Student Name: Student ID: Group: Date: Type of Assessment This summative assessment will enable your Assessor to make a judgement of competency based on the submission of your completed assignments against the requirements of this unit of competency. Assessor Instructions The Assessment Benchmark developed for each unit of competency is the evidence criteria used to judge the quality of performance (i.e. the assessment decision-making rules). Assessors must use these benchmarks to make judgement on whether competency has been achieved and to determine if the participant has performed to the standard expected to meet unit requirement and learning outcomes. Competency results for each unit are recorded in the Record of Assessment Form. Reasonable Adjustment Careers Australia will allow flexibility in relation to the way in which each unit is delivered and assessed based on the student's requirement. The following are the reasonable adjustments for this unit: Reasonable Adjustment for this unit College Based On Line Delivery assistance of a Learning Support Teacher for LLN issues Yes Yes modifications to physical environment, eg wheelchair access Yes Not available changes to course design, eg instead of written assessment task – change to verbal questioning & assessor to write the answers Yes Not available Assessment Coding Assessment of this program of study is based on competency based principles. S = Satisfactory NS = Not Satisfactory Students who fail to perform satisfactorily for the assessment in the prescribed date may be assessed as 'not satisfactory'. You are required to be assessed as 'Satisfactory' on completion of Assessments assigned by your assessor for this unit of competency. Re-assessment Any re-assessment is conducted as soon as practicable after you have been informed of the requirement to be re-assessed and have been given the opportunity to be re-trained and assimilate the training. You are re-assessed in only the areas assessed NS. It is at the assessor/s discretion to re-assess the entire assessment should it be demonstrated an overall understanding of this unit has not been achieved. Students that are assessed "satisfactory" after re-assessment of areas deemed NS will achieve competency for this assignment. I acknowledge the assessment process has been explained and agree to undertake assessment. I am aware of Careers Australia's appeals process, should the need arise. I also understand that I must be assessed as 'satisfactory' in all parts of the assessment to gain a competent result for this unit of competency. I declare that the work contained in this assessment is my own, except where acknowledgement of sources is made. I understand that a person found responsible for academic misconduct will be subject to disciplinary action (refer to student handbook). Student Signature: __________________________ Date: ______ Assessor use only Assessor Comment/Feedback: Assessor Name: Assessor Signature: Date: Result: ☐ Satisfactory ☐ Not Satisfactory Office use only: Results entered by: Date: Click here to enter a date. Training Centre   Students must complete all tasks as outlined in the following pages. Hints: - The following hints will assist when preparing reports for submission Report format: Executive summary An executive summary is a very useful tool in communicating your information to busy people. It is essentially a short summary (often no more than a page) of the report objectives, findings, and conclusions. Contents Any report over three pages in length should have a list of contents. A list of contents not only helps people find their way around the report but it also gives an indication of what is in the report and the structure. Introduction The introduction should set the scene for the report by concisely describing the reason for the report and the background or history relevant to the report. Body The body should address the main information including: • objectives of the review; • how the review was conducted, who was consulted, etc; and • results of the review and key issues identified. Summary/Conclusions/Recommendations Your conclusions should be clearly justified with reference to the results of the review. Your recommendations should be made twice, briefly in the opening summary or Executive Summary and then in more detail in the recommendations section. This information is to be handed to each student to outline the assessment requirements. Assessment due date: This will be aligned to Session Plan   You may use the scenario provided or your own workplace scenario to answer the questions below. Note: If you elect to use your organisational information to complete the assignment you will be required to supply supporting documentation (i.e. reports, policies and procedures that you reference in your answers) Scenario: You are to assume the character of Richard Burton, General Manager Marketing, CA City Retail Group. The Executive board have announced an exciting new project for CA City Retail Group. The project is for the design and construction of a CA City Theme Park. The construction site is owned by CA City Retail Group and has been earmarked for the park for 12 months now. It is exciting for the group to be given the green light to commence the project; and you have been elected the Project Manager. You have been provided with a project brief which is located in Appendix A. Using the above scenario, or your own workplace scenario, complete the following tasks. Task 1 1. A recent survey was conducted at the local primary and high school to gather data in relation to the most popular theme park attractions. The results of the survey are provided in Appendix B. Noting the content of the project brief and results from the recent survey, prepare a project charter. 