Knowledge Management (COMP 0364.1)-Fall-16-CW2 (Assmnt)-QP In-Semester Examination Fall 2016 Individual Assignment Module: Knowledge Management (COMP 0364.1) Max. Marks: 100 Date of Submission: 13th Week (7th January 2017) Duration: 7 Weeks Instructions to student: 1. You can make use of the library resources to find information. 2. Internet resources can also be used to search for information. 3. Proper references and citations should be provided. 4. Marks will be awarded for originality of analysis. Purpose: The objective is to enable the student to understand what KM systems are, and the organizational impacts that those systems h a v e . Furthermore, factors influencing the success of KM solutions have to be understood, including how these systems should be aligned to the organization's business strategy. Outcomes: 1. Compare and contrast strategies for the capture, organization, dissemination and application of knowledge within an organization. 2. Carry out an organizational KM audit. Tasks: By now, you would be aware about the importance of Knowledge Management and how organizations can benefit with well-developed KM systems. You have also seen that it is not very easy to implement Knowledge Management System as it depends on three major factors of people, process and technology and that knowledge for an organization can be acquired fromKnowledge Management (COMP 0364.1)-Fall-16-CW2 (Assmnt)-QP various sources both internal and external. Equipped with this knowledge you are required to complete this assignment which contributes towards 50% of your coursework [In-semester] marks. Choose any one of the following, considering that you have suitable access to the process of Working, data and functions without breaching any confidentiality.  The organization or part of the organization (department/division) at your current place of work.  The organization or part of the organization (department/division) at a previous workplace of yours.  The organization or part of the organization (department/division) where you are not working and have not worked previously, but to which you have suitable access for this assessment. For example (you could consider departments/units at MEC like Student Success Centre, Marketing Department, Student Support Services, Library etc. but with prior discussion with your faculty). You can meet the desired personnel to gather information with a scheduled appointment. Each individual student should have a different situation picked and worked on. Given so many different options, there should be very little chance of duplication. You are expected to do the following: Pre-Task- Submit a work proposal by the end of Week 9, which should include a small overview on KM and should talk about the organisation case and/or department selected for the research. This work proposal should also contain the data gathering method(s) that you would use to collect information. This should be submitted as an MS-Word document by the end of week 9 through the Moodle option provided to you. (10 marks) Pre-Task 1: Understand the profile of the organization (business case). Focus on the department identified and its role in the organization and explore the following: Task – 1: (25 Marks) What knowledge is captured and how is it captured?Knowledge Management (COMP 0364.1)-Fall-16-CW2 (Assmnt)-QP What methods are used to elicit knowledge from experts? What is the knowledge found in people and artifacts? What tools, technologies and methods are used to store knowledge? Where is the knowledge applied/used and how is it shared/disseminated? Task 2: Perform a SWOT for the above chosen function/department. Carry out a knowledge audit for the above chosen organization/department/function. Present the audit outcome in a tabular format with appropriate details containing both the present and the future state and with appropriate recommendations. (30 marks) Task 3 Carefully read the provided research paper "Information Technologies for Knowledge Management: Their Usage and Effectiveness" and answer the following: Debate upon the use of IT in the chosen organization is useful for the transmission of explicit knowledge and information. (25 marks) Task 4: Documentation and referencing (10 marks) Additional Instructions:  Report: Prepare a report document containing the answers to the above tasks. It should additionally show details on the profile of the organization/department/function chosen and the elicitation methods you used to gather information on the organization / department / function and should show adequate literature review.  Presentation: The presentation should comprise of 6 - 8 slides and containing the main points of the analysis of the two tasks. You would also be evaluated on your knowledge of the task analysis and on being able to justify your line of thought towards the same within the context of Knowledge Management in a viva. Students absent for the case presentation and viva will be marked zero for the whole assessment.Knowledge Management (COMP 0364.1)-Fall-16-CW2 (Assmnt)-QP  You are required to submit the assignment through Moodle by 13th Week. The presentation dates will be confirmed in the classroom.  