(BSBSUS501 Develop workplace policy and procedure for sustainability STUDENT ASSESSMENT GUIDE SUMMARY SHEET This summary is to be completed by the AVETA assessor and is used as a final record of student competence. Student's evidence and assessor checklists are to be attached to this summary. Student Name: Student Group: Student ID No: Completion Date: Unit Code: BSBSUS501 Unit Title: Develop workplace policy and procedure for sustainability Assessment Method Assessment Evidence Result S - Satisfactory NS – Not Satisfactory Assessment 1 Case study/ Direct Observation/ Report  An interim report, Newly developed draft Environmental policy and procedure documents for MacVille, Revised policy and procedure documents for MacVille, and An implementation plan for the new and revised policy documents S | NS Assessment 2 Direct Observation  A presentation in an agreed style/ format S | NS Assessment 3 Direct Observation/ Report  A review report on workplace sustainability policy implementation at Sydney Opera House S | NS Final Assessment Result for this unit  COMPETENT  NOT YET COMPETENT Student Declaration: I declare that the evidence I have submitted for Assessment for this unit of competency is my own work and that: • I have been assessed in this unit. • I have been provided with feedback. • I have been advised of my result. • I am aware of my appeal rights. Student name:____________________ Signature: _____________________ Date: ____/_____/_____ Assessor Declaration: I declare that: • Where I have deemed the student as Competent the student has satisfactorily completed all the required assessment tasks for this unit of competency • Where I have deemed the student Not Yet Competent, the student has not satisfactorily completed all the assessment tasks for the unit • I have conducted these assessments in accordance with principles of assessment and rules of evidence • I have provided appropriate feedback to the student • I believe that the evidence that the student has submitted for this unit of competency to the best of my ability is the students own work. Assessor name:__________________________ Signature: ____________________________ Date: ____/_____/_____ Comments (If the student is deemed Not Yet Competent the Assessor MUST state the circumstances and reasons why this judgment has been made): CHEATING & PLAGARISM DECLARATION Student Declaration: In accordance with AVETA's Cheating Policy' and 'Plagiarism Policy' I hereby acknowledge by signing this declaration that I have not cheated or plagiarised any work in regards to all the assessment tasks undertaken in this unit of competency except where the work has been correctly acknowledged. Student name: _______________________________ Signature: ____________________________ Date: ____/_____/_____ Administrative use only Entered onto Student Management Database ________________ Date Initials Assessment Guidelines for Student: Conditions of assessment • You are to complete all the assessments, in accordance with AVETA'S Assessment Policy and that are outlined in this document i.e. Assessment 1,2 & 3 and present your evidence to the Assessor so that you can be graded as either S – Satisfactory or NS – Not Satisfactory for each assessment task. In either case your Assessor will provide you with feedback. • If the evidence is graded as NS – Not Satisfactory you will be required to re-submit the evidence within your enrolment period for the qualification. • In this case you will be provided with clear and constructive feedback based on the assessment decision so that you can improve your skills / knowledge prior to submission of evidence. • Only when all assessments have been graded as S - Satisfactory you will be deemed C – Competent in this unit of competency; if you do not satisfactorily complete all the assessment tasks you will be deemed NYC – Not Yet Competent for this unit of competency and appropriate feedback will be provided to you by your assigned assessor. • Your Assessor will use the checklists, in this document, to ensure that all assessment requirements have been met. Context of and specific resources for assessment During the assessment tasks, you will be provided with: • Access to a simulated environment and; to office equipment and resources. Special consideration • If you require a reasonable adjustment, you should discuss the matter with your assigned assessor in accordance with AVETA's Special consideration Policy. • If you are dissatisfied with an assessment decision you should make an appeal to AVETA in writing no longer than 20 days following advice of the assessment decision, in accordance with AVETA's Complaints and appeals Policy. ASSESSMENT 1 – CASE STUDY/ DIRECT OBSERVATION/ REPORT STUDENT INFORMATION Assessment Description: For this assessment you are required to review existing policy documents and compare them to regulatory documents and current organisational usage. A report is required that outlines revised policy documents and describes the implementation process. You must examine and review the MacVille policy and procedure (in Appendix A of this unit or in the additional resources of your Student Workbook for this unit) to determine the shortfalls between required sustainable practices and documented approaches to the same. In doing this you will need to review current usage of resources to gain an understanding of potential for recommending change to organisational practices. After