Assessment Instruction 1. Review the case study information provided and determine all legislative and regulatory documents that describe compliance requirements for this company. 2. Research best practice models used by theatres and performance spaces. 3. Draft a sustainability policy for Tiny Opera Company based on your research, the company information provided and your consultation session. Ensure that you: a. specify the scope of the policy (who it applies to, relevant standards and legislation) b. outline Tiny Opera Company’s commitment to the policy c. address areas of sustainability that Tiny Opera Company specifically wants to focus on. 4. Meet with Business Manager (your assessor) to discuss: a. typical barriers to sustainability policy implementation and possible strategies to address barriers b. the process you are taking to develop the policy c. the draft policy and gain approval for your draft. 5. Update your draft policy according to agreements that you made in consultation with the Business Manager. 6. Collate your research into legislation and best practice models and the sustainability policy you have developed into an interim report that includes: a. an outline of the environmental and sustainability legislation that applies to Tiny Opera Company b. an explanation of how you developed a sustainability policy that reflects Tiny Opera Company’s commitment to sustainability c. strategies for promoting awareness of the sustainability policy d. strategies for maximising the impact of the policy (training, marketing, stakeholder engagement). 7. Submit the report, and the final version of the sustainability policy, to your assessor. Ensure you keep copies for your records. Part B You will develop an implementation plan and monitoring strategy to meet Sydney Opera House targets provided. STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 BSBSUS501 Develop Workplace Policy and Procedure for Sustainability.AT2.V2 Page 3 of 14 1. Review the Sydney Opera House vision, mission, goals and policies, especially the Environmental Sustainability Policy. These documents are available from the Corporate Information page at: . 2. Complete a sustainability implementation plan (using the template provided in Appendix 2) to implement the Sydney Opera House sustainability policy and meet the sustainability targets set out in Appendix 1. In the implementation plan, include: a. two or more actions for each target (listed in Appendix 1) b. at least one action that involves staff training c. at least one action that involves communication to staff through a presentation. 3. Develop a monitoring strategy (using the template provided in Appendix 3) for meeting the targets that includes: a. key outcomes expected for each action and person b. metrics/key performance indicators for each action c. a method of gathering and recording data on sustainability performance. 4. Using your implementation plan, you will develop a training session for Sydney Opera House employees. Your aim is to use the training to improve resource efficiency at the Sydney Opera House. 5. Develop a training session in accordance with your implementation plan. Design the presentation or training to improve resource efficiency in some area (e.g. how to use new waste systems in the cafe) 6. Review the organisational structure (see Appendix 4) to determine the appropriate audience for the training session. 7. During either your presentation or training you will need to include: a. a brief description of the Sydney Opera House Environmental Sustainability Policy and its expected outcomes for stakeholder groups (you can access the Environmental Sustainability Policy from ) b. an outline of Sydney Opera House systems and procedures that relate to sustainability c. information for staff as to what their responsibilities are, what activities they are to carry out and what outcomes are expected d. additional time for questions and comments from staff. STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 BSBSUS501 Develop Workplace Policy and Procedure for Sustainability.AT2.V2 Page 4 of 14 Key Requirements You must provide: Part A ● draft sustainability policy ● an interim report that includes: ○ an outline of the environmental and sustainability legislation that applies to Tiny Opera Company ○ an explanation of how you developed a sustainability policy that reflects Tiny Opera Company’s commitment to sustainability ○ strategies for promoting awareness of the sustainability policy ○ strategies for maximising the impact of the policy (training, marketing, stakeholder engagement) ● final version of the sustainability policy. Your assessor will be looking for: ● reading skills to interpret documents to determine legislative requirements ● writing skills to prepare documents appropriate to the context and audience ● oral communication skills to: ○ present information and seek advice using questioning and listening skills ○ use appropriate conventions when communicating with stakeholders ● numeracy skills related to timeframe and costs of policy options ● work skills to: ○ modify policies and procedures ○ lead consultation with stakeholders ○ plan work activities of yourself and others ○ systematically gather information, set goals and evaluate options ● knowledge of applicable environmental or sustainability legislation ● knowledge of sources of information that can be used to plan and develop the organisation’s sustainability policy ● knowledge of policy development processes and practices. STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 BSBSUS501 Develop Workplace Policy and Procedure for Sustainability.AT2.V2 Page 5 of 14 Part B ● submit an implementation plan ● submit a monitoring strategy ● deliver a training session to employees (other learners