Additionally you can meet instructors to clarify your doubts and discuss the case chosen by 10th Session so as to get a clarity that you are in the right direction.  Evaluation Criteria: You would be evaluated on the following:  Correct information analysis and presentation  Literature review done in the report  Originality of answer, i.e. writing it in your own words with some amount of referenced material. (Follow the CU Harvard referencing style)  Adequate referencing and citation provided  Examples provided where necessary  Viva will be conducted after the presentation and the evaluation will be based on the three tasks (task 1 & 2 & 3) done and the marks reflected as part of analysis done. GUIDELINES  The words limit for the essay is 2000 (approximately). For each task, students are expected to write approximately 650 words.  The document should be well presented and neatly done.  Assignment should be computer typed using Calibri 12 font and the soft copy should be submitted through Moodle, duly checked by TurnItIn to check the similarity of work. Please note the time mentioned above and also go through the Middle East College plagiarism policy given below.  The report must have a Title Page, table of contents (optional), reference/ bibliography and page number. Every page must have header & footer.  Heading should be with Font Size 14, Bold, and Underline.  Each student has to do the assignment individually.  Full referencing of material and sources cited that incorporate the CU Harvard Referencing System. Students are asked to provide at least 12 academic references.Knowledge Management (COMP 0364.1)-Fall-16-CW2 (Assmnt)-QP  You are welcome to discuss about the assignment with the lecturer in his/her office hours. PLAGIARISM POLICY DO NOT DIRECTLY COPY/PASTE FROM INTERNET/BOOKS! DO NOT COPY FROM ONE ANOTHER! PRODUCE YOUR OWN ASSIGNMENT SOLUTION REPORT. The work submitted must be your own and must not be based on inputs from others. Your assignments shall be submitted to electronic databases to identify plagiarism. If assignment is found to be plagiarised, action will be initiated. Please refer to MEC policy on plagiarism the Student Handbook for more details: As per MEC policy, any form of violation of academic integrity will invite severe penalty. Plagiarized documents, in part or in whole, submitted by the students will be subject to this policy. A. First offence of plagiarism a. A student will be allowed to re-submit the assignment once, within a maximum period of one week. However, a penalty of deduction of 25% of the marks obtained for the resubmitted work will be imposed. b. Mark deduction: When the work is resubmitted, the marking will be undertaken according to the marking criteria. In compliance with this policy, the 25% deduction is then made on the marks obtained. For example, in an assessment that carries a maximum of 50 marks, suppose a student were to obtain 30 marks for the resubmitted work, the final marks for that assessment will be 22.5 (after deducting 25% of the marks actually obtained for the resubmitted work). c. Period of resubmission: The student will have to resubmit the work one week from the date he or she is advised to resubmit. For example, if the formal advice to resubmit was communicated to the student on a Sunday (latest by 5 pm), the student will have to resubmit the work latest by next Sunday 5 pm. d. If the re-submitted work is also detected to be plagiarized, then the work will be awarded a zero. e. Resubmission of the work beyond the maximum period of one week will not be accepted and the work will be awarded a zero.Knowledge Management (COMP 0364.1)-Fall-16-CW2 (Assmnt)-QP B. Any further offence of plagiarism a. If any student is again caught in an act of plagiarism during his/her course of study (either in the same module, same semester or in any other semester), the student will directly be awarded zero for the work in which plagiarism is detected. In such cases, the student will not be allowed to re-submit the work. C. Guidelines a. Type 1: In case plagiarism is detected in any component or part submission (submitted at different times) of one assessment (assignment), the deduction in marks will be applicable for the whole assessment (assignment), even if only the component or part submission alone needs to be resubmitted. b. Type 2: In case plagiarism is detected in a group assessment, all students of the group will be considered as having committed an act of plagiarism irrespective of whether plagiarism is on account of the act of all or a few or only one member. The policy will then be applied to all students. c. Type 3: Combination of Type 1 and Type 2: In case plagiarism is detected in any component or part submission (submitted at different times) of a group assessment (assignment), the deduction in marks will be applicable for the