evaluation of this information, you will need to outline revised policy documents for MacVille together with a description of the approaches that can be taken for implementation of the revised policy documents Throughout this assessment process you will be enacting as a Manager at MacVille. Your assessor will be enacting as the Business Manager of MacVille and will also be observing your performance throughout this assessment process. Procedure: 1. Review the case study information provided inclusive of the current resource usage for MacVille (Appendix 1 of this assessment task), MacVille's policy and procedure documents (Appendix A of this unit) and; research and review legislative and regulatory documents that describe compliance requirements for the business sector (i.e. hospitality industry). Based on this review, prepare an interim report which consists of the following information: a. MacVille sustainability initiatives i. Identify and describe required sustainability initiatives for MacVille. b. Best practice models i. Research and describe best practice models relevant to the business sector (i.e. hospitality industry), especially as it relates to this case study (Appendix 1 of this assessment). ii. Research and describe principles, practices and available tools and techniques of sustainability management relevant to the business sector (i.e. hospitality industry), especially as it relates to this case study (Appendix 1 of this assessment). c. Legislative and regulatory compliance i. Research and identify the environmental or sustainability legislation, regulations and codes of practice applicable to MacVille as a hospitality business in Victoria. d. Shortfalls in existing policy and recommendations i. Identify and describe shortfalls in the existing policy and procedure documents (Appendix A of this unit), by comparing research and information supplied. ii. Make recommendations for the existing policy options based on likely effectiveness, timeframes and budget. e. New policy requiring development i. Clearly identify and summarise the scope of changes required to MacVille's existing policy and procedure set and new documents that will need to be made to ensure compliance with requirements of future sustainability initiatives along with equal employment opportunity, equity and diversity principles and occupational health and safety implications. f. Personnel requirements for policy revisions. i. Identify and describe who could be consulted with to review and develop the revision and creation of policy documents. (NOTE: Your interim report should include two to three paragraphs of explanatory notes under each of the given headings above). 2. Once you have completed the interim report based on the above information, you need to meet with the Business Manager (the assessor), and discuss with them the information you have gathered and reviewed in regards to developing a new and revised set of policy documents that will reflect MacVille's commitment to sustainability. 3. In consultation with the Business Manager (the assessor), you will develop a revised set of policy documents including: a. Outlines for recommended new policy documents i.e. draft Environmental policy and procedure for MacVille that includes appropriate strategies at all stages of work for minimising resource use, reducing toxic material and hazardous chemical use, and employing life cycle management approaches. b. Completed changes to existing policy and procedure documents (Appendix A of this unit), that reflects MacVille's commitment to sustainability as an integral part of business planning and as a business opportunity. 4. Review the current resources usage for the organisation (as per the case study information provided in Appendix 1 of this assessment). 5. In consultation with the Business Manager (the assessor), you will develop an implementation plan for the new and revised policy documents that includes: a. A description of the sustainability initiatives being implemented b. Detail of how the new sustainability initiatives have been embedded in the new or revised policy documents c. An evaluation of the likely effectiveness of the initiatives d. Implementation timelines and milestones e. Strategies to minimise resource use, reducing toxic material and hazardous chemical use and employing life cycle management approaches f. Sustainability or environmental targets and/or key performance indicators, compared to current resource usage g. Organisational costs for implementing the required changes h. An outline of the monitoring approaches to gather reporting information throughout the implementation stage i. A description of individual and team responsibilities throughout the implementation stage and procedures to help implement workplace sustainability policy j. A communication strategy outlining an ongoing method to identify and consult with a diverse range of stakeholders as a key component of the policy development process k. A description of how continuous improvement for the process will be implemented and managed Submit all the assessment evidence to your assessor within the agreed timeframe. Ensure you keep a copy of all the work submitted for your own records. What you must provide: 1. An interim report 2. Newly developed draft Environmental policy and procedure documents for MacVille 3. Revised policy and procedure documents for MacVille 4. An implementation plan for the new and