Outline the TQM System used by your organization 
 (250) 3.0 Critique the implementations and development of the use of the system (500) 4.0 Discuss how successful has the implementation and development been 
 (500) 5.0 Evaluate the impact on the organization looking at: • before the system was introduced (250) • during the implementation (250) • during development and potential future (250) 6.0 Make recommendations based on this impact