Subject Outline and Assessment Overview Subject Code: GB560 Subject Name: Designing, Implementing and Improving Processes Pre-requisite: Nil Co-requisite: Nil Subject Coordinator: Dr. Jacinta Ryan . Subject Description In this subject students are presented with the theories and develop the skills required to understand, initiate, establish and manage business processes. The focus is on the impact of those activities in the organisation that cut across function and organisational boundaries, with a concentration on performance and impact. Students will apply process management, project management, and change management tools and techniques to create processes and implement continuous improvement. Students will also develop the skills and knowledge to translate business strategies into information technology solutions based on process improvement. Subject Learning Outcomes LO1: Describe the impact of business processes on organisational performance LO2: Apply project management methods to enable business process change LO3: Prepare and evaluate a process-based change management plan LO4: Construct a business improvement plan that incorporates process change execution LO5: Relate how business processes knowledge and skills can be practically applied in the workplace Assessment Overview Assessment Title Learning Outcome Weighting Submission details Assessment 1: Individual participation in the posted Discussion Forum. LO 1 & 2 20% Submission downloaded using the discussion forum link found in the relevant weekly section. Due by 1155pm (2355) of the Sunday of each week from Week 1 to Week 6. Assessment 2: Individual Project (Part 1) LO 1, 2 & 3 30% Electronically via Turnitin Due by the Sunday of Week 7 at 1155pm (2355) Assessment 3: Individual Project (Part 2) LO 1, 2, 3 & 4 30% Electronically via Turnitin Due by the Sunday of Week 10 at 1155pm (2355) Assessment 4: Individual Critical Reflection LO 1, 2, 3, 4 & 5 20% Electronically via Turnitin Due by the Sunday of Week 12 at 1155pm (2355) Prescribed Textbook Title & Date: Business Process Change: A Business Process Management Guide for Managers and Process Professionals, 3rd Edition, 2014 Author: Paul Harmon Publisher: Elsevier Additional Texts: Fundamentals of Business Process Management, 2013 Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo Reijers. Springer, London ISBN-10: 3642331424 : ISBN-13: 978-3642331428 Business Process Management: Concepts, Languages, Architectures. 2nd Edition 2012 Mathias Weske Springer, London ISBN-13: 978-3642286155 : ISBN-10: 3642286151 Weekly Plan Week # Topic Week 1 Business Process Change: Linking to Strategy, Value Chains and Competitive Advantage Week 2 Organisational Design and Business Architecture Week 3 Process Measurement and Management Week 4 Understanding, Scoping and Modeling Business Processes Week 5 Analysing Human Performance and Decision Management. When can automation be the answer? Week 6 Re-thinking Management Processes Week 7 Process Quality, Governance, and Metrics Frameworks – Evaluating Lean, the Process Maturity Model (BPMM), Six Sigma and the Balanced Scorecard Week 8 Process Redesign Methodology Week 9 Process Analysis and Design Software Week 10 Business Process Management Suites Week 11 Enterprise Resource Planning Week 12 Business Process Management: What next?