Assignment title: Information
CHCCSL502A Assessment 3 V2.0
CHCCSL502A | Apply specialist interpersonal and counselling interview skills Page 1 of 3
Assessment 3: Practice Session and
Evaluation
Student Instructions
This assessment has been designed to allow you to demonstrate your skills in applying
specialist interpersonal and counselling skills while conducting a client counselling session.
The second part of this assessment has been designed to allow you to demonstrate your
ability to self-identify interpersonal and counselling techniques that you have used
throughout the counselling process.
Part A
You will need to record a counselling practice session to upload onto my.evocca. The
Counselling Room in your college may be booked for this session.
Distance students can record the session on their iPad or laptop and upload it to
my.evocca.
If you wish your tutor to observe you delivering this session, please ensure you inform
him/her before booking to ensure they are available.
The session should go for no more than 20 mins. You will need a volunteer for this exercise
and they will need to read the following paragraph and discuss it with you.
'I've just been told that I have to have an operation – I've never had one before and I
just don't know what to expect – the doctor says it is essential to have it right away, but I
want to get things a big organised at home first – maybe I just want time to think about it
– it has been a bit of a shock. He says I must be prepared to be in hospital a long while
– I wonder what he means – I can't sleep for wondering.' I have an appointment at the
hospital tomorrow to book in for the treatment but I don't think I am going to go.
I have been like this for ages and I am sure I can get better without an operation.
Maybe I should go to another doctor and he could give me pills.CHCCSL502A Assessment 3 V2.0
CHCCSL502A | Apply specialist interpersonal and counselling interview skills Page 2 of 3
It is highly recommended that you practise the session several times with your volunteer
before submitting you final session for assessment.
The following factors should be taken into consideration:
1. The environment – conduct this interview somewhere quiet where you will not be
disturbed
2. Introduction – settling the client, ensuring they are comfortable
3. Addressing any cultural issues
4. Aim or goal of the interview.
Part B
Following the recording, you are to review the recording and write a 500-700 word essay
outlining the following:
Introduction – building rapport
Examples of confrontation skills, focusing skills and influencing skills
Examples of active listening, reflecting back content/feeling and summarising
Please note any open, closed, probing and compound questions.
Explore the observations made of the client's non-verbal and verbal
communications. Address any inconsistencies.
Address any barriers to communication and strategies you could implement to
reduce or eliminate them in future sessions.
Address any cultural issues you experienced and strategies you used to overcome
them/or could have used.
Describe the counselling environments, its strengths and its weaknesses.
Included verbatim examples of what you as the counsellor could have said where
critical elements are missing. For example, give a verbatim example of a reflection of
feeling, where one would have been appropriate.
Lastly, address any areas that you could improve on in future sessions.
You may use the student self-checklist provided below to ensure you have covered all
areas required in your essay.CHCCSL502A Assessment 3 V2.0
CHCCSL502A | Apply specialist interpersonal and counselling interview skills Page 3 of 3
Student Self Checklist for essay – Assessment 3B
Critical Elements– these
must be include in the
session and addressed in
the essay
Yes – I have addressed it No – I need to go back
and address it
Introduction – rapport
building
Active Listening Skills
Focusing Skills
Influencing Skills
Confrontation Skills
Reflecting Back Feeling
Summarising
Open, Closed, Probing and
Compound Questions
Observation of the client
Communication barriers
Cultural barriers
Submission Instructions
Please proofread your work and include CHCCSL502A - A3 - Your Name in the document
header. Make a copy of your assessment. Submit your completed assessments from Part
A and Part B to your tutor for marking via my.evocca using the following file name:
CHCCSL502A-A3 Your Name