Assignment title: Information


Select two Australian (or any) organisations for this assessment and a topic. (i) Provide the organisations' backgrounds. TASK 2: Analysis of two total quality management systems (ii) Compare two total quality management systems of organisations, their strategies and tools, with a discussion of how each impact on organisations' (SMEs) strategic planning, leadership and customer service. The word limit for the report is 1200 words.Report structure 1. Abstract / Executive summary 2. Introduction / Background 3. Literature review 4.0Research methodology 4.1 Data collection 4.2 Data analysis