Department of Health & Social Care Page 1 of 7 HND Assignment Brief Session: September 2016 Programme title Pearson BTEC Level 5 HND Diploma in Health and Social Care (QCF) Unit number and title 23 Employability Skills Assignment number & title 1 of 1 Transferable Skills in Health and Social Care Unit Leader Mr. Kenneth Ahana Assessor (s) Mr Kenneth Ahana, Dr. Sumesh Dadwal Issue Date September 28, 2016 Final assignment submission deadline 09 – 14 Jan 2016 Late submission deadline 16 – 21 Jan 2017 The learners are required to follow the strict deadline set by the College for submissions of assignments in accordance with the BTEC level 4 – 7 submission guidelines and College policy on submissions. They should also refer to Merit and Distinction criteria that require evidence of meeting agreed timelines and ability to plan and organise time effectively without which the learner may not expect to receive a higher grade. Resubmission deadline TBA Feedback In-class feedback will be available from draft submissions on a task-by-task basis as a formative feedback and also for initial submission. Final feedback will be available within 2 – 3 weeks of the assignment submission date. General Guidelines  The work you submit must be in your own words. If you use a quote or an illustration from somewhere you must give the source.  Include a list of references at the end of your document. You must give all your sources of information.  Make sure your work is clearly presented and that you use readily understandable English.  Wherever possible use a word processor and its "spell-checker". Internal verifier Dr Marcus Chilaka Signature (IV of the brief) * Dr Marcus Chilaka Date 02/09/2016Department of Health & Social Care Page 2 of 7 ICON College of Technology and Management Pearson BTEC Level 5 HND Diploma in Health and Social Care (QCF) Unit 23: Employability Skills- (L5) Session: September 2016 Recommended Word limit: Maximum 3,500 This Unit will be assessed by assignment and individual presentation. You are strongly advised to read "Preparation guidelines of the Coursework Document" before answering your assignment. ASSIGNMENT Introduction and background notes (vocational context) Preparation for employment can be very tasking yet crucial for individuals operating in a Health and Social Care sector. In recent time there has been a proven relationship between learning and employability. Skills that facilitate learning such as communication and interpersonal skills can also enhance individual employability in Health and Social Care. Employability skills therefore remain one of the essential, universal and transferable skills that are required by everyone to succeed in education and to work in the Health and Social Care sector. Indeed the government as well as the private sector recognise that there is a potential problem for learners in Health and Social Care when seeking employment, largely due to ineptitude towards the identification of certain behavioural and technical requirements linked to various areas of employment. The need to improve these skills has become necessary in order to support the Health and Social Care sector and the entire economy. It has therefore become obvious that employability skills be included in the curriculum for learners aspiring for higher education to support adaptability needed at work. Teaching and Learning in this module has been designed to help trigger self- awareness and reflective practice for students which in the long run would propel action plans to career growth. Case Scenario In order to carry out task 1, assume that your Health and Social Care organisation has a scheme for its employees. Based on the self-assessment report of your own knowledge, experience, ability, skills, and performance, your organisation, would like you to participate in an internal employee promotional competition and CPD training workshop. You are expected to benchmark your knowledge, skills and abilities against national benchmark expectations from the workers in health and social care sector in the UK. Your line manager has asked you to write your own employability skills report. All the assessment criteria linked to this task should be based on your own personal scenario in the context of your organisation as described above. Also your discussion should be supported by relevant theories and concepts. What you must do All of the answers for LO1 should be focused on the case study scenario in context as described above however your discussion should be supported by relevant theories and concepts where appropriate.Department of Health & Social Care Page 3 of 7 Task 1: LO1 Be able to determine own responsibilities and performance. (1000 recommended maximum word report) What you must do: Write a report 1.1 develop a set of own responsibilities and performance objectives [P1.1, M1] 1.2 evaluate own effectiveness against defined performance objectives in task 1.1. [P1.2, D1] 1.3 Using a specific situation you may have encountered, make recommendations for improvement [P1.3] 1.4 Review how you would use motivational techniques to improve quality of performance [P1.4]  To achieve M1, complex problems with more than one variable have been explored when developing a set of own responsibilities and performance objectives.  