acting as employees) ● address comments and questions from employees (other learners acting as employees) Your assessor will be looking for: ● reading skills to interpret and evaluate Sydney Opera House organisational documents ● writing skills to prepare documentation appropriate to context and audience ● oral communication skills to present information and seek advice using questioning and listening skills ● work skills to: ○ monitor organisational policies and procedures ○ use appropriate conventions and protocols when communicating with stakeholders ○ sequence and schedule activities, monitor implementation and manage communication ● knowledge of Sydney Opera House sustainability systems and procedures ● knowledge of typical barriers to implementing policies and procedures and possible strategies to address them Case study – Tiny opera Company The history of the Tiny Opera Company Tiny Opera Company operates in a rural NSW town. Colleen Starr started the company after moving to the small town from Sydney in the late 1970s. Colleen wanted to bring the wonder and entertainment of theatre-based performances to rural NSW. Her vision was to create a regional theatre that emulated the Sydney Opera House; making theatre both accessible and valued in her town and the surrounding community. Stella’s idea and passion was shared by a wealthy landowner in the area who donated $2.3 million to support the purchase of a venue and the ongoing operation of the theatre. $1.3 million of this was invested in a trust which has been added to over the years that Tiny Opera Company has generated a profit. Colleen Starr bought an old town hall that had been built in the early 1900s. The hall is listed on the State Heritage Register in NSW. Basic interior renovations were carried out to the stage, three dressing rooms, kitchen, break room, meeting room, food counter and ticketing booth including: ● painting internal walls ● installing wall-mounted radiators throughout the theatres, dressing rooms and break room STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 BSBSUS501 Develop Workplace Policy and Procedure for Sustainability.AT2.V2 Page 6 of 14 ● installing a dishwasher and oven in the kitchen ● installing a wood heater in the meeting room. Tiny Opera Company has staged regular performances in the theatre from the 1970s onwards. Ten years ago, the Tiny Opera Company built a small office building to serve the growing number full time staff. Tiny Opera Company today The staff at Tiny Opera company currently include: ● Stage Manager (part-time) ● Director of Programming ● Resident Designer (funded by a grant for three years) ● Business Manager ● Marketing Communications Manager (part-time) ● Project Officers x 3 (part-time) ● Customer Service Representatives x 2 (part-time). This year, the Tiny Opera Company has added a position for a new environment officer. You have been hired as the new environment officer at Tiny Opera Company after responding to the following job advertisement. STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 BSBSUS501 Develop Workplace Policy and Procedure for Sustainability.AT2.V2 Page 7 of 14 You are inducted by Nic Tan, the Business Manager of Tiny Opera Company, who gives you an overview of how the company wants to approach sustainability. In the last six months, Tiny Opera Company has been focusing on becoming a more sustainable operation. Nic Tan has reviewed some of the organisation’s operations and has observed that resource use in the theatre is not aligned with sustainable work practices being promoted at Tiny Opera Company. Nic realises that this is at least partly due to the policy and procedure documents not reflecting industry requirements or reflecting Tiny Opera Company’s aim to increase sustainability across its operations. Nic wants you to update the sustainability policy to specifically reflect the sustainability aims of the business. Nic wants to focus on the following areas: ● minimising resource use ● using resources more efficiently ● reducing toxic material and hazardous chemical use ● employing life cycle management approaches ● implementing a sustainability continuous improvement strategy. Sustainability project officer position Tiny Opera Company is taking a new direction to become a leading practitioner of sustainable practices in the performing arts industry. As part of this direction, Tiny Opera Company has created an exciting new position for a sustainability project officer. You will be motivated, enthusiastic about sustainability and ready to bring an innovative approach to Tiny Opera Company practices. You will work within our small team at Tiny Opera to review work practices, especially the use of costume, props, lighting and facilities, as well as communications, and equal employment opportunity practices. You will be required to develop best practice models to increase sustainability practices across the organisation. This may involve training and educating staff through professional development, company newsletters and other similar approaches. We are looking for a highly skilled individual capable of reviewing technical documents and legislation in order to develop plain language policy, internal memos and external publicity materials. The project officer is also required to develop materials to inform and educate audiences about Tiny Opera Company’s sustainable activities and encourage participation in activities and practices that lead to better environmental outcomes. STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 BSBSUS501 Develop Workplace Policy and Procedure for Sustainability.AT2.V2 Page 8 of 14 Nic Tan also mentions that they need something in the policy that talks about measuring resource use and reviewing resource records periodically because