revised policy documents Your assessor will be looking for: • Participation in an observed meeting with the Business Manager (the assessor), in order to discuss the information gathered and reviewed in regards to developing a new and revised set of policy documents and the implementation plan that will reflect MacVille's commitment to sustainability. • Evidence that you have reviewed all legislative, regulatory and organisational documents and identified shortfalls in current practice or current organisational documentation • Evidence that you have reviewed current organisational usage and accurately reflected the case study information to develop an implementation plan that complements organisational requirements • Communication skills to communicating with stakeholders to discuss possible approaches to policy development and implementation • Literacy skills to read and evaluate complex and formal documents such as policy and legislation • Research, analytical and writing skills to research, analyse and present information; to prepare written reports requiring precision of expression and language and structures suited to the intended audience • Knowledge of the following: o Best practice approaches relevant to own work area o Environmental or sustainability legislation, regulations and codes of practice applicable to industry and organisation o Equal employment opportunity, equity and diversity principles and occupational health and safety implications of policy being developed o Policy development processes and practices o Principles, practices and available tools and techniques of sustainability management relevant to the particular industry context o Quality assurance systems relevant to own organisation o Relevant industry competency o Relevant organisational policies, procedures and protocols o Relevant systems and procedures to aid in the achievement of workplace sustainability • Your involvement as a key person in planning and developing organisational policy and that the developed policy complies with legislative requirements • Ability to develop an Implementation strategy, as part of the policy, that has been devised using the chosen benchmark indicators • Ability to develop and monitor policies for analysing data on enterprise resource consumption • Ability to review and improve policies by identifying improvements and benchmarking against industry best practice and attempting new approaches continuously over time. Appendix 1: Case study Seamus MacVille, the Business Manager of MacVille Enterprises has reviewed some of MacVille's operations and has observed that resource use in the head office (in Victoria) is not aligned with sustainable work practices being promoted by the Sustainability Team. He realises that this is at least partly due to existing MacVille policy and procedure documents not reflecting current business sector requirements. Some of the initiatives Seamus wants to see implemented include: • Re-programming of all air-conditioning services in the head office to be only active in normal business hours: o Currently air-conditioners are manually switched on and off o It is the responsibility of the last staff member leaving each day to turn them all off - this is rarely done, and most commonly all air-conditioners are left running 24 hours per day. • Lights being switched off at night • Better sorting of recyclable paper from general rubbish • Encouraging staff use of dual-flush capability of toilets MacVille press release (#2010-37) ASSESSMENT 1 – CASE STUDY/ DIRECT OBSERVATION/ REPORT ASSESSOR CHECKLIST This checklist is to be completed by the assessor and used as a record for student performance for this task. Student Name: Student ID No: Unit Code: BSBSUS501 Unit Title: Develop workplace policy and procedure for sustainability Assessment Criteria - Policy review Satisfactory Not Satisfactory Did the student submit the following documents An interim report   Newly developed draft Environmental policy and procedure documents for MacVille   Revised policy and procedure documents for MacVille   An implementation plan for the new and revised policy documents   Within the agreed timeframe   Did the student Review all legislative, regulatory and organisational documents and identified shortfalls in current practice or current organisational documentation.   Review current organisational usage and accurately reflected the case study information (Appendix 1) to develop an implementation plan that complements organisational requirements.   Prepare an interim report that describes the sustainability initiatives including at least: • Re-programming a/c services • Implementing a 'lights-off' policy • Implementing a 'separation of waste paper campaign' • Implement 'efficient water use' campaign   Prepare an interim report that correctly identifies legislative and regulatory documents with compliance requirements relevant to this case study in the agreed location i.e. Victoria   Prepare an interim report that correctly identifies best practice models along with principles, practices and available tools and techniques of sustainability management relevant to the case study in the agreed location i.e. Victoria   Prepare an interim report that identifies shortfalls in MacVille's policy and procedure documents including: • Revision to Safety Policy, especially in regard to incidents and near-miss reporting – these should be examined from a triple-bottom line