​​ Question 2-6 You head up the interdepartmental design review team for a manufacturer of high-performance motorcycles, and things are not going well at the moment. The design engineers and marketing strategists keep arguing about which should be a higher priority, performance or aesthetics, and the accountants say both groups are driving the cost of the new model through the roof by adding too many new features. Everyone has valid points to make, but the team is getting bogged down in conflict. Explain how you could go about resolving the stalemate.

Question 2-7 Whenever your boss asks for feedback, she blasts anyone who offers criticism, so people tend to agree with everything she says. You want to talk to her about it, but what should you say? List some of the points you want to make when you discuss this issue with your boss.

Question 2-8 Several members of your sales team are protesting the company's "business casual" dress code, claiming that dressing nicely makes them feel awkward and overly formal in front of customers. You have to admit that most of the company's customers dress like they've just walked in from a picnic or a bike ride, but that doesn't change the fact that you want your company to be seen as conscientious and professional. How will you explain the policy to these employees in a way that will help them understands and except it?