Identify and describe in your own words the three (3) essential skills that managers should be sufficiently competent to use in their daily work. Use an example from your organisation or one with which you are familiar to support your answer. (For that purpose, you must identify the industry in which your organisation operates as well as the title(s) of the managerial position(s) used in your example). (12 marks) (b) Identify the managerial skills that Justin and Martina have used in the scenario above and indicate for each one of these skills the level of competence (high, average or low) that Justin and Martina have each demonstrated. Provide reasons for your assessment. Your answer should follow the format of the table below. Note that if, according to you, one or more of the 3 managerial skills is not being demonstrated by either Justin or Martina, simply indicate the skill and the mention: “not demonstrated in the case study”. (18 marks) Demonstrated managerial skill Skill level competence (high, average, low) Reasons supporting your assessment of this manager’s skill level competence Justin ... ... ... Martha ... ... ... Question 2 (a) Describe in your own words each of the four (4) functions of the management process. Using facts from the case study, provide one example of the function(s) that is/are illustrated in that case study. (12 marks) (b) Draw a diagram of the 4-function management process that illustrates the relationship between the four functions better than the diagram presented in your textbook on page 35. Following the example below, discuss one (1) relationship between any two of these functions. Example: Relationship between the controlling and planning functions. Planning sets goals to achieve and controlling checks whether these goals have indeed been achieved. BUS101e Assignment 2 SIM UNIVERSITY Assignment 2 – Page 6 of 7 When, through control, a goal has been identified as not achieved, it is possible that poor planning might have been the cause and therefore, better planning might be needed to ensure that the same goal is achieved in the future. (10 marks) (c) Using the 6 characteristics of an effective (well-written) goal: (i) Assess the effectiveness of each one of the three (3) goals set by Justin during his first sales meeting and explain the reason(s) why you think each goal, as formulated, is effective or ineffective. (You should mention any reasonable assumption(s) that you make if the facts of the case study are silent about one or more of a well-written goal characteristics).