approach • Professional Development Policy needs to overtly refer to the staff being developed in sustainable work practices   Prepare an interim report that describes shortfalls in MacVille's policy and procedure documents, which must include the requirement for an environmental policy to be developed: • Ideally will also include the requirement for a quality policy as well • Student may recommend the addition of a purchasing policy, with embedded environmental considerations included in decision making prior to purchase   Prepare an interim report that identifies and summarises the scope of changes required to be made to existing MacVille policy and procedure documents to ensure compliance with requirements of future sustainability initiatives along with equal employment opportunity, equity and diversity principles and occupational health and safety implications.   Prepare an interim report that describes and summarises new policy documents required to be written to ensure the MacVille's set of documents are compliant   Prepare an interim report that describe who could be consulted to review and develop the policy documents   Participate in an observed meeting with the Business Manager (the assessor), in order to discuss the information gathered and reviewed in regards to developing a new and revised set of policy documents and the implementation plan that will reflect MacVille's commitment to sustainability   In consultation with the Business Manager (the assessor), develop new policy documents i.e. draft Environmental policy and procedure for MacVille that includes appropriate strategies at all stages of work for minimising resource use, reducing toxic material and hazardous chemical use, and employing life cycle management approaches.   In consultation with the Business Manager (the assessor), change the existing policy documents for MacVille (Appendix A) to reflects MacVille's commitment to sustainability as an integral part of business planning and as a business opportunity.   Prepare an implementation plan that describes the sustainability initiatives to be implemented   Prepare an implementation plan that describes how the new sustainability initiatives have been embedded in the new or revised policy documents   Prepare an implementation plan that describes the likely effectiveness of the revisions, including: • Impact of staff reticence to implement • Impact of lack of support from managers and supervisors   Prepare an implementation plan that provides a clear timelines in the format required   Prepare an implementation plan that describes clear milestones linked to the timeline   Prepare an implementation plan that identifies sustainability or environmental targets and/or key performance indicators   Prepare an implementation plan that compares current resource usage to identified targets, etc. from above   Prepare an implementation plan that outlines anticipated organisational costs for implementing the required changes   Prepare an implementation plan that outlines monitoring approaches to gather reporting information throughout the implementation stage   Prepare an implementation plan that describes individual responsibilities throughout the implementation stage   Prepare an implementation plan that describes team responsibilities throughout the implementation stage   Prepare an implementation plan that describes how continuous improvement for the process will be managed, including clear stages of: • Planning • Implementing (do) • Checking implementation • Modification of process to improve implementation (act)   Prepare an implementation plan that outlines a communication strategy that outlines an ongoing method to identify and consult with a diverse range of stakeholders as a key component of the policy development process.   Develop an Implementation strategy, as part of the policy, that has been devised using the chosen benchmark indicators   Develop and monitor policies for analysing data on enterprise resource consumption   Review and improve policies by identifying improvements and benchmarking against industry best practice and attempting new approaches continuously over time   Demonstrate communication skills to communicating with stakeholders to discuss possible approaches to policy development and implementation   Demonstrate literacy skills to read and evaluate complex and formal documents such as policy and legislation   Demonstrate research, analytical and writing skills to research, analyse and present information; to prepare written reports requiring precision of expression and language and structures suited to the intended audience   Demonstrate involvement as a key person in planning and developing organisational policy and that the developed policy complies with legislative requirements   Demonstrate understanding of: • Best practice approaches relevant to own work area • Environmental or sustainability legislation, regulations and codes of practice applicable to industry and organisation • Equal employment opportunity, equity and diversity principles and occupational health and safety implications of policy being developed • Policy development processes and practices • Principles, practices and available tools and techniques of sustainability management relevant to the particular industry context • Quality assurance systems relevant to own organisation • Relevant industry competency • Relevant organisational policies, procedures