To meet LO 1 To meet LO 2 To meet LO 3 To meet LO 4 Learning Outcome (LO) Assessment Criteria In this assessment you will have the opportunity to present evidence that shows you are able to: LO1 – TASK 1 Understand the difference between personnel management and human resource management 1.1 M1 Distinguish between personnel management and human resource management 1.2 M3 Assess the functions of human resource management of Enterprise Rent-A-Car (For instance, how do these functions can contribute to fulfilling organisational purposes such goals/objectives). 1.3 Evaluate the roles and responsibilities of line managers in the HR department of Enterprise Rent-A-Car 1.4 D1 Analyse the impact of the UK legal and regulatory framework on human resource management LO2 – TASK 2 Understand how to recruit employees 2.1 Analyse the reasons for Human Resources Planning for Enterprise Rent-A-Car 2.2 D2 Outline the stages involved in planning its HR requirements 2.3 M3 Compare the recruitment and selection process of for Enterprise Rent-A-Car with another company of your choice 2.4 D1 Evaluate the effectiveness of the recruitment and selection techniques of the two companies discussed above LO3 – TASK 3 Understand how to reward employees in order to motivate and retain them 3.1 Assess the link between motivational theory and reward at Enterprise Rent-A-Car 3.2 Evaluate the process of job evaluation and other factors determining pay 3.3 D3 Assess the effectiveness of reward systems in two different work contexts 3.4 D3 Examine methods that are being used by businesses to monitor employee performance LO4 – TASK 4 Know the mechanisms for the cessation of employment 4.1 Identify the reasons for cessation of employment with Enterprise Rent-A-Car 4.2 D2 Describe the employment exit procedures of two different organisations including Enterprise Rent-A-Car 4.3 M1 Consider the impacts of the UAE regulatory framework on employment cessation arrangements In addition of PASS criteria, this assignment gives you the opportunity to submit evidence in order to achieve the following MERIT and DISTINCTION grades Grade Descriptor Indicative characteristic/s Contextualisation M1 Identify and apply strategies to find appropriate solutions An effective approach to study and research has been applied To achieve M1 you must demonstrate that you have an effective approaches to study and research has been applied in understanding the different between personnel management and human resources management in Enterprise Rent-A-Car with example and relevant citations(LO1.1) To achieve M1 you have to shown effective judgements have been made in consider the impacts of the UAE regulatory framework on and knowing the mechanisms for the cessation of employment with relevant citations (LO 4.3) M2 Select/design and apply appropriate methods/techniques A range of sources of information has been used To achieve M2 you must select appropriate resource materials for the assignment with the use of the internet, journals, publications and text. The bibliography must be presented in Harvard Referencing format. (ALL 4 TASK) M3 Present and communicate appropriate findings The appropriate structure and approach has been used To Achieve M3 you must assess the functions of human resource management of Enterprise Rent-A-Car (For instance, how do these functions can contribute to fulfilling organisational purposes such goals/objectives) with example and relevant citations (LO1.2) To achieve M3 you must Compare the recruitment and selection process of for Enterprise RentA-Car with another company of your choice in business with example and relevant citations(LO 2.3) D1 Use critical reflection to evaluate own work and justify valid conclusions Conclusion arrived at through synthesis of ideas & justified To achieve D1 you must critically analyse the impact of the UK legal and regulatory framework on human resource management with supporting evidence from the case study/own experience and drawing a justified conclusion.(LO 1.4) To achieve D1 you must evaluate the effectiveness of the recruitment and selection techniques of the two companies discussed above with supporting evidence from the case study/own experience and drawing a justified conclusion (LO 2.4) D2 Take responsibility for managing and organising activities The importance of interdependence recognised and achieved To achieve D2 you must outline the stages involved in planning its HR requirements. You analysis should be backed by appropriate research(LO 2.2) To achieve D2 you must critically describe the employment exit procedures of two different organisations including Enterprise Rent-A-Car (LO 4.2) D3 Demonstrate convergent/lateral/ creative thinking Innovation/Creative thought have been applied To achieve D3 you must demonstrated creative and innovative thinking on ways to assess the effectiveness of reward systems in two different work contexts (LO 3.3) To achieve D3 you must critically examine methods that are being used by businesses to monitor employee performance with justification(3.4) Assignment brief Assignment title Human Resource Management – Rent-A-Car Purpose of this assignment This unit provides an introduction to the concepts and practices of human resource management and focuses on the management of recruitment, retention and employment cessation. By caring out this assignment learners will be equipped with the knowledge and understanding needed to provide information about recruiting and retaining staff of the right caliber contributes to the