STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 BSBWRT401 - Write complex documents.AT1.Project.V2 Page 1 of 5 ASSESSMENT TASK 1 Assessment Details Qualification code BSB42415 Qualification Name Certificate IV in Marketing and Communication Unit Code BSBWRT401 Unit Name Write complex documents Assessment Type Project Term 01/2017 Due Date Trainer / Assessor's Details Full Name: Date of Submission Instructions to the Candidates Pre Requirement for this task Student must review • Lesson materials provided in class • Examples used in lessons. Instructions to Students: • Please complete assessment task within the time frame given • You must attempt all the requirements that are addressed within this assessment task. • Copying or any kind of cheating is absolutely not permitted, if someone is found cheating or copying, will be debarred from the assessment and a disciplinary proceeding would begin. • This assessment covers the following Performance Criteria PC's Covered: 1.1– 1.6 Assessment Description You are employed by Workplace Solutions Agency. Your task is to prepare a draft report on the current workplace situation at Moortown Sports and Leisure Centre as detailed in the workplace scenario. Student Details Student Name Student IDSTRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 BSBWRT401 - Write complex documents.AT1.Project.V2 Page 2 of 5 Assessment Instructions In response to a workplace scenario, you are required to gather planning materials including a written plan/outline of your proposed draft. This assessment task, once completed, will form a first step towards completing Assessment Task 2, in which you will follow your Assessment Task 1 draft and produce a final document. The target audience for the final report is the manager of the Moortown Sports and Leisure Centre. Key Requirements You must submit: 1. Carefully read the Moortown Sports and Leisure Centre findings. 2. Plan an outline for the draft report. Submit the documents you have produced while planning, such as: a. PAMS analysis b. brainstorming activities c. mind mapping d. outline. 3. Answer the following questions: i. Look at your PAMS analysis. What is the purpose of the writing task and how will you achieve this? ii. What is the most appropriate document format for this task and why is it appropriate to the task? iii. What means of communication or communication tools (pens, paper, PowerPoint, Word) will you use and why?STRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 BSBWRT401 - Write complex documents.AT1.Project.V2 Page 3 of 5 WORKPLACE SCENARIO Moortown Sports and Leisure Centre findings From surveys of clients and community, observation, interviews with staff, and consultation with key stakeholders we find that: ●centre can't fit any new clubs ●peak times are 12–2 pm, 4–8 pm Mon–Fri; 8 am–2 pm Sat ●cafe is staffed by casuals, limited to opening times and service ●2% of Moortown residents use centre ●opening hours 6 am–10 pm ●outside peak times, centre operates at 22% capacity ●six rooms for therapy treatments = hired 35%, available only at peak times ●rooms are hired on casual basis and centre receives 15% of all monies ●no contracts, no leases ●cash is paid weekly ●65% of community are unaware of any programs, 30% are aware of two or fewer programs, 5% are aware of more than two programs ●ads in local newspaper, flyers, etc. ●sometimes there is an advertising segment on 3MU community radio ●mostly new clients are attracted by word-of-mouth, find out about programs through notice board, reception desk or from instructors ●seven clubs have long-standing agreements – verbal and use 80% of time and space ●pool and basketball court are most popular ●13 clubs use the centre: ○Moortown Basketball ClubSTRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 BSBWRT401 - Write complex documents.AT1.Project.V2 Page 4 of 5 ○Moortown Soccer Club ○Moortown Athletics ○Moortown Handball Club ○Moortown Volleyball (new) ○Lake Moortown Rowers ○Moortown Cricket Club ○Central Cycling ○The Moortown Climbers ○Maulers Basketball Club ○MSLC Squash club ○Moortown Bowlers ○MSLC table tennis team. ●five new clubs want training times ●licensed ●no booking procedure for BBQ/lawn area; members protest about private bookings because of limited space ●can fit 150 for catering ●there is a drinks fridge at reception ●sports clothing, health supplements, massage oils, etc., are also sold at reception = big demand causing space and crowding problems ●five full-time staff ●27 casuals – Moortown Uni students who do lots of different roles, e.g. bar/café, lifeguard, holiday program leaders, umpire, reception, etc. ●no handover procedure, no intranetSTRATHFIELD COLLEGE Strathfield College Pty Ltd CRICOS Code: 02736K National Code: 91223 ABN: 85 168 435 667 BSBWRT401 - Write complex documents.AT1.Project.V2 Page 5 of 5 ●communication is via central message book ●no regular staff meetings ●staffing budget is 21% over ●all bookings – crèche, rooms for hire, courts, etc., are done by hand in separate record books in the various areas, then put together into one book at main desk ●double bookings and missed bookings happen a lot