and protocols • Relevant systems and procedures to aid in the achievement of workplace sustainability    Satisfactory  Not Yet Satisfactory (Please tick the assessment result for this task) If Not Yet Satisfactory – Please identify the re-assessment arrangements: Student Declaration: I declare that I have been assessed in this assessment task, have been provided with feedback and I have been advised of my result. I also am aware of my appeal rights Student name: __________________________ Signature: ____________________________ Date: ____/_____/_____ Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback Assessor Name: __________________________ Signature: ____________________________ Date: ____/_____/_____ Comments/ Feedback (If the student is deemed Not Satisfactory the Assessor MUST state the circumstances and reasons why this judgment has been made): ASSESSMENT 2 – DIRECT OBSERVATION STUDENT INFORMATION Assessment Description: For this assessment you are required to present policy and procedural updates and resultant implementation requirements to staff in a simulated work environment. Using the Sydney Opera House Environmental Sustainability Policy, and from information gathered from other sources, develop a 10–15 minute presentation for all employees and key stakeholders of the Sydney Opera House, outlining the updates that have been made to its Environmental Sustainability Policy. As part of this presentation, you must describe how the revised processes will be implemented and managed. Your assessor will be allocating classmates to enact as employees and key stakeholders of the Sydney Opera House. Your assessor will be observing your performance throughout this assessment process. Procedure: 1. Review the Sydney Opera House Environmental Sustainability Policy. To assist in your review, source additional information from the Sydney Opera House 2009 Annual Report. The links are proved below. Source the Policy Statement and Annual Report via a search engine if you are unable to access the links below. a. 'Environmental Sustainability Policy', Sydney Opera House, viewed June 2010, . b. 'Sydney Opera House 2009 Annual Report', Sydney Opera House, viewed June 2010, . 2. Prepare a presentation in a report format or style as agreed with the assessor. This presentation must: a. Identify and describe how the Sydney Opera House is promoting its expected outcomes of the sustainability policy and who you believe are the key stakeholders for the policy and plan b. Describe the environmental sustainability commitments being implemented and suggested timelines c. Describe those involved in implementing the policy, the outcomes expected, the activities to be undertaken and responsibilities assigned d. Detail procedures to communicate and implement the policy to all stakeholders involved e. Explain how the new sustainability initiatives have been embedded in the new or revised policy documents f. Describe a number of new energy management systems implemented by the Sydney Opera House g. Outline the sustainability or environmental targets for use of resources within the organisation h. Identify potential shortfalls to the plan and implementation strategies for continuous improvements in resource efficiency i. Describe individual and team responsibilities within the sustainability plan j. Outline suggestions for assigning responsibility for tracking continuous improvements in the sustainability plan. 3. Schedule to meet with the staff and key stakeholders of the Sydney Opera House (classmates allocated by the assessor) in order to: o Promote workplace sustainability policy, including its expected outcome to key stakeholders o Inform those involved in implementing the policy as to outcomes expected, activities to be undertaken and responsibilities assigned o Communicate procedures to help implement workplace sustainability policy o Discuss possible approaches to resolve disputes among stakeholders 4. Meet with the staff and key stakeholders of the Sydney Opera House (classmates allocated by the assessor) to verbally present the information developed in Step 2 of this assessment. You must ensure to adjust your communication skills to suit different audiences; to respond effectively to diversity; to work as a member of a team to consult on and validate policy. Submit all the assessment evidence to your assessor within the agreed timeframe. Ensure you keep a copy of all the work submitted for your own records and to be referred to in completing Assessment 3. What you must provide: • A presentation that meets the objectives described in Step 2 & 3 of this assessment procedure in an agreed style/format. Your assessor will be looking for: • A verbal presentation to staff and key stakeholders of the Sydney Opera House (classmates allocated by the assessor) outlining the updates that have been made to its Environmental Sustainability Policy along with the implementation and management of the revised processes. • Evidence that you have reflected and summarised the information gathered from the Sydney opera house environmental sustainability policy and sourced additional information from the Sydney opera house 2009 annual report. Further information is to be sourced from the student workbook. • Evidence that you have developed your presentation in the agreed format or style. • Communication skills to adjust communication to suit different audiences; to respond effectively to diversity; to