Assignment title: Management
Unit Information
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CUC107 Cultural Intelligence and Capability Semester Two 2016
CUC107 Cultural Intelligence and Capability
Credit Points: 10 Modes: Internal and External Semester Two, 2016
The Unit Coordinators:
Dr Sharon Ford – Internal Coordinator Dr Birut Zemits – External Coordinator
Phone: 08 8946 6376 Phone: 08 8946 6995
Email: [email protected] Email: [email protected]
Unit Description
Cultural Intelligence and Capability explores important issues related to living, studying and
working as a professional in the diverse social and cultural environments of contemporary society.
The unit examines broad interactions between culture, knowledge, experience and behaviour,
and the way in which these interactions and our perceptions of culture shape our interactions at a
personal, academic and professional level. It explores the notion of cultural intelligence and the
need for people to be capable of identifying and analysing the complex cultural dynamics of their
interpersonal, academic and professional interactions, and developing places for people to
operate safely and effectively. The study program for this unit provides a structure for students to
reflect upon, analyse and articulate how they respond to the complex cultural circumstances into
which they are immersed as a student and as a graduate in their chosen profession.
Learning Outcomes
On completion of this unit, students should be able to:
1. use a variety of media to demonstrate their understanding of themselves as multidimensional cultural beings in society;
2. analyse the dynamic interactions of themselves and others in a variety of cultural
contexts;
3. analyse and evaluate strategies for creating culturally safe spaces in diverse social,
academic and work environments;
4. identify, access, evaluate, organise and communicate information using contemporary
technologies; and
5. work constructively in a group to achieve a positive outcome.
6.Unit Information
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CUC107 Cultural Intelligence and Capability Semester Two 2016
Teaching and Learning Strategies
We have tried to ensure that both internal and external students have a similar learning
experience, with opportunities to interact and discuss the ideas presented through readings and
the web-site learning materials.
External Students: The Learnline site and the Web Learning Materials for Cultural Intelligence
and Capabilities provide you with everything you will need to complete the unit. All submissions
of assignments need to be uploaded through Learnline Assessments > Submissions. You will
need to commit to at least four hours per week to work through each week's theme, which
include activities and set readings. Weekly on-line classrooms and wiki groups provide further
forums for extending communication between lecturers, tutors and students about the unit. It
can be expected that these forums, together with the time needed to complete the assessment
items, will take another six hours per week, adding up to a total of ten hours per week required
to successively fulfil the requirements of the unit.
Internal Students: The lectures and workshops in Cultural Intelligence and Capabilities operate
as an integral part of the learning experience for internal students with an 80% attendance
required. All sessions take place in a workshop situation and draw on materials in the Website
Learning Materials. In the workshops, students address the different concepts and ideas
explored in the unit, completing activities that help to make sense of the concepts. This will also
assist directly in preparing for the assessment items for submission. Workshops run for three
hours, once per week. It can be expected that working through the set readings at home and
completing the unit assessment will take up an additional seven hours per week, adding up to a
total of ten hours per week required to successfully fulfil the requirements of the unit.
Unit Coordinator and Tutors
External students will be enrolled in a group within the first week of the Semester. Internal
students will need to self-enrol in a suitable time for a class. Do this by selecting Learning Groups
(& wiki) in the left-hand panel in Learnline and following the information prompts from there.
These sign-up groups are limited to 50 students so you may need to choose another one if it is
full. Each group is assigned a tutor who is your first port of call when you have any queries or
problems. Your tutor will also be marking your work and providing feedback. If you are an
external student, your main contact with your tutor will be via email. Tutor contact details are
available from the Staff Contacts section on Learnline. The tutors will keep in touch with weekly
e-mails for external students or face to face for internal students.
Be aware that some tutors work on a part-time basis, so please allow at least 72 hours response
time for your emails or phone messages. Also, please do not expect lecturers or tutors to
respond during the weekends.Unit Information
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CUC107 Cultural Intelligence and Capability Semester Two 2016
Study Plan The table below describes the weekly plan of study for this unit. You should refer
to this regularly so you are prepared for class and know when assessments are due.