To achieve D1, you have to evaluate critically and ensure that realistic improvements have been proposed against defined characteristic for success when making recommendations for performance objectives. What you must do: Write with factsheet Task 2: LO2 Be able to develop interpersonal and transferable skills. (1000 recommended maximum word report) Case Study Scenario The Orchardville Company is a company limited by a promise with social firm status. It is under the umbrella of the Orchardville Society, a charity that assist adults and young people with learning Disability and Autistic Spectrum Disorder prepare for and secure employment. At present 25% of the work force have a learning disability including Mark who started a part time job earlier this year. Mark applied for the position of Domestic Assistant and a number of reasonable adjustments were made to enable Mark to accept the position. First Mark completed a six week work trial in order for him to decide if he liked the job and what support requirement he would need. At the end of the trial a meeting was held involving Mark, his employment officer and the manager to discuss the outcome of the work trial and what reasonable adjustments would be required including: 1. The procurement of different mops as Mark found it very difficult to use the industrial mops. This minor adjustment enabled mark to confidently carry out this aspect of the job to same standard of cleanliness and at minimal cost to the employer. 2. Mark also found it difficult to complete all the task within the three hours per day he was scheduled to work. The employer agreed to increase Marks hours by 30 minutes per day to enable him to comfortably complete all the tasks and not feel under pressure. Today Mark continues to work at the Orchardville Company and he is being supported by the Orcahardville Society Employment and Skills Service.Department of Health & Social Care Page 4 of 7 2.1 In the context of working with others, develop solutions to work based problems [P2.1] 2.2 in relation to work-problem as discussed by you in task 2.1, communicate in a variety of styles and appropriate manner at various levels used in your work based problems. [P2.2]] 2.3 Identify effective time management strategies used in your work based problems [P2.3, M3]  To achieve M3, you must demonstrate a coherent, logical development of principles/concepts for the intended audience in identifying effective time management strategies used in your work based problems. Task 3: LO3 Understand the dynamics of working with others What you must do: (Individual presentation) The discussion surrounding your presentation revolves around a team base issue at your respective workplace. You will solve the team based issue for your guided Power Point presentation. You should address AC's [3.1; 3.2; 3.3] 3.1 Explain the roles people play in a team and how they can work together to achieve shared goals. [P3.1] 3.2 Analyse team dynamics at your health & social care work place. [P3.2, M2] 3.3 Based on your analysis of teams in tasks 3.1 & 3.2; suggest alternative ways to complete a task as team and achieve the goals in Health and Social Care sector. [P3.3] Presentation Guidelines: TASK 3 will be a 10 minute Individual Presentation You will apply your chosen method to solving the quality problem in your work place. The presentation lasts 10 minutes only. The presentation dates will be over a range of 2 class days, therefore it's important that you keep within your 10 minutes time limit. 1. You must present your work as a PPT only. Failure to do so means you will fail the presentation. 2. You should reference your work using a range of sources. 3. Submit one copy (6 SLIDES PER PAGE) of the print out of your slides to your tutor.  To achieve M2, you must apply relevant theories and techniques to your analysis in relation to team dynamics in your health and social care workplace. Task 4: LO4 Be able to develop strategies for problem solving (1000 recommended maximum word report) What you must do: Write a report 4.1 Evaluate appropriate tools and methods for developing solutions to one work-based problem in your work environment in health and social care sector. [P4.1,] 4.2 develop an appropriate strategy for resolving the problem in task 4.1 [P4.2, D3] 4.3 Critically evaluate the potential impacts of implementing the chosen strategy in health and social care sector. [P4.3, D2]Department of Health & Social Care Page 5 of 7  To achieve D2, you will have critically evaluated and independently planned, managed, organised and reflected on the potential impacts of implementing a chosen strategy on the business of health and social care.  To achieve D3, you will have independently developed, examined using a range of innovative ways/ideas to develop appropriate strategies for resolving the complex problem in task 4.1 using a range of ideas and options. Relevant Information To gain a Pass in a BTEC HND Unit, you must meet ALL the Pass criteria; to gain a Merit, you must meet ALL the Merit and Pass criteria; and to gain a Distinction, you must meet ALL the Distinction, Merit and Pass criteria 1. Outcome of the Unit On successful completion of This unit a learner will: Assessment criteria for pass: To achieve each outcome a learner must demonstrate; Questions reflecting the Learning Outcome LO1 Be able to determine own responsibilities and performance 1.1 develop a set of own responsibilities and performance objectives 1.2 evaluate own effectiveness against defined objectives 1.3 make recommendations for improvement 1.4 review how motivational techniques can be used to improve quality of performance TASK 1 LO2 Be able to develop Interpersonal and Transferable skills 2.1 develop solutions to work-based problems 2.2 communicate in a variety of styles and appropriate manner at various levels 2.3 identify effective time-management strategies  TASK 2  LO3 Understand the dynamics of working with others 3.1 explain the roles people play in a team and how they can work together to achieve shared goals 3.2 analyse team dynamics 3.3 suggest alternative ways to complete tasks and achieve team goals  TASK 3  LO4 Be able to develop strategies for problem solving 4.1 evaluate tools and methods for developing solutions to problems 4.2 develop an appropriate strategy for resolving a particular problem 4.3 evaluate the potential impact on the business of implementing the strategy  TASK 4 Department of Health & Social Care Page 6 of 7 2. Grading Criteria