1. Are the form and use of information and decisionsupport systems for managers and business professionalschanging and expanding? Why or why not?4. Refer to the Real World Challenge at the beginningof the chapter. Does DHL stand to lose anythingby integrating its operations under a single,global brand? If so, what? Is there a way to keepthe best of both alternatives?5. In what ways does using an electronic spreadsheetpackage provide you with the capabilities of a decisionsupport system?7. Refer to the Real World Solution in the chapter.How would a local marketing manager decide thatthe tool is no longer applicable, or maybe not to aparticular situation? If the use of the tool eventuallydoes away with the need for local marketingmanagers, then what?10. What are some of the limitations or dangersyou see in the use of AI technologies such asexpert systems, virtual reality, and intelligentagents? What could be done to minimize sucheffects?