work as a member of a team to consult on and validate policy • Literacy skills to read and evaluate complex and formal documents such as policy and legislation • Problem skills to effectively manage different points of view and dissenting stakeholders • Research, analytical and writing skills to research, analyse and present information; to prepare written reports requiring precision of expression and language and structures suited to the intended audience • Knowledge of the following: o Quality assurance systems relevant to own organisation o Relevant organisational policies, procedures and protocols o Relevant systems and procedures to aid in the achievement of workplace sustainability • Implementation strategy, as part of the policy, that has been devised, implemented and reviewed showing a measurable improvement utilising the chosen benchmark indicators • Ability to communicating with stakeholders to discuss possible approaches to policy implementation, and contributing to the resolution of disputes among stakeholders • Ability to monitor policies for analysing data on enterprise resource consumption • Ability to review and improve policies by identifying improvements and benchmarking against industry best practice and attempting new approaches continuously over time. ASSESSMENT 2 – DIRECT OBSERVATION ASSESSOR CHECKLIST This checklist is to be completed by the assessor and used as a record for student performance for this task. Student Name: Student ID No: Unit Code: BSBSUS501 Unit Title: Develop workplace policy and procedure for sustainability Assessment Criteria - Policy update presentation Satisfactory Not Satisfactory Did the student submit the following documents A presentation that meets the objectives described in Step 2 & 3 of this assessment procedure in agreed style   Within the agreed timeframe   Did the student Reflect and summarise the information gathered from the Sydney opera house environmental sustainability policy and sourced additional information from the Sydney opera house 2009 annual report.   Prepare a presentation in the agreed format or style, that: • Identifies and describes how the Sydney Opera House is promoting its expected outcomes of the sustainability policy and who you believe are the key stakeholders for the policy and plan • Describes the environmental sustainability commitments being implemented and suggested timelines • Describes those involved in implementing the policy, the outcomes expected, the activities to be undertaken and responsibilities assigned • Details procedures to communicate and implement the policy to all stakeholders involved • Explains how the new sustainability initiatives have been embedded in the new or revised policy documents • Describes a number of new energy management systems implemented by the Sydney Opera House • Outlines the sustainability or environmental targets for use of resources within the organisation • Identifies potential shortfalls to the plan and implementation strategies for continuous improvements in resource efficiency • Describes individual and team responsibilities within the sustainability plan • Outlines suggestions for assigning responsibility for tracking continuous improvements in the sustainability plan.   Conduct a verbal presentation to staff and key stakeholders of the Sydney Opera House (classmates allocated by the assessor) outlining the updates that have been made to its Environmental Sustainability Policy along with the implementation and management of the revised processes   Review Implementation strategy, as part of the policy, that has been devised, implemented and reviewed showing a measurable improvement utilising the chosen benchmark indicators   Communicate with stakeholders to discuss possible approaches to policy implementation, and contributing to the resolution of disputes among stakeholders   Monitor policies for analysing data on enterprise resource consumption   Review and improve policies by identifying improvements and benchmarking against industry best practice and attempting new approaches continuously over time   Demonstrate Communication skills to adjust communication to suit different audiences; to respond effectively to diversity; to work as a member of a team to consult on and validate policy   Demonstrate literacy skills to read and evaluate complex and formal documents such as policy and legislation   Demonstrate problem skills to effectively manage different points of view and dissenting stakeholders   Demonstrate research, analytical and writing skills to research, analyse and present information; to prepare written reports requiring precision of expression and language and structures suited to the intended audience   Demonstrate understanding of: • Quality assurance systems relevant to own organisation • Relevant organisational policies, procedures and protocols • Relevant systems and procedures to aid in the achievement of workplace sustainability    Satisfactory  Not Yet Satisfactory (Please tick the assessment result for this task) If Not Yet Satisfactory – Please identify the re-assessment arrangements: Student Declaration: I declare that I have been assessed in this assessment task, have been provided with feedback and I have been advised of my result. I also am aware of my appeal rights Student name: __________________________ Signature: ____________________________ Date: ____/_____/_____ Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback