needs. 2.2 Explain current systems for supporting individuals with specific needs. 2.3 Evaluate the services available in a chosen locality for individuals with specific needs. TASK 2 v LO3: Understand approaches and intervention strategies that support individuals with specific needs. 3.1 Explain the approaches and interventions available to support individuals with specific needs. 3.2 Evaluate the effectiveness of intervention strategies for an individuals with specific need(s). 3.3 Discuss the potential impact of emerging developments on support for individuals with specific needs. TASK 3 v LO4: Understand strategies for coping with challenging behaviours associated with specific needs. 4.1 Explain different concepts of challenging behaviour. 4.2 Describe the potential impact of challenging behaviour on health and social care organisations. 4.3. Analyse strategies for working with challenging behaviours associated with specific needs. TASK 4 vDepartment of Health & Social Care Page 7 of 9 2. Grading Criteria for Merit and Distinction of this coursework Merit (M1, M2, M3) Distinction (D1, D2, D3) Descriptors Indicative characteristics Descriptors Indicative characteristics M1 Identify and apply strategies to find appropriate solution Pass requirements achieved v effective judgement have been made v complex problems with more than one variable have been explored v an effective approach to study and research has been applied D1 Use critical reflection to evaluate own work and justify valid conclusions Pass and Merit requirements achieved v Conclusions have been arrived at through synthesis of ideas and have been justified v Realistic improvements have been proposed against defined characteristics for success M2 Select/design and apply appropriate methods/techniques v Relevant theories and techniques have been applied v A range of methods and techniques have been applied D2 Take responsibility for managing and organising activities v Autonomy/independence has been demonstrated v Substantial activities, projects or investigations have been planned, managed and organised M3 Present and communicate appropriate findings v The appropriate structure and approach has been used v Coherent, logical development of principles/concepts for the intended audience D3 Demonstrate convergent/lateral/creative thinking v Ideas have been generated and decisions taken v Problems have been solved v Innovation and creative thought have been applied 3. Preparation guidelines of the Coursework Document a. All coursework must be word-processed. b. Document margins must not be more than 2.54 cm (1 inch) or less than 1.9cm (3/4 inch). c. Font size must be within the range of 10 point to 14 point including the headings and body text (preferred font size is 11). d. Standard and commonly used typeface such as Arial should be used. e. All figures, graphs and tables must be numbered. f. Material taken from external sources must be properly refereed and cited within the text using Harvard standard g. Do not use Wikipedia as a reference. 4. Plagiarisms and Collusion Any act of plagiarism or collusion will be seriously dealt with according to the College regulations. In this context the definition and scope of plagiarism and collusion are presented below: Plagiarism is presenting somebody else's work as your own. It includes copying information directly from the Web or books without referencing the material; submitting joint coursework as an individual effort.Department of Health & Social Care Page 8 of 9 Collusion is copying another student's coursework; stealing coursework from another student and submitting it as your own work. Suspected plagiarism or collusion will be investigated and if found to have occurred will be dealt with according to the college procedure. (For details on Plagiarism & Collusion please see the student hand book) 5. Submission a. Initial submission of coursework to the tutors is compulsory in each unit of the course. b. Student must check their assignments on ICON VLE with plagiarism software Turnitin to make sure the similarity index for their assignment stays within the College approved level. A student can check the similarity index of their assignment three times in the Draft Assignment submission point located in the home page of the ICON VLE. c. All Final coursework must be submitted to the Final submission point into the unit (not to the Tutor). A student would be allowed to submit only once and that is the final submission. d. Any computer files generated such as program code (software), graphic files that form part of the coursework must be submitted as an attachment to the assignment with all documentation. e. Any portfolio for a unit must be submitted as a hardcopy to examination office. f. The student must attach a tutor's comment in between the cover page and the answer in the case of Resubmission. 6. Good practice a. Make backup of your work in different media (hard disk, memory stick etc.) to avoid distress for loss or damage of your original copy. 7. Extension and Late Submission a. If you need an extension for a valid reason, you must request one using an Exceptional Extenuating Circumstances (EEC) form available from the College examination office and ICON VLE. Please note that the lecturers do not have the authority to extend the coursework deadlines and therefore do not ask them to award a coursework extension. The completed form must be accompanied by evidence such as a medical certificate in the event of you being sick. b. Late submission will be accepted and marked according to the college procedure. It is noted that late submission may not be graded for Merit and Distinction. c. All Late coursework must be submitted to the late submission point into the unit (not to the Tutor). A student would be allowed to submit only once and that is the final submission. 8. Submission deadlines Online to the ICON VLE only Final Submission 09 – 14 Jan 2017 Late submission 16 – 21 Jan 2017Department of Health & Social Care Page 9 of 9 Glossary: v Analyse: Break an issue or topic into smaller parts by looking in depth at each part. Support each part with arguments and evidence for and against (Pros and cons). v Critically Evaluate/Analyse: When you critically evaluate you look at the arguments for and against an issue. You look at the strengths and weaknesses of the arguments. This could be from an article you read in a journal or from a text book. v Discuss: When you discuss you look at both sides of a discussion. You look at both sides of the arguments. Then you look at the reason why it is important (for) then you look at the reason why it is important (against). v Explain: When you explain you must say why it is important or not important. v Evaluate: When you evaluate you look at the arguments for and against an issue. v Identify: When you identify you look at the most important points.