Study Plan
Week Focus Reading Assessments
Cultural Self-Awareness
1 Culture Spencer-Oatey (2012, pp. 1– 2; 16-17)
2 Knowledge Taipale (2012, pp.173-178)
3 Experience Russell (2011, pp. 29-35) Assess 1A: Cultural Reflection
Due: Mon 1 Aug
4 Behaviour Spencer-Oatey (2012, pp. 1– 2; 16-17)
Cultural Intelligence
5 You and Culture Quappe and Cantatore (2005) Assess 1B: Cultural Mind map
Due: Mon 15 Aug
6 Cultural Difference Brislin, Worthley & Macnab (2006)
7 Culture Shock Flanja (2009)
Mid-Semester Break: 5 – 9 Sept, 2016
8 Cross-cultural Communication
Cultural Capabilities
9 Cultural Judgments Holley & Steiner (2005) Assess 2: Critical Reflection
Due: Mon 19 Sept
10 Cultural Empathy Bruhn (2005)
11 Creating Safe Spaces Holley & Steiner (2005)
12 Preparing for Assignment 3
13 Submit Assignment 3 Assess 3: Creating Safe Spaces
Due: Mon 17 OctUnit Information
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CUC107 Cultural Intelligence and Capability Semester Two 2016
Access to Readings and Resources There is no set text for this unit. All the necessary readings
are available as Pdf documents directed through the Web-site Learning materials. Readings are also
available on Learnline under the Readings and Weekly Guide link on the left-hand panel.
Assessment Overview There are three items of assessment—the first of which will be
submitted in two parts, 1A in Week 3 and 1 B in Week 5. You must submit all three assessments
tasks to be considered for a passing grade in this unit. Extended details of tasks required for the
completion of the assessment items can be found through the top tab in the website learning
materials. There are also detailed instructions on preparation included in the website.
Assessment
Item Focus Value Length Due Date
Assignment 1A
Cultural Reflection Journal Entry
Reflecting on your life, write an on-line
journal entry (200 - 250 words) about how
you see yourself as a cultural Being. You
might like to think about your personal
culture and how things like habits and
customs, objects, activities, beliefs and
rituals, places and people, have influenced
and shaped you to be the person that you
are today.
5% 200-259
words
Monday Week 3
1 Aug
Assignment 1B
Cultural Blue Print/Mind-Map
Create a visual mind map, which will include
four elements of your personal culture.
Show how knowledge, experiences and
behaviours are related to each element.
10% 1 A4 page
(Pdf)
Monday Week 5
15 Aug
Assignment 2
Critical Reflection
Write an essay to critically reflect on why
cultural self-awareness is important to
develop cultural intelligence. Use the
readings covered and personal examples,
which draw on observations and
experiences to discuss how and why
cultural self-awareness assists people to be
more culturally intelligent.
40% 1000-1200
words
Monday Week 9
19 Sept
Assignment 3
Creating Safe Spaces
Make evident your growing cultural
capabilities by writing a report that analyses
safe or unsafe spaces as depicted in the
media clip that you have chosen.
45%
1500-1700
words
Monday Week 13
17 OctUnit Information
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CUC107 Cultural Intelligence and Capability Semester Two 2016
Assessment Details All assessment items are to be submitted through Learnline via the
Submission link. Be aware of the following points when you finalise your submission:
Once you have submitted an assignment successfully to the Learnline site, your tutor will
make contact with you if there are problems with corrupt documents.
There is no need to email your tutor a copy of your assignment unless asked to do so, but do
keep a copy of your assignment just in case there are problems.
Learnline identifies a submission date and time and it is this record that will be used to
determine whether an assignment has been submitted on time.
When you are about to save the final copy of your assignment and you are ready to upload
it to Learnline, name the document in the following way:
your_name_CUC107assignmentnumber e.g.: janis_byrne_CUC107assignment1.doc
Each assignment should be submitted as a single document.