Assessor Name: __________________________ Signature: ____________________________ Date: ____/_____/_____ Comments/ Feedback (If the student is deemed Not Satisfactory the Assessor MUST state the circumstances and reasons why this judgment has been made): ASSESSMENT 3 – DIRECT OBSERVATION/ REPORT STUDENT INFORMATION Assessment Description: For this assessment, you are required to review implementation of changes to policy and procedures, and report on progress and required modifications. You are required to complete a review of the implementation of the Sydney Opera House Environmental Sustainability Policy. The review takes place after the initial presentation of changes and is reported to Sydney Opera House staff in a simulated work environment. As part of the review process you need to ensure that you: • Monitor and review records of implementation, and identify trends or apparent areas requiring ongoing action • Document all outcomes of implementation strategy and evaluate the successfulness of the process • Recommend modifications to the implementation to incorporate the shortfalls that have been documented and to ensure improvements are made. Your assessor will be allocating classmates to enact as key personnel and stakeholders of the Sydney Opera House Management. Your assessor will be observing your performance throughout this assessment process. Procedure: 1. Review the information provided in the Sydney Opera House Environmental Sustainability Policy and Sydney Opera House 2009 Annual Report, you accessed in assessment 2 of this unit. 2. Describe any possible outcomes and shortfalls of the implementation process so far to investigate successes or otherwise of policy. 3. Prepare graphs or charts that could describe or summarise progress towards or against established targets or KPIs. 4. Provide an evaluation of the graphs or charts to identify trends in data. 5. Create an audit to help identify and describe further action areas from information provided in Appendix 1 of this assessment. 6. Develop a plan to address identified action areas. 7. Identify and describe areas of successful implementation (from information provided in Appendix 1 of this assessment). 8. Prepare a review report on workplace sustainability policy implementation for Sydney Opera House Management (key personnel and stakeholders) that: a. includes all information collected above (Step 1 -7) b. recommends changes or revisions to policy and procedure as required to ensure improvements are made 9. Schedule to meet with the key personnel and stakeholders of the Sydney Opera House Management (classmates allocated by the assessor) in order to verbally present your review report and provide feedback on the outcomes of the implementation process. 10. Meet with the key personnel and stakeholders of the Sydney Opera House Management (classmates allocated by the assessor) to verbally present your review report and provide feedback on the outcomes of the implementation process. Submit all the assessment evidence to your assessor within the agreed timeframe. Ensure you keep a copy of all the work submitted for your own records. What you must provide: 1. A review report on workplace sustainability policy implementation at Sydney Opera House (Step 1 -8). Your assessor will be looking for: • A verbal presentation to key personnel and stakeholders of the Sydney Opera House Management (classmates allocated by the assessor) to present the review report on workplace sustainability policy implementation and provide feedback on the outcomes of the implementation process. • Evidence that you have reflected and summarised the information provided for this assessment and information reviewed from the Sydney opera house environmental sustainability policy and the Sydney opera house 2009 annual report. • Evidence that you have recommended changes that reflect the information provided on workplace sustainability policy implementation at Sydney Opera House. • Literacy skills to read and evaluate complex and formal documents such as policy and legislation • Research, analytical and writing skills to research, analyse and present information; to prepare written reports requiring precision of expression and language and structures suited to the intended audience • Knowledge of relevant organisational policies, procedures and protocols along with relevant systems and procedures to aid in the achievement of workplace sustainability • Ability to review implementation strategy, as part of the policy, showing a measurable improvement utilising the chosen benchmark indicators • Ability to communicate with stakeholders to discuss possible approaches to policy development and implementation by utilising communication skills to adjust communication to suit different audiences and to respond effectively to diversity. • Ability to monitor policies for analysing data on enterprise resource consumption • Use of software systems for recording and filing documentation for measurement of current usage and using word processing and other basic software for interpreting charts, flowcharts, graphs and other visual data and information • Ability to review and improve policies by identifying improvements and benchmarking against industry best practice and attempting new approaches continuously over time. Appendix 1: Example Comparison bar charts of resource usage within the Sydney Opera House for the periods 2009–2006 Figure 1: Bar chart of electricity use within the Sydney Opera House and Office Leases 2009–2006 Figure 2: Bar chart of gas usage within the Sydney Opera House 2009–2006 Figure 3: Bar chart of water usage within the Sydney Opera House 2009–2006 ASSESSMENT 3 – DIRECT OBSERVATION/ REPORT ASSESSOR CHECKLIST This checklist is to be completed by the assessor and used as a record for student performance for this task. Student Name: Student ID No: Unit Code: BSBSUS501 Unit Title: Develop workplace policy and procedure for sustainability Assessment Criteria - Six- month management review Satisfactory Not Satisfactory Did the student submit the following documents A review report on workplace sustainability policy implementation at Sydney Opera House.   