Syed Amair Ali Customer Care Service – Sydney Airport Market 85 King Georges Road, Wiley Park – 2195, Sydney, NSW. PERSONAL SUMMARY A results driven, committed and articulate sales representative with excellent communication skills and a high level of customer commitment. Multi-skilled with the ability to plan & manage territory whilst and maintaining & developing existing and new customers through ethical sales methods and consistent high customer service. Possessing a good team spirit, deadline orientated and having the ability to succeed in a demanding sales environment. Now looking forward to a making a significant contribution in a ambitious and exciting company that offers a genuine opportunity for progression. Work Experience Organization 1 – Sydney Airport Market. Title – Customer Care Service Duration – From 30 August 2016 to 02 November 2016. Duties:  Store keeping  Cash management  Filling  Cleaning  Loading and Unloading. WORK EXPERIENCE Vie solutions – Hyderabad, india SALES REPRESENTATIVE 02 January 2012 – 10 Febuary 2016 Contacting prospective clients, assessing their requirements then selling them the companies products and services that match their needs. Also responsible for maintaining ongoing relationships with customers to foster repeat business. Duties: • Working as part of the sales team to develop both new and existing markets. • Involved in developing sales & pricing strategies. • Liaising with customers & the dealer network to answer and resolve their queries. • Identifying and then researching potential leads and opportunities. • Constantly developing existing sales processes which will generate sustainable growth. • Responsible for developing own portfolio of customers. • Collecting all the information required to create a request for an estimate. • Writing accurate & informative sales reports and documentation. • Contacting prospective clients by phone and email. • Identifying the customer's needs. • Dealing with a diverse range of clients in the private and the public sector. • Evaluating competitor activity and developing appropriate responses. • Attending sales appointments at clients premises. • Attending trade shows and exhibitions when required. • Cold calling potential clients via telephone or personal visit. • Making appointments to meet new and existing clients. KEY SKILLS AND COMPETENCIES • Good communication skills and a excellent telephone manner. • Able to sell to large and small clients. • Proven experience in launching new products. • Have a professional style of communication & ability to build rapport with prospective customers. ACADEMIC QUALIFICATIONS B.sc (Bachelor of Computer Science) Osmania University – Hyderabad, India Pursuing (MIT Masters of Information Technology) Charles Sturt University Sydney, Australia PROFESSIONAL QUALIFICATIONS MCITP (Microsoft Certified IT Professional ) MCIT Word, Excel, Outlook, Project, PowerPoint, Adobe Photoshop Additional Information Languages: Excellent in English, Hindi and Urdu. International professional and cultural understanding. Personal Skills: Independent, excellent interpersonal and communication skills, confident, fast thinker and creative. (Customer Care Service – Sydney Airport Market) – 0481316610.