Assessment 1A: Cultural Reflection Journal Entry
Due date Monday Week 3
Time: This task should take about 1-2 hours
Length: 200-250 words
Value: 5%
Introduction: The first step in thinking about culture is thinking about ourselves as cultural Beings.
This assignment is the first part of a two-part assignment involving self-reflection. It requires writing
a short reflective piece of writing in an 'online journal' space, about what cultural elements have
been important in making you the person that you are today.
Task: After working your way through the Week 1 workshop, activities and readings, and reflecting
on your life, write a paragraph (200 - 250 words) about how you see yourself as a cultural Being.
You might like to think about your personal culture and how things like habits and customs, objects,
activities, beliefs and rituals, places and people, have influenced and shaped you to be the person
(cultural Being) that you are today.
Submission: Journal submission is via the Assessment Submission link in Learnline. This link will
take you to a journal link. Select the journal link which will then take you to a journal space or box
in which you can write your entry. Remember to include your name and student number in your
entry. Please note that this task is kept private, so that only your lecturers can see your entry.Unit Information
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CUC107 Cultural Intelligence and Capability Semester Two 2016
Assessment 1B: Mind Map with paragraph
Due date Monday Week 5
Time: This task should take about 4-5 hours
Length: 1 A4 page (pdf format)
Value: 10%
Introduction: In order to work effectively with others in a university or workplace setting, it is
important to understand different cultural perspectives. The first step in acquiring cultural
capabilities is to understand your own culture and the knowledges, experiences and behaviours
that contribute to it.
Task: Construct a mind-map as a visual representation to show your understanding and analysis of
your personal culture (your cultural self). You should first identify at least four key elements that
make up your personal identity/culture. Next, draw up a mind-map that includes these four
elements. The mind map will also show how the aspects of knowledge, experience and behaviour
have all contributed to each of these elements. Provide a 'key' for the three different aspects of
each of your four elements (knowledge, experience and behaviour) by clear colour coding or
particular shapes. Be sure to differentiate clearly between knowledge, experience and behaviour.
Assessment 2: Critical Reflection Essay
Due date Monday Week 9
Length: 1000 - 1200 words
Value: 40%
Introduction: After creating your mind-map, you will have built an understanding of how our
personal culture is influenced. This next assignment helps you to build your understanding of how
this awareness of influences on your personal culture can help you to be more culturally intelligent.
Task: Write an essay to critically reflect on how cultural self-awareness is an important component
of cultural intelligence. You should first define the terms 'cultural self-awareness' and 'cultural
intelligence'. Use the readings covered in the first 6 weeks, and personal examples which draw on
observations and experiences (such as one or two aspects you explored in your mind-map), to
discuss how and why cultural self-awareness assists people to be more culturally intelligent. Use at
least four readings covered in the first 8 weeks. The relevant readings include Spencer-Oatey
(2012), Taipale (2012), Russell (2011), Quappe & Cantatore (2005) and Brislin, Worthley and Mcnab
(2006), and Flanja (2009). Of course, you may include other relevant readings to support your
discussion. Using these readings, describe your experiences (you may use some of the aspects that
you explored in your mind map if you wish) that illustrate the points being made in the readings.
This assignment should be written in an essay structure, which includes an introduction, body and
conclusion as well as references. As a reflective essay, we expect you to write in the first personUnit Information
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CUC107 Cultural Intelligence and Capability Semester Two 2016
when you are recounting examples from your experience. So, you will be moving between third
person when you discuss the readings and first person when you describe your experiences that
illustrate the points being made in the readings. Details of how you should construct the essay are
provided in the preparation section of Assessment 2. The reading from Russell (2011) also
illustrates the integration of personal reflection with the literature.