for Merit and Distinction of this coursework Merit (M1, M2, M3) Distinction (D1, D2, D3) Descriptors Indicative characteristics Descriptors Indicative characteristics M1 Identify and apply strategies to find appropriate solution Pass requirements achieved  effective judgement have been made  complex problems with more than one variable have been explored  an effective approach to study and research has been applied D1 Use critical reflection to evaluate own work and justify valid conclusions Pass and Merit requirements achieved  Conclusions have been arrived at through synthesis of ideas and have been justified  Realistic improvements have been proposed against defined characteristics for success M2 Select/design and apply appropriate methods/techniques  Relevant theories and techniques have been applied  A range of methods and techniques have been applied D2 Take responsibility for managing and organising activities  Autonomy/independence has been demonstrated  Substantial activities, projects or investigations have been planned, managed and organised M3 Present and communicate appropriate findings  The appropriate structure and approach has been used  Coherent, logical development of principles/concepts for the intended audience D3 Demonstrate convergent/lateral/c reative thinking  Ideas have been generated and decisions taken  Problems have been solved  Innovation and creative thought have been applied 3. Preparation guidelines of the Coursework Document a. All coursework must be word-processed. b. Document margins must not be more than 2.54 cm (1 inch) or less than 1.9cm (3/4 inch). c. Font size must be within the range of 10 point to 14 point including the headings and body text (preferred font size is 11). d. Standard and commonly used typeface such as Arial should be used. e. All figures, graphs and tables must be numbered. f. Material taken from external sources must be properly refereed and cited within the text using Harvard standard g. Do not use Wikipedia as a reference. h. Word limit must be strictly followed. 4. Plagiarisms and Collusion Any act of plagiarism or collusion will be seriously dealt with according to the College regulations. In this context the definition and scope of plagiarism and collusion are presented below: Plagiarism is presenting somebody else's work as your own. It includes copying information directly from the Web or books without referencing the material; submitting joint coursework as an individual effort. Collusion is copying another student's coursework; stealing coursework from another student and submitting it as your own work. Suspected plagiarism or collusion will be investigated and if found to have occurred will be dealt with according to the college procedure. (For details on Plagiarism & Collusion please see the student hand book)Department of Health & Social Care Page 7 of 7 5. Submission a. Initial submission of coursework to the tutors is compulsory in each unit of the course. b. Student must check their assignments on ICON VLE with plagiarism software Turnitin to make sure the similarity index for their assignment stays within the College approved level. A student can check the similarity index of their assignment three times in the Draft Assignment submission point located in the home page of the ICON VLE. c. All Final coursework must be submitted to the Final submission point into the unit (not to the Tutor). A student would be allowed to submit only once and that is the final submission. d. Any computer files generated such as program code (software), graphic files that form part of the coursework must be submitted as an attachment to the assignment with all documentation. e. Any portfolio for a unit must be submitted as a hardcopy to examination office. f. The student must attach a tutor's comment in between the cover page and the answer in the case of Resubmission. 6. Good practice a. Make backup of your work in different media (hard disk, memory stick etc.) to avoid distress for loss or damage of your original copy. 7. Extension and Late Submission a. If you need an extension for a valid reason, you must request one using an Exceptional Extenuating Circumstances (EEC) form available from the College examination office and ICON VLE. Please note that the lecturers do not have the authority to extend the coursework deadlines and therefore do not ask them to award a coursework extension. The completed form must be accompanied by evidence such as a medical certificate in the event of you being sick. b. Late submission will be accepted and marked according to the college procedure. It is noted that late submission may not be graded for Merit and Distinction. c. All Late coursework must be submitted to the late submission point into the unit (not to the Tutor). A student would be allowed to submit only once and that is the final submission. 8. Submission deadlines Online to the ICON VLE only Formative feedback Week 11 Presentation Week 11, 12 Final Submission 09 -14 January 2016 Late submission 16- 21 2016 Submit to: Glossary: Analyse: Break an issue or topic into smaller parts by looking in depth at each part. Support each part with arguments and evidence for and against (Pros and cons). Critically Evaluate/Analyse: When you critically evaluate you look at the arguments for and against an issue. You look at the strengths and weaknesses of the arguments. This could be from an article you read in a journal or from a text book. Discuss: When you discuss you look at both sides of a discussion. You look at both sides of the arguments. Then you look at the reason why it is important (for) then you look at the reason why it is important (against). Explain: When you explain you must say why it is important or not important. Evaluate: When you evaluate you look at the arguments for and against an issue. Identify: When you identify you look at the most important points.