Assignment title: Management
The following assignment need not focus on any one practice, organisation or business. If you are currently employed within any industry, then you may structure your responses using examples from that employment; or you may respond using experiences from a previous employment, or a combination of one or more. If you are not employed then you can research a workplace of your choice to respond accordingly and may use examples from personal and/or social experiences if relevant to the assessment requirementsTask 1In this task you have to choose an organisation of your choice (may be your current or previous organisation or any other organisation that you are familiar with). In this task, you are required to develop a customer service plan in order to ensure that your customers buy your particular products and services (offerings) regularly.Providing excellent customer service will help achieve a high level of customer satisfaction and will encourage customers to return and recommend the organisations to other people.