achievement of organisational purposes. Staff must make a valued contribution to the work of the organisation. Eventually they will leave, more often than not because they find alternative employment or retire. Occasionally, however, employment has to be terminated. This unit considers how human resource management deals with these aspects of working. However, the focus of human resource management has moved beyond personnel management towards a more proactive approach that, in addition to the traditional roles associated with staff management, also considers how to get the best people and the best out of people so that they work in roles and ways that are closely aligned to organisational objectives. This often leads to the assertion by many senior managers that "Our employees are our most valuable resource‟. Human resource management takes place against a background of organisational needs, policies and procedures that are themselves shaped by legal and regulatory requirements. The unit therefore gives consideration to the UAE and UK legislation that has, for example, seen the introduction of a range of anti-discriminatory legislation, the significance of which can be seen regularly in high profile and often very expensive court cases. Organisations with effective human resource management policies, processes and practices will have committed skilled employees who contribute effectively to the organisation. In competitive business contexts this is a significant contribution to maintaining a competitive advantage. Scenario You are one of the human resources managers for Rent-A-Car, a leading UAE provider of specialist rent a car services. You have been invited to present a report to the Directors of the company, focuses on the management of recruitment, retention and employment cessation as part of practices of human resource management in the United Kingdom and UAE. Enterprise Rent-A-Car (Enterprise) was founded by Majid Al Nuan in 1995 in the basement of a car dealership in Dubai in the UAE. The business began with only seven cars. Today, Enterprise is the largest car rental business in UAE with more than 200 offices in UAE and more than 900 all over Gulf. In 2007, Enterprise had 3000 rental cars in use, employing over 1000 people with an annual turnover of over AED 4.5 billion. There are four operating units: Enterprise Rent-A-Car, Enterprise Fleet Management, Enterprise Car Sales and Enterprise Rent-A-Truck. Whilst customers within each of these markets need different products, all customers, whether business or private, need a speedy, convenient and reliable service. The car rental market is increasingly competitive. Enterprise continues to expand its range of services to meet customers' needs. In addition to business rentals at airport and city locations, it also provides replacement cars for accident repairs, courtesy cars for garages and short-term holiday rentals for breaks or special occasions. Enterprise also offers a collection service to take customers to their hire cars. Maintaining high levels of customer satisfaction is a key driver of growth for Enterprise. Enterprise emphasises delivering first-class customer service, regularly winning awards for its efforts in this area. Its small, local office structure and entrepreneurial team working means its employees are able to make decisions independently to achieve their goals. This case study explores how Enterprise ensures it has the right people and skills to achieve its business aims and objectives. Your report should cover and incorporate all the task and learning outcomes below (4,000 words) You should refer to the assessment criteria and the relevant unit content, when preparing your evidence of assessment. You can access case study on "Enterprise Rent-A-car" company at: http://businesscasestudies.co.uk/enterprise-rent-a-car/recruitment-and-selection-at-enterprise-rent-acar/conclusion.html#ixzz3I2yi0nc9 Learning outcome 1(1.1,1.2,1.3,1.4)- PASS CRITERIA 1.1 Distinguish between personnel management and human resource management. 1.2 Assess the functions of human resource management of Rent-A-Car (For instance, how do these functions can contribute to fulfilling organisational purposes such goals/objectives) 1.3 Evaluate the roles and responsibilities of line managers in the HR department of Enterprise RentA-Car 1.4 Analyse the impact of the UK and UAE legal and regulatory framework on human resource management. Learning outcome 2(LO 2.1, 2.2, 2.3, 2.4)- PASS CRITERIA 2.1 Analyse the reasons for Human Resources Planning for Rent-A-Car. 2.2 Outline the stages involved in planning its HR requirements. 2.3 Compare the recruitment and selection process of for Rent-A-Car with another company of your choice 2.4 Evaluate the effectiveness of the recruitment and selection techniques of the two companies discussed above Learning outcome 3(LO 3.1, 3.2, 3.3, 3.4)- PASS CRITERIA 3.1 Assess the link between motivational theory and reward at Rent-A-Car. 3.2 Evaluate the process of job evaluation and other factors determining pay. 3.3 Assess the effectiveness of reward systems in two different work contexts 3.4 Examine methods that are being used by businesses to monitor employee performance Learning outcome 4 (LO 4.1, 4.2, 4.3)- PASS CRITERIA 4.1 Identify the reasons for cessation of employment with Rent-A-Car. 4.2 Describe the employment exit procedures of two different organisations including Rent-A-Car 4.3 Consider the impacts of the UAE or UK regulatory framework on employment cessation arrangements