Assessment 3: Creating Safe Spaces
Due date: Monday Week 13
Length: 1500 - 1700 words
Value: 45%
Introduction: It has been argued that safe spaces are fundamental to operating effectively in the
workplace, community and the university. Cultural self-awareness, cultural intelligence and cultural
capability are all required for creating safe spaces. So, successfully completing this task will require
that you draw together all of the learning from the unit to show how it is possible to create safe
spaces for people. This assessment requires that you use the template provided to write a report
on creating safe spaces.
Task: Using an excerpt from a media clip of people interacting within a 'space', analyse the various
aspects of the scenario including the physical location and interactions between actors to highlight
your understanding of safe and unsafe spaces. Your analysis should be written in report format
using formal academic language to:
• analyse the chosen clip for safe or unsafe spaces;
• demonstrate your understanding of the characteristics of culturally safe or unsafe spaces
by discussing those spaces identified in the media clip;
• based on the scenario shown in your media clip, provide recommendations for creating or
sustaining culturally safe spaces; and
• support discussion and recommendations with research literature.
Your research literature should be drawn from the readings we have provided during the Semester,
as well as at least two other readings you have found through your own research. In total, you need
at least six references including reference details for the film.
Your report should use the template provided in the Web Learnline Materials.Unit Information
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CUC107 Cultural Intelligence and Capability Semester Two 2016
Copying & plagiarism
IMPORTANT: Plagiarism and collusion are very serious matters. If you are caught deliberately
plagiarising in any of your assignments, you may fail the assignment and even the whole unit. You may
also be penalised by the University with further disciplinary action.
Plagiarism is the presentation of someone else's work without acknowledgement. This may happen if you
copy another student's work or if you use the words and ideas of an author of a book or article and do
not correctly cite and reference it.
Collusion is getting another person to help or assist you in writing and producing the final version of an
assignment/assessment without the express requirement, permission, or knowledge of the assessor (your
tutor or the unit coordinators). Staff and students may use information and ideas expressed by others,
but this use must be identified by appropriate referencing. (CDU Academic and Scientific Misconduct
policy 3.3 v.1)
One of the focuses of the common units is to teach you to correctly cite and reference the sources that
you use in your writing and in your assignments. Acknowledging other people's ideas and written work is
a key part of successful study at university, so you should make the most of this opportunity to learn as
much as you can about correct methods of citing and referencing for your study area in order to avoid
plagiarism. The Charles Darwin University policy on plagiarism is called the "Academic and Scientific
Misconduct Policy" and can be viewed or downloaded here:
www.cdu.edu.au/governance/doclibrary/pro-092.pdf
Attendance
For internal students, the expectation for attendance at tutorials is a minimum 80%.
External students are expected to either attend the online Collaborate workshops, or in the case where
this is not possible, access the recording of the workshop.
Assignment Extensions
Time management is a key skill to learn at university and it is important you make every attempt to meet
the assignment due dates so that you don't fall behind with your study. If you do require an extension, it
is important to apply for one before the assignment is due. If you do not request an extension before the
assignment is due then 5% a day is deducted to a minimum of a pass.
Resubmission
Resubmission of assignments will be offered to students where they have not met the standard for a
pass. The resubmission is allowed on the proviso that you:
Will only achieve a maximum pass grade (50%)
Must resubmit within an agreed time frame.Unit Information
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CUC107 Cultural Intelligence and Capability Semester Two 2016
Referencing Requirements
APA (American Psychological Association) Referencing is required for all work in this unit. No work should
be submitted without an appropriate reference list and in-text referencing that correctly acknowledges
the source of information and ideas used in the text of your assigned work. The CDU Library provides an
overview of what is involved in APA referencing. This can be found
http://libguides.cdu.edu.au/content.php?pid=100403&sid=753758
Grading:
The CDU higher education grading system will be used for conversion of marks into grades as per the
Assessment Rules noted above:
Mark Grade
85-100 HD
75-84 D
65-74 C
50-64 P
0-49 F
Special Consideration:
Staff at Support and Equity Services can assist with the processes for special examinations, special
consideration and special arrangements. http://www.cdu.edu.au/equity-services