VCIS5200 S3 2016 Professional Skills for Systems Analysis Assignment 1 Instructions Assignment Presentation: Your assignment should have a professional look and feel; put your name, student number, course and semester only on the cover sheet. The rest of the assignment should look like a professional Systems Analyst's report. Word Length: There is no word limit in this assignment, brevity and clarity is more important than volume of words. As noted above you should pay particular attention to use of headings, subheadings, fonts and other ways of improving readability, Professional Skills for Systems Analysis is all about clarity of communication. ASSIGNMENT 1 STRUCTURE • Cover Sheet In this assignment cover page usually includes course code and name, semester, assignment title, student name, and student ID. • Abstract Abstract is one of the important parts of reports, research papers, and academic assignments. The abstract is often the last item that you write, but the first thing people read when they want to have a quick overview of the whole paper. I suggest you leave writing the abstract to the end, because you will have a clearer picture of all of your work. A good abstract should has one well-developed paragraph that is coherent and concise, and is able to stand alone as a unit of information covers all the essential academic elements of the full length paper, namely the background, purpose, focus, methods, results and conclusions contains no information not included in the paper. • Table of Contents The table of contents usually includes the titles of the first-level headers, and often includes second-level or section titles (A-heads), and occasionally even third-level titles (subsections or B-heads). • Introduction In this assignment introduction usually includes the following: 1- Case study background 2- What is the report about? • Fact-Finding Develop a fact-finding plan including the following: 1- Interviews 2- Documentation review 3- Observation 4- Questionnaires 5- Sampling 6- Research Student need to explain how they will use these methods to obtain data. Also, which method you will using first and why (you need to write your justification). • Organisation Chart Review the organizational model that mentioned in the case study. Then, list the individuals you would like to interview. Prepare a list of objectives for each of the interviews you will conduct. For example: 1- IT Manager Student need to write a list of objectives, which explain his/her choice. 2- Director of Sales Student need to write a list of objectives, which explain his/her choice. etc. • Interview Questions Student need to prepare a list of specific questions for each individual you will interview. For example: 1- IT Manager Followed by a list of specific questions. 2- Director of Sales Followed by a list of specific questions. etc. • Questionnaire Student need to design a questionnaire that will go to a sample of Kahuna Cleaning Supply customers to find out if they were satisfied with the sales and ordering process. Your questionnaire should follow the suggestions in this chapter. Also, decide what sampling method you will use and explain the reason for your choice • Reference List Formatting Your Reference List. All documents cited in your assignment must be listed in a single alphabetical list at the end of the assignment. Good Luck