2. Investigate and review the organisation's strategic objectives and in 300 words explain: a. How the project align with the organisation's strategic direction? b. What organisational influences (culture, mission, values and governance) are likely to impact on the project? Hint: If you are using the CA City Scenario you will find the organisation's business plan at the CA City website. In addition some organisational information is provided for you in Appendix C. 3. Identify the project objectives and desired outcomes and complete the following table: Objectives Desired Outcomes (deliverables) Benefits to the organisation 4. You have reviewed the project time frame that was indicated in the project brief and you hold concerns as to this time frame being adequate for the project objectives. Explain how you would negotiate a change to this constraint with the project sponsor? Include details of the negotiation strategy you will employ. 5. Explain what a project governance model or structure is; and why it is important to have a project governance model/structure? 6. Your second concern with the project brief is in relation to the project governance. You feel that the proposed governance structure will delay approvals and project progressive payments. Explain what you would propose to resolve this concern. Include details of who you would speak with to negotiate a change; and what negotiation strategies you would employ. 7. Congratulations, your negotiations for questions 4 and 5 have been successful! You may now finalise your project charter. Provide a copy of the final draft along with a draft email to the project sponsor to seek confirmation of content and approval to proceed. Task 2 1. Explain two project disaggregate methodologies that you could use to develop your project deliverables? 2. Using a Work Breakdown Structure (WBS) disaggregate the project objectives into achievable project deliverables. Provide a copy of your completed WBS (you may like to use Microsoft word or excel; or a project software application). 3. Now that you have completed a WBS for your project, you can identify the project milestones. These milestones will be important to measure you project progress. Identify a milestone for each stage of your project and explain how this milestone relates to the project objectives. 4. Prepare a project schedule (you may use basic Microsoft excel or word; or a project software application) and ensure you identify any interdependencies. Highlight the interdependencies in yellow on your documents. You are to provide a completed: a. Project schedule b. Project budget 5. Prepare your subsidiary project plans. This plans outline the strategies you will implement to integrate the project processes. Ensure you include details of how you will monitor and control these plans throughout the life cycle of your project. You are required to include: a. Communication Management Plan b. Human Resource Management Plan c. Procurement Plan/Strategy d. Quality Management Plan e. Risk Management Plan f. Scope Management Plan g. Change Management Plan 6. Develop a Project Management Plan, in which you will insert all your subsidiary plans prepared in question four. Ensure you have established your project budget, schedule and scope baselines. 7. Finalise your Project Management Plan and submit along with an email to gain approval from the project authority (you trainer will assume this role). Your draft email should explain the project management methodologies you have elected to use, when managing your project, and the reasons why you have made this choice. Your email should seek approval of your plan. Your trainer (the project authority) will contact you to negotiate any changes, if your plan has not met with the project brief.   Task 3 1. Explain (in a minimum of 100 words for each point): a. How you will manage your project team within the workplace to ensure the project team performance meets desired standards? b. Provide details of how you will monitor and measure your team's performance. c. Describe two workplace factors that will impact on your project team. Hint: consider workplace culture, current policies and procedures; working conditions. d. What time management techniques will you implement to ensure you keep up to date with all your project management responsibilities? 2. Explain how you will ensure your project team understands how the project is integral to the organisation's strategic objectives. Give details of two strategies your can implement to ensure the team is focused on the organisational direction throughout the project life cycle. 3. Unfortunately, there has been conflict within the project team. There are several project team members upset and you have noted in the team meeting this morning that there is very minimal interaction, with members electing to keep to work independently. You have been given full authority to resolve this issue. Provide a flow chart to demonstrate the process you would follow to resolve the conflict situation. 4. List three strategies you will implement, as the project manager, which will demonstrate strong leadership to your team.   Task 4 The construction contractors for your project have been delayed by two weeks due to a solid period of heavy rainfall experienced as a result of a tropical cyclone crossing the coastal region. Given this event, please address the following questions: 1. Consider how this delay impacts on your project and update your project plans accordingly. 2. a. Create a project status report for your stakeholders. b. Paste a copy of your communications matrix here to show what stakeholders will be receiving a copy of your status report. 3. You have received a change request a copy is provided in Appendix D for the scenario (if using your own workplace you may use a change request you have received for your project). Conduct an impact analysis on this change request. Make your recommendation as to the approval or decline of the change request and provide you reasoning for this decision. 4. Complete the change control log below to reflecting the details of the change request provided in Appendix C: Change Control Log Project Project # Project Manager Sponsor Updated ID Change Description Priority Originator Date Entered Date Assigned Evaluator Status Date of Decision 1 2 3 5. If the proposed change request was approved; it will have an impact on your project plans. Explain what plans you will review and update in response to the change.   Task 5 Congratulations your project has reached its final stages and you are nearing to a close! 