ASSESSMENT SUMMARY SHEET • This form is to be completed by the assessor and used a final record of student competency. • All student submissions including any associated checklists (outlined below) are to be attached to this cover sheet before placing on the students file. • Student results are not to be entered onto the Student Database unless all relevant paperwork is completed and attached to this form. Student Name: Student ID No: Final Completion Date: Unit Code: BSBMGT615 Unit Title: Contribute to Organization Development Please attach the following documentation to this form Result Assessment 1 Prepare an Organizational Development Plan S / NYS / DNS Final Assessment Result for this unit C / NYC Feedback is given to the student on each Assessment task Yes / No Feedback is given to the student on final outcome of the unit Yes / No Student Declaration I have been assessed in a fair and flexible manner. I understand that the Institute's Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks. Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. Name: Name: Signature: Signature: Date: Date: ASSESSMENT 1 COVER SHEET Details of Assessment Term and Year Term 4 2016 Assessment Type Prepare an Organizational Development Plan Due Date Class Room Lecture Hall 2 Student Name: Student ID No: Date: Qualification : BSB60215 Advanced Diploma of Business Unit Code: BSBMGT615 Unit Title: Contribute to Organization Development Assessor's Name Assessment Outcome Satisfactory Not Satisfactory Student Feedback Student Declaration: I declare that this work has been completed by me honestly and with integrity. I understand that the Sydney Metro College's (SMC) Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks. Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. Name: Name: Signature: Signature: Date: Date: Student was absent from the feedback session. Assessment/evidence gathering conditions Each assessment component is recorded as either Satisfactory (S) or Not Satisfactory (NS). A student can only achieve competence when all assessment components listed under procedures and specifications of the assessment section are Satisfactory. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYS (Not Yet Satisfactory) is eligible for re-assessment. Resources required for this Assessment • All documents must be created using Microsoft Office suites i.e., MS Word, Excel, PowerPoint • Upon completion, submit the assessment printed copy to your trainer along with assessment coversheet. • Refer the notes on SMC eLearning (Moodle) to answer the tasks • Any additional material will be provided by Trainer Instructions for Students Please read the following instructions carefully • This assessment is to be completed according to the instructions given by your assessor. • Students are allowed to take this assessment home. • Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within 2 weeks of the assessment due date. • Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency. • If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. • Please refer to the College re-assessment and re-enrolment policy for more information. Procedures and Specifications of the Assessment Read all materials required for this assessment task: this procedure, the Bounce Fitness Simulated Business and information supplied in this case study. Write summary of the current status of Bounce fitness. You will be required to demonstrate the skills and knowledge required to prepare an organizational development plan and communication plan (use the templates provided) relating to a development in the organization. This assessment consists of 3 parts: 1. Develop organizational development plan 2. Implement organization development activities 3. Maintain organization development program In developing your plans, ensure they are laid out in the style demonstrated by the appropriate template document available from the Bounce Fitness Simulated Business and that you access all appropriate report writing format from the simulated business to assist in the development of your plans. You must consult with and gain approval from your assessor prior to preparing your plans and ensure that your final plans are professionally presented and contain no spelling or grammatical errors. Note: Your assessor will complete the following table as they assess your plans, therefore ensure you meet each requirement in the table and utilize it as a guide in the development of your plans. Case Study During its expansion, Bounce Fitness has left the Centres to function as independent units. In the interest of increasing customer satisfaction, Bounce Fitness has decided to standardize the way in which the Centres operate. Complaints received initiated this change. They intend to use the same systems which will be developed and documented in Head Office, the same customer services techniques, and the same fitness class routines which will be changed monthly and again issued through Head Office. The Board and Executive are very keen but expect resistance from the Personal Trainers who all believe that they create better routines than the Head Office could. The Centres staff, and clients have not been informed yet. You have been charged with the responsibility of developing a detailed organizational development plan for this initiative which clearly addresses what is to be developed and why and how development will occur. Part 1 – Develop organization development plan Task description In this task you will be required to develop a strategy for the organization to achieve a specific goal. A strategic plan is an internal document that outlines an organization's overall direction, philosophy, and purpose, examines its current status in terms of its strengths, weaknesses, opportunities and threats, set long-term objectives, and formulates short-term tactics to reach them. 1. Provide an analysis on Bounce Fitness' strategic plans to determine organization development needs and objectives 2. Determine which are the relevant groups and individuals should you consult with to profile the organization's culture and readiness for organizational development 3. Identify individuals who are able to take key roles in the organizational development process and confirm their commitment 4. What are the required information to be collected and to be analyzed in terms of the issues/ concerns faced by the organization? 5. Provide alternative strategic directions on which objectives and strategies can be considered for organizational development   6. Discuss what are the required techniques that the organization could consider when it comes change management processes to achieve and encapsulate workplace culture outcomes to be embedded into the organization development plan 7. Develop communication/education plans to achieve communication objectives in relation to the desired work environment and desired approach to problem-solving and developmental activities Part 2 - Implement organization development activities Task description In this task you will be required to ensure that there is an effective consultative processes from inception to encourage participation and sharing by stakeholders. 1. Provide an identification of what would be the ideal consultative processes to maximize participation in the organization development process and discuss how you would implement it. 2. What would be the recommended team development and training activities to foster collaborative learning and team work. 3. Discuss how would the organization be able to facilitate groups to ensure that the team is able to work collaboratively to resolve problems 4. Advise on a conflict management strategy approach to support individuals and/or groups to achieve consensus or agreement 5. Elaborate on four intervention strategies that assist to improve productivity, performance or behaviors through a series of structured individual and team activities. 6. Describe how the organization will monitor, evaluate and modify ideas through the use of brainstorming, nominal group technique or other creative idea generating models to ensure the best ideas for problem solving. i. Select at least 2 options as intervention strategies to achieved the desired performance outcomes. ii. Submit your proposal to your trainer (who would represent senior management of the organization) and obtain an approval for it to be implemented. Part 3 - Maintain organization development program Task description In this task you will be required to discuss on how the organization is able to identify any loss of support for organization development program and activities through the use of surveys, regular team meetings, individual feedback and as well as evaluating, modifying and maintaining all activities and intervention plans during the organization development. 1. Discuss how the use of survey are able to support the organization in terms of measuring and understanding the impact of a given organizational development programs or activities 2. How can the use of regular team meetings be used to effectively share information on the progress of the organisation development program? Explain the mechanisms you have in place to manage feedback, identify concerns and seek further assistance from sponsor/senior management (your trainer would be undertaking this role). 3. Structure an activities and interventions strategy guide for the organization development plan that the organization can use, maintain, evaluate and modify them as required 4. Provide a progress report Ensure senior management reinforces organization development program by ongoing messages of support and appropriate resource allocation 5. Evaluate the organization development plans in terms of costs and benefits, including opportunity costs   Appendix 1 - Intervention Activity Demonstration/observation checklist for Part 2 Q.6 approval Candidate's name Assessor's name Work activity Organization Development (OD) Intervention Strategies Date In Part 2, Question 5 of your assessment, you were asked to elaborate on four (4) Intervention strategies. Please select two (2) strategies you believe are best suited for you to proceed with for Bounce Fitness. Complete the form below and discuss with your manager (trainer) to seek approval. Intervention 1 Description Why do you feel this is the best option to proceed with? Intervention 2 Description Why do you feel this is the best option to proceed with? Management Approval Status Approved Not approved Managers (Trainer) Name : Managers (Trainer) Signature: Date: