TAEDES402A – Learner Workbook Version 4.0Q2. Go to the www.training.gov.au website and search for a unit of competency. Once you have done so, answer the questions below. For example, BSBCMM301 Process customer complaints.a. List your chosen unit below followed by the competency standards included in the unit.b. What other training specifications will need to be considered in the unit?c. List the key stakeholders in the design phase of a training program.Q5b. Describe how training packages can assist in setting a benchmark for training and assessment.Q7a. What is a Training and Assessment Strategy (TAS)?Page 15 of 39TAEDES401A & TAEDES402A – Learner Workbook Version 4.0Q9.List three (3) places where you would look for existing learning resources for a learning program. 1Q10. Explain why it is important to document your training program?Q11a. Describe how you can keep up to date with Training Package updates or changes.Q11b. When changes to Training Packages are identified and those changes impact on a training program you deliver, what are your obligations with regard to transitioning and documenting these changes? (Hint – refer to the Transition fact sheet)Q12. Describe the purpose of a quality management system and explain why it is important for a registered training organisation to have one.