Reflective Account to my Presentation Business and Healthcare Management Service Operations ManagementYou were part of a group who presented your finding on a case study relating to an issue in your sector of study. • Write a reflective account of your approach and attitude to the presentation task. Make comments on how working in a group assisted you in undertaking this task. Comment on theories relating to group dynamics and group role, making use of relevant theories eg Tuckman, Belbin etc.