Referencing Styles : Harvard 1. Identify three (3) reasons why it is important to recognise and use culturally appropriate and safe work practices in the workplace. 1.2 Explain one (1) way of identifying if a work place practice is culturally safe. 1.3 Give one (1) example of a non-harmful, culturally safe work place practice. 2. Respond respectfully and sensitively to cultural beliefs and practice that may cause harm 2.1 When a cultural difficulty or misunderstanding has occurred, identify two (2) ways in which it may impact on a client. 2.2 A Jehovah Witness is refusing a blood transfusion, but urgently requiring one, can be considered a cultural belief that may cause harm. Identify two (2) ways in how you would respectfully and sensitively respond to a cultural belief that may cause harm? E.g. Determine if language is a barrier. 3. Communicate effectively with a person from a diverse cultural background 3.1 Identify three (3) communication techniques and/or assistance that could enhance confidence and trust in the nurse/client relationship and that could be used when communicating with a person from another cultural background. 4. Conflict resolution & negotiation skills 4.1 Identify three (3) strategies that you could use to resolve conflict within the Workplace, to improve current work practices. 4.2 Identify two (2) negotiation skills that could improve current work practices and Be used to resolve a conflict within the workplace. 5. Discrimination and bias in the workplace 5.1 Bias and discrimination are acts of social exclusion and can cause psychological harm.. List three (3) strategies you could use to address and eliminate discrimination and bias in the workplace and enhance workplace relationships.