whole assessment (assignment), even if only the component or part submission alone needs to be resubmitted. All students of the group would be considered as having committed an act of plagiarism irrespective of whether plagiarism is on account of the act of all or a few or only one member. The policy will then be applied to all the students of the group. d. Type 4: Variation of Type 1 and Type 2: In cases where the assessment consists of components or part submissions that could be a group assessment component (e.g. group assignment) and an individual assessment component (e.g. individual reflection), the following will be applicable: 1. If plagiarism is detected in the group assessment component, all students of the group will be considered as having committed an act of plagiarism, irrespective of whether plagiarism is on account of the act of all or a few or only one member. The policy willKnowledge Management (COMP 0364.1)-Fall-16-CW2 (Assmnt)-QP then be applied to all students of the group. In such cases the group assessment component will be resubmitted as per the policy. 2. If plagiarism is detected in the individual assessment component, the individual assessment component will be resubmitted as per the policy. The policy will then be applied to that student alone. 3. In both cases (a) and/or (b), the deduction in marks will be applicable for the whole assessment (assignment). D. Amount of similar material a. The total amount of similar material in any form of student work from all sources put together should not exceed 30% (including direct quotations). b. The total amount of quoted material (direct quotations) in any form of student work from all sources put together should not exceed 10%. c. The total amount of similar material in any form of student work from a single source should not exceed 7 percent. However, cases having a similarity of less than 7 percent in such cases may still be investigated by the faculty depending on the seriousness of the case. d. If faculty member find enough merit in the case of a student work with a similarity (with a single source) of more than 7 percent as not a case of plagiarism, the faculty member should provide detailed comments/remarks to justify the case. LATE SUBMISSION POLICY Students must reach their respective teachers to know specific details on submission and late submission of assignments. For late submissions a penalty of 5 per cent of the mark achieved for that assessment will be deducted for each working day. Assessment documents submitted beyond a period of one week after the last date of submission will not be accepted and will be marked as zero for that assessment. FEEDBACK TO STUDENTSKnowledge Management (COMP 0364.1)-Fall-16-CW2 (Assmnt)-QP Feedback, on assessments (assignment & case studies), will be provided to the students (through Moodle/emails/oral) within two weeks, after the submission date. RULES & REGULATION If two assignments/essays are similar in all aspects then marks will be deducted from both the assignments. Your source of information should be mentioned in the reference page clearly. (For example: If it's from book, you have to mention the full details of the book with title, author name, and edition and publishers name. or if it is from internet you have to mention the correct complete URL) Note: If you have any questions, please ask (during class timings or office hours).Knowledge Management (COMP 0364.1)-Fall-16-CW2 (Assmnt)-QP MODULE NAME: Knowledge Management (COMP 0364.1) Evaluation Grid Sheet – Assignment + Presentation (Max Marks = 100) Deliverables 0-2 3 – 7 8-10 Mark Documentation Incomplete Has a basic introduction to answers to questions with referenced answers Excellent document with all aspects considered and answered in own words with complete references Analysis Task 1 0 - 10 11 - 19 20 - 25 Mark Not understood the requirement minimum analysis Has made some effort in understanding the situation chosen and analyze done in terms of kcaptured, stored, shared and used and is reasonably able to summarize Good effort in understanding the requirement, shows hard work put in and provides a sound analysis of the task Task 2 0 - 12 13 - 22 23 - 30 Mark Loosely presented document with little focus on the requirements of a kaudit Fairly representing the k-audit aspects for the organization considered like knowledge assets, location and usage Well-presented document entailing strong aspects of a K-audit like knowledge assets, location and usage with recommendation Task 3 0 - 10 11 - 19 20 - 25 Mark Poor / incomplete analysis Partial understanding of the concepts, needs some improvement. Excellent understanding of the concepts, demonstrated all the concepts perfectly. Work Proposal 0 1-10 Not submitted  Understanding of deliverables – a detail description of deliverables  General overview of proposed plan - initial understanding of solution to all tasks  Credible resources identified  Organisation selection Total Marks Penalty Examiner sign: Student Name: Id:_ Remarks: