Assignment title: Information
Section: Analysis
Development focus: Why e-Learning is far from boring
Innovative technologies mean there's more to e-Learning than 'tick box'
regulatory requirements
By 2020, eLearning will make up 95 per cent of the learning market -- that is
the prediction of Craig Weiss, one of the world's leading authorities on online
learning.
His assertion is that face-to-face learning methodology has been the same for
400 years but in 20 years eLearning has transformed the learning space.
Yet if asked for their perception of eLearning, most advisers would probably
have a similar response. The words "boring" "dull" and a "necessary evil" would
likely feature heavily and with some justification, given firms' traditional
predominantly regulation-driven relationship with eLearning.
Lifeless
Most advisers' experience of eLearning is mandatory compliance training; working
through typically lifeless "click next" page-turner courses at your desk,
courses you just want to get finished as quickly as possible, pass the test and
get back to work.
Yet when you consider how online people's everyday lives have become, isn't it
common sense that professional development is taking the same course?
eLearning is now a catch-all phrase for the online platforms, tools, Apps and
courses that can help advisers and firms not just tick the compulsory regulatory
boxes but do so as part of a whole managed career and business development
opportunity.
Take meeting the challenges of the RDR, for example. The CII Qualification Gap
Fill tool, widely used throughout the industry, aided both advisers seeking to
meet the RDR requirements and non-advisers wanting to ensure their knowledge was
current.
Upgrades to the online compliance and competency system Financial ASSESS saw the
launch of a new CPD recording and management system, which continues to prove
pivotal in advisers managing post-RDR CPD requirements and maintaining their
Statement of Professional Standing.
Meanwhile, thanks to innovations like the CII CPD app, enabling advisers to
record CPD on or offline at the time, with the app automatically syncing with a
firm's CPD recording and management system, mobile CPD is a given.
Would you ever have considered any of this eLearning in the traditional sense?
Probably not but these are the sorts of advantages eLearning is now bringing to
advisers and it continues to evolve.
Feeling the benefits
Online academies and learning and development platforms now allow for
personalised learning pathways, combining libraries of high-quality learning
assets, including regulatory training, ongoing training and competence and CPD.
Advanced diagnostic, content creation and management tools are putting in place
robust developmental programmes promoting individual career progression and
enhanced professionalism.
The expectation is that all this is available to be accessed 24/7 via iPads and
other mobile devices as well as desktop PCs and laptops.
As technological hurdles around Flash animation software have been gradually
overcome and apps have become increasingly commonplace, a new enhanced role for
eLearning that is accessible when you want it on the move at the point of need
has been created.
On-the-move learning is mirrored by the increasing delivery of "chunked up"
course content, with a strong trend towards video content, as standalone
programmes of "bite-size" learning, which is a proven means to reinforcing and
embedding learning.
Meanwhile the "gamification" of eLearning, whereby the concepts of gaming with
tangible rewards and incentives combined with exceptional graphics and
interactivity are applied to learning experiences and courses, is another means
by which engagement and fun are being put at the heart of end-user experience.
New breed
A new breed of content creation tools integrated into learning and development
platforms are also giving firms an efficient, simple way to create and deliver
high-quality training, including customising role relevant content to include,
for example, client-specific case studies, videos and procedure documents.
Particularly important in the financial advice sector, where regulation and
legislation change frequently, such tools provide the time and cost-effective
scope for firms' own subject matter experts to edit and update content directly,
meaning that each adviser always has access to the most-up-to-date training.
Some of the very advanced technological developments going on behind the
eLearning scenes means no longer will an adviser's records be tied into one body
or employer's systems.
This is a massive shift in advisers "owning" their own information, meaning it
will be much simpler to take your complete record with you, especially good for
showing a potential new employer what you have been up to.
It may no longer be eLearning as you know it but over the next five years all
advisers' careers will be inherently shaped and managed by learning
technologies. And the real beauty of these is the ownership they give you over
your own professional destiny. eLearning doesn't seem so dull now does it?
Mark Jones is business development director at Unicorn Training
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