BSBPMG513 Manage project quality Assessment # A2 Assessment Type A2 Due Date See study plan Your Name: Your ST ID: Signature (if completing in class): Assessment Conditions This is an assessment that may be worked on in study time and as homework. Assessment presentation should be completed in a manner that is appropriate to professional business reporting. All sections and requirements of the assessment task must be included. Feedback may be sought prior to submission. Where necessary include forms, pictures, charts etc. may be added as attachments. Assessment Submission Requirements • Assessment cover page MUST be filled with your full name and student ID and always accompany your assessment submission • Assessments have to be submitted in word format, unless otherwise specified by your trainer and assessor • ALL assessments must be sent to [email protected] • NO students are to email assessments to their trainer only • Your email message and assessment MUST have the following details: EMAIL SUBJECT: BSBPMG513_Your Trainer Name_ Assessment Submission EMAIL CONTENT: Please find attached assessments task/s for the unit BSBPMG513 o Student Name: o Student ID: o The Unit Code: BSBPMG513 o Assessment type: A2 o Trainer and assessor: Add your trainer's name ATTACHMENT TITLE: BSBPMG513_A2_ Your Full Name Assessments will only be accepted if the above instructions above are followed • All assessments MUST be submitted as per submission dates (please refer to your training log) • Late submissions and re submission policy will apply (please refer to your training log) If you are completing this assessment task in class, submit it to your trainer. DO NOT USE PENCIL ONLY BLACK OR BLUE PEN. If you are completing it at home, submit electronically as per instructions above. Re-submissions If you receive NYC for your assessment you must make the necessary adjustments and re-submit. Please rename your file with RESUB1 /RESUB2 etc. It is important to do this to distinguish between the old file and the new one with the adjustments Declaration of authorship and authenticity I, the above named student, confirm that by submitting, or causing the attached assignment to be submitted, to Lonsdale Institute Pty Ltd, I have not plagiarised any other person's work in this assignment and except where appropriately acknowledged, this assignment is my own work, has been expressed in my own words, and has not previously been submitted for assessment. I do understand and accept the consequences of academic misconduct according to Lonsdale's Policies and Procedures. Assessment Task PART 1 (Knowledge) will assess your overall knowledge of key project management concepts: determination of project quality requirements, implementation of quality processes and project quality improvements. To satisfactorily complete PART 1 you should respond to all the questions satisfactorily. Seek feedback from your trainer for any incorrect answer to clarify any doubts or work on any knowledge gap. PART2 (Reflection) will assess your ability to identify and clarify key project management elements to develop a project quality plan. To satisfactorily complete PART 2, you should demonstrate a critical and constructive approach when developing your answer based on the given scenario If PART 1and/ or PART 2 is deemed not satisfactory, the following may occur: - The student is invited to resubmit (if major rework is needed and or it is found that the student plagiarised*); or - The student can address unsatisfactory parts with the trainer during a feedback session (this session should be documented with notes on printed assessment and signed by both student and trainer and assessor) *Please note that Lonsdale's plagiarism policy and procedures apply.   Overall Feedback from trainer and assessor: Part 1: Satisfactory 0 / Unsatisfactory 0 Part 2: Satisfactory 0 / Unsatisfactory 0 Overall Assessment A2 result has been deemed as Satisfactory 0 / Unsatisfactory 0 Comments: Resubmission Required 0 Meeting with Trainer and Assessor Required 0 --------------------------------------------------------------------------------------------------------------------------------------------------------------------- Outcome of Meeting: Overall Assessment task A2 result has been deemed as Satisfactory 0 / Unsatisfactory 0 Date: Trainer and Assessor Name: PART 1 – Knowledge Chapter 10 Textbook and Handouts 1. Give a brief definition of the following: o Continuous improvement or Kaizen: o The Deming Cycle -Plan-/DO/Check/Act: o Six Sigma: o Lean: o Total Quality Management (TQM): 2. Mention 3 quality standards that can apply to organisations and define them: 3. Name and briefly describe 3 quality assurance tools: 4. Name and briefly describe 3 quality control tools: 5. Describe 4 roles and responsibilities of quality management personnel: 6. Name briefly describe at least 3 methods/techniques that you would use for managing continuous improvements: PART 2 – REFLECTION (minimum 150 words) Reflect on the scenario below and answer the questions. You should demonstrate an understanding of how project quality is set, addressed, monitored and controlled. To illustrate how quality management works as a project management knowledge area, consider a project where you are interior decorating a penthouse apartment for a client who likes the French Provincial style. 1. Based on this scenario, how would you establish quality requirements with inputs from stakeholders? 2. What quality management tools, methods, and techniques would you employ to manage your project quality plan? 3. How would you monitor and measure quality performance during and at the end of the project? 4. How would you record lesson learned and recommend improvements?