1. List the finalisation activities required for the project and who will be responsible to complete these tasks. 2. What documents are required to be prepared and handed over to the project sponsor to finalise the project? 3. When preparing documentation for project finalisation what documents and records would you need to consider: Finances? Legal requirements? Contractual obligations? 4. You have now prepared all project finalisation documents and are ready to obtain authorisation for project completion from your project sponsor. Draft an email to the project sponsor to finalise the project. 5. You are now required to complete a post implementation review of the project. Consider each project stage and evaluate the outcomes. You may wish to use the template that has been provided. You post implementation review will evaluate each project stage and make recommendations for future projects. Task 6 1. The project life cycle includes a number of stages and phases that are relevant to every project regardless of the industry or the nature of the project. The table below identifies the project stages and corresponding project phase. You are to describe the process and output for each stage and phase. Project Stage Project Phases Explain the project process and outputs for each stage and phase Establish Project Initiating Process: Output: Undertake project planning and design processes Planning Process: Output: Execute project in the work environment Executing Process: Output: Manage project control Monitoring and controlling Process: Output: Process: Output: Manage project finalisation Closing Process: Output: Templates:   Appendix A CA City Theme Park Project Brief CA City Theme Park. Revision History Date Version Author Description 1/1/14 V1 E.Shands CEO, CA City Retail Group Approval History Name Title Signature Date E. Shands CEO E. Shands 1/1/14   Document Overview The document provides an overview of the project purpose, background and objectives. It is designed to convey the key elements of the project so that an elected project manager can undertake project initiation. Project Background: CA City Retail Group purchased 40 acres of land approximately 12 months ago for the purpose of constructing a theme park. Project Objectives and Outcomes: Establishment of theme park that is attracts local community and interstate travellers. Theme park is to align with the organisations mission, and values for social and environmental responsibility. Project Scope: Design and Construction of CA City Theme Park Inclusions: • Park Design • Park Construction • Car Parking facilities • Food and Beverage areas • Gift shop • Website Design and launch • Conservation strategies • Marketing Exclusions • Park Location • Staffing Project organisation: A project team will be established with Richard Burton, General Manager Marketing, CA City Retail Group, assuming the role of Project Manager. A steering committee has been formed and members are: • Edward Shands, CEO, CA City Retail Group • Oliva Chanley. CMO, CA City Retail Group • Michael Rouix, CFO, CA City Retail Group • Marissa Shands, COO, CA City Retail Group • Martin Outlaw, Local Member of Parliament • Susan Smith, Mayor • Mick Gallam, Division Councillor • Jack Blackson, co-founder of an existing theme park Due to the current work commitments of committee members the committee will only be meeting bi-monthly. All other correspondence will be by email. Project Cost: The approved budget for the project is $4 Million. There is a project tolerance of $1M. No expenditure will be approved without the expressed consent from the steering committee. Two signatures will be required on all cheques issued. Project Timeframes: The project is to be completed within six months, which launch to coincide with school holiday period commencing early November. Project Approach: The project should be administers in a fashion that encourages community engagement and support. Local members of council are to be informed and conservation policies adhered to so that the organisation is seen as a leader in the community. Project team members will be active members of the local community. The organisation will compensate these members for their contribution. The project members will be provided with full access to all employee benefits. The organisation prides itself on the open and innovative culture it has embedded in its every day operations. Staff are given the flexibility to be innovative and creative. Major Project Deliverables: Theme park open to public within six months Sufficient car parking facilities Food and beverage outlets provided Safe environment for all visitors Compliance with conservation regulation Gift shop facility Website with e-commerce capability Constraints: Budget tolerance is not to be exceeded. Time frame is not to be exceeded. Project Risks: Project manager is to undertake a full risk assessment and provide to the steering committee. Risk Likelihood Consequence Risk Rating Control Recommendations: when establishing theme park design consider feedback recently gathered via school surveys.   Appendix B - School Survey Results Survey responses to preferences for theme park Water activities 30% Action rides 45% Marine animals 85% Educational activities 55% Land animals 30% Australian themed show (outback/ shearing) 25% Underwater viewing 75% Farm style 35% Water slides 15% Amusement rides only 40% Movie characters 25% Mix of rides, shows and water slides 40%   Appendix C - Change Request Form Name of Project –Theme Park Reference #5558 Request details Date of Request Request No. Project Area Project Position/Role Xx/xx/xx #25 #construction Contractors Change details Project Category Proposed Change Reason for Change Scope Time Cost Quality Risk Management Communications Other Change to construction contractors Unreliable, have delayed project unnecessarily Change justification Priority Immediate Essential Urgent High Medium Low Intended outcome(s) New contractor Expected benefit(s) Reliable service Impact of change Urgent action required to source reliable contractor and negotiate contact agreement. Supporting documentation