Assignment title: Management
Asia Pacific International College
SBM3101 – Professional development and Business communication
Business Report
Case Study Project - Report
Scenario
You work as a graduate consultant for a consulting firm in one of the branches (Australia, Malaysia
or Hong Kong) of APIC Business Consulting (ABC). You have worked there for six months. The
company has been in operation for five years and has 70 employees including the general manager,
consultants, administrative staff, project managers, programmers, business analysts, a technical writer
and a trainer.
The company provides Information Systems consulting services and also develops lightweight database
driven information systems in Visual Basic for small businesses, organisations and charities.
ABC Consulting has a new client who needs advice on whether to adopt an Ecommerce system.
The following is the scenario ABC are faced with:
Client Scenario: Amanda Jane Horse Wear
Amanda Jane Horse Wear is a small, evolving business that sells a limited range of horse
riding apparel items direct to the public. It does not sell its products to other specialist
retail stores such as Horseland for on-selling. The manager, Amanda Jane Walters, is a
young entrepreneur and clothes designer. She is also a talented
seamstress. In her part time she rides her horse for both pleasure and in competitions.
Horse riding is an expensive hobby and competing is even more so. Anecdotally, Amanda
feels that horse owners are often reasonably well off and spend considerable amounts of
money on feed, tack and horse wear. She believes that her business can compete with
other suppliers providing rider apparel.
The business has gradually evolved and provides a reasonable
income. Most of the sales are for items such as silk riding tops, hats and specialist designer
items such as dressage overalls. However the main sources of sales are at horse events
and via word of mouth from previous customers. Her advertising is limited to pony clubs
and other horse riding organisations.
It has become increasing apparent to Amanda that more and more riders are looking for
apparel on the Internet. Although she is Internet savvy, she has no idea about the direction to
take with respect to electronic commerce. Amanda has approached APIC BUSINESS
CONSULTING for advice on how e-commerce may boost sales and the direction she should
take. You have been asked by your supervisor to prepare a report explaining e-commerce in
general, highlighting the issues and benefits, and developing a broad strategy she should
undertake. Your advice needs to be well research and not based on your own personal views
or experiencesAsia Pacific International College
SBM3101 – Professional development and Business communication
Instructions
You will provide consulting services to Amanda Jane Horsewear as mentioned above as part of a
consulting team. You will partner the members of your team that presented in week 11 and work with
them in and outside of class to complete the Case Study Project Report.
The consultancy report and specifications will provide Amanda Jane Horsewear (your client) with an
overview of the selected system so they can determine if they want to proceed with implementing such
a system in their own business. It will also guide them on the requirements for the new system. The
report will also highlight the benefits and issues associated with adopting such a
system.
Learning objectives
After successfully completing this assessment task, you should be able to:
Demonstrate understanding of the fundamental concepts of long reports in a business context
Conduct independent research
Explain the issues and benefits associated with implementing an information system
Produce a professional report for a business audience
Report Format
You need to download the report template file available from OLS and use it to prepare your report. Your
report should show your lecturer that you have research the topic, applied it to the case study and have
argued a direction the business should take.
We are not expecting detailed computer specifications in the report. But you should be able to relate
the things you have found about these systems to the various components of information systems:
hardware, software, data, people and procedures. The most important are the last three components
so ask questions such as:
People
What sort of things will need to be done to include people who use the system? Remember, we
are not talking about customers but people in the business.
Procedures
What changes will be necessary to the current processes (or procedures) in the business to
ensure that the system will be successful?
Data
What sorts of data will be collected and how will this be done?Asia Pacific International College
SBM3101 – Professional development and Business communication
Submission
The report component of this assignment is due for submission in week 11 (1 February 2017) and need to be
submitted through OLS.