Within the agreed timeframe   Did the student Prepare a report that reflects and summarises the information provided for this assessment in Appendix 1 and information reviewed from the Sydney Opera House Environmental Sustainability Policy and the Sydney Opera House 2009 Annual Report.   Prepare a report that recommends changes or revisions to policy and procedure that reflect the information provided on workplace sustainability policy implementation at Sydney Opera House   Describe all identified outcomes of the implementation process so far, including at least: • Conserving natural resources • Minimising waste and pollution • Reducing greenhouse gas emissions • Enhancing the natural environment   Prepare graphs or charts that describe or summarise progress towards or against targets or KPIs. These should show similar trends to: • Figure 1: Bar chart of electricity use within the Sydney Opera House and Office Leases 2009–2006 • Figure 2: Bar chart of Gas usage within the Sydney Opera House 2009–2006 • Figure 3: Bar chart of Water usage within the Sydney Opera House 2009–2006   Evaluate given information and graphs to identify trends in data, including: (Student to provide best approximates as possible) • General reduction in overall resource usage ~11% • Reduction in electricity use ~9% • Increased electricity used within offsite leases ~3% • Increased use in gas ~ 5% • Reduction in water usage ~ 9%   Identify and describe further action areas from information provided, including at least: • Need to continue reduction in electricity used by Offsite leases • Need to continue reduction on water usage • Need to continue reduction on gas usage   Develop a plan to address identified action areas, including all identified areas above   Identify and describe areas of successful implementation including at least comment on: • Reduced electricity use • Increased recycling (surmised from increase recycled waste removal costs)   Recommends changes or revisions to policy and procedure, including: • Ongoing reinforcement and promotion of sustainable business practices • Ongoing reinforcement for the reduction in resource usage   Prepare a review report on workplace sustainability policy implementation which includes all the information from Step 1 to 8 of this assessment procedure.   Conduct a verbal presentation to key personnel and stakeholders of the Sydney Opera House Management (classmates allocated by the assessor) to present the review report on workplace sustainability policy implementation and provide feedback on the outcomes of the implementation process.   Review implementation strategy, as part of the policy, showing a measurable improvement utilising the chosen benchmark indicators   Communicate with stakeholders to discuss possible approaches to policy development and implementation by utilising communication skills to adjust communication to suit different audiences and to respond effectively to diversity   Monitor policies for analysing data on enterprise resource consumption   Use of software systems for recording and filing documentation for measurement of current usage and using word processing and other basic software for interpreting charts, flowcharts, graphs and other visual data and information   Review and improve policies by identifying improvements and benchmarking against industry best practice and attempting new approaches continuously over time   Demonstrate literacy skills to read and evaluate complex and formal documents such as policy and legislation   Demonstrate research, analytical and writing skills to research, analyse and present information; to prepare written reports requiring precision of expression and language and structures suited to the intended audience   Demonstrate understanding of relevant organisational policies, procedures and protocols along with relevant systems and procedures to aid in the achievement of workplace sustainability    Satisfactory  Not Yet Satisfactory (Please tick the assessment result for this task) If Not Yet Satisfactory – Please identify the re-assessment arrangements: Student Declaration: I declare that I have been assessed in this assessment task, have been provided with feedback and I have been advised of my result. I also am aware of my appeal rights Student name: __________________________ Signature: ____________________________ Date: ____/_____/_____ Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback Assessor Name: __________________________ Signature: ____________________________ Date: ____/_____/_____ Comments/ Feedback (If the student is deemed Not Satisfactory the Assessor MUST state the circumstances and reasons why this judgment has been made):