that’s the main way that Tiny Opera Company will be monitoring their progress towards minimising resource use. Tiny Opera Company has made an effort to improve sustainability by pursuing some new sustainability initiatives: ● programming of all reverse-cycle air conditioners in the office to automatically switch off at 4.45 pm every day: ○ currently air-conditioners are manually switched off ○ it is the responsibility of the last staff member leaving each day to turn them all off – this is rarely done, and most commonly all air-conditioners are left running 24 hours per day. ● better sorting of recyclable paper from general rubbish ● using low VOC (volatile organic compound) paint when painting sets for performances to protect the health and safety of workers. Tiny Opera Sustainability Policy Tiny Opera has a commitment to minimising environmental impact by: ● using resources wisely ● encouraging visitors to consider sustainability ● focusing on appropriate management principles. We seek to improve social, economic, cultural and environmental benefits in our decision-making. Nic Tan provides you with the budget for the previous few years as well as projections for next year. Nic points out that the marketing budget has already been increased to allow for marketing the new Tiny Opera Company sustainability initiatives. Nic Tan envisages that you will create sustainability policy options that fit within amount that is currently being generated as profit. Nic Tan points out that there is quite a fluctuation in the amount of profit generated, so you should use it as a rough guide. ‘Who knows’, says Nic Tan, ‘with an innovative sustainability plan, maybe you’ll even be able to generate some additional income by bringing bigger audiences to the Tiny Opera Company in support of our new, sustainable direction’. Sustainability is a long-term goal at Tiny Opera Company, but Nic would like to see a couple of actions implemented within the next 12 months. Tiny Opera Company 2 years ago Last year This year Next year (projected) STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 BSBSUS501 Develop Workplace Policy and Procedure for Sustainability.AT2.V2 Page 9 of 14 $ $ $ $ Income Sales of goods and services 111,500 117,750 112,000 115,000 Venue hire 25,600 24,300 24,700 24,000 Grants 35,000 70,000 85,000 80,000 Philanthropy 75,500 74,750 72,000 72,000 Fundraising 3,300 6,500 5,800 4,500 Corporate partners 70,000 87,000 85,000 80,000 Investing activities 65,400 68,000 72,300 73,300 Total income 386,300 448,300 456,800 448,800 Expenses Wages and salaries 275,000 303,000 358,000 358,000 Utilities 7,672 8,472 8,672 8,800 Maintenance 1,825 869 765 1,000 Accounting expenses 1,500 1,500 1,750 1,750 Marketing 4,270 4,320 5,245 8,200 Performance costs 58,000 47,700 53,670 55,000 Miscellaneous 2,500 3,200 1,275 2,000 Total expenses 350,767 369,061 429,377 434,750 Profit/loss 35,533 79,239 27,423 14,050 Appendix 1 – Sustainability targets Objective: Reduce energy use Reduce electricity use by 2% per annum (using FY06/07 as initial benchmark). Reduce gas use by 4% per annum (using FY06/07 as initial benchmark). STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 BSBSUS501 Develop Workplace Policy and Procedure for Sustainability.AT2.V2 Page 10 of 14 Objective: Embed environmental sustainability in everything we do Reduce landfill waste and increase reuse and recycling. Reduce the use of toxic or environmentally harmful products and materials. Reduce water use by 2% per annum (using FY06/07 as initial benchmark). Objective: Engage and inspire Engage staff in supporting sustainability targets. Present information and training to employees in plain English. Inspire audiences to consider sustainability in their everyday choices. Objective: Keep accurate records Record resource use on a monthly basis. STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 Level 2, 86 Mary St, Surry Hills, NSW, 2010, AUSTRALIA - Tel +61 2 9212 7799 Level 2, 422 Little Collins St, Melbourne, Vic, 3000 - Tel +61 3 8658 5200 [email protected] - www.strathfieldcollege.edu.au BSBSUS501 Develop Workplace Policy and Procedures for Sustainability.AT1.Report /Presentation.V3 Page 11 of 14 Appendix 2 – Implementation plan Implementation Plan Objectives Action Required Associated target Resources Timeline Accountability Appendix 3 – Monitoring strategy STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 Level 2, 86 Mary St, Surry Hills, NSW, 2010, AUSTRALIA - Tel +61 2 9212 7799 Level 2, 422 Little Collins St, Melbourne, Vic, 3000 - Tel +61 3 8658 5200 [email protected] - www.strathfieldcollege.edu.au BSBSUS501 Develop Workplace Policy and Procedures for Sustainability.AT1.Report /Presentation.V3 Page 12 of 14 Description of objective/outcome/ activity/task Person responsible Metric/key performance indicator Baseline (previous year’s performance) Target Data collection methods STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 Level 2, 86 Mary St, Surry Hills, NSW, 2010, AUSTRALIA - Tel +61 2 9212 7799 Level 2, 422 Little Collins St, Melbourne, Vic, 3000 - Tel +61 3 8658 5200 [email protected] - www.strathfieldcollege.edu.au BSBSUS501 Develop Workplace Policy and Procedures for Sustainability.AT1.Report /Presentation.V3 Page 13 of 14 Description of objective/outcome/ activity/task Person responsible Metric/key performance indicator Baseline (previous year’s performance) Target Data collection methods STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 Level 2, 86 Mary St, Surry Hills, NSW, 2010, AUSTRALIA - Tel +61 2 9212 7799 Level 2, 422 Little Collins St, Melbourne, Vic, 3000 - Tel +61 3 8658 5200 [email protected] - www.strathfieldcollege.edu.au BSBSUS501 Develop Workplace Policy and Procedures for Sustainability.AT1.Report /Presentation.V2