CSIT114/814 Group Assessment Notes and Marking Document Part A: User Evaluation Report Your group is to write a professional report outlining the evaluation of the potential system users and stakeholders to your client the ‘NSW Government’. The overall aim is only to focus on the systems analysis stage of the project [you are not looking into design or development at this stage, or in this subject – consider that this is a process of identifying if the system is actually feasible and return the benefits that the government wants]. In the ‘overview of the task’ it states “the final outcome of your project is to write an effective systems analysis showing how the system would function and how the client can benefit from your proposed solution”. A professional report typically has the following structure: Ÿ Letter of transmittal Ÿ Frontispiece (contains the title, names of the producer[s] and recipient[s], source and date) Ÿ Executive Summary Ÿ Table of Contents Ÿ Introduction Ÿ {Body Text} this is split up under different headings depending on the nature and content of the report Ÿ Conclusion Ÿ References Ÿ Glossary Ÿ Appendices So for your report in the {body text} section, I would be expected that you have headings like: Stakeholder Analysis (could include personas of users); Interview Questions [for each stakeholder groups]; WBS, System Vision Documents, Gantt Charts (remember that you are only focusing on the analysis phase of a project lifecycle). Note: It is expected that the report is created in a professional manner using the inbuilt features in word processors (e.g. MS Word) for creating headings, figures and captions, sections etc.Marking Guide – The following are the sections from the marking rubric. Poor Pass Good Very good Excellent Stakeholder analysis - Key stakeholder groups missing - Most stakeholder groups identified - All stakeholder groups identified with some classification - All stakeholder groups identified with appropriate classification - All stakeholder groups identified and considered classification of their needs Interview questions - Interview process considered - Types of questions - Issues with the questions being asked - Clear list of interview questions - List of questions modified for different stakeholder groups - Appropriate mix of questions for an interview - List of questions modified for different stakeholder groups - Appropriate mix of questions for an interview - Consideration for some groups to have a questionnaire over an interview - Professional list of questions modified for different stakeholder groups - Appropriate mix of questions for an interview - Appropriate consideration for some groups to have a questionnaire over an interview System vision documents - Not provided - Basic document presented - Document presented matches the requirements for the assessment - Document presented matches the requirements for the assessment - Basic explanation of what the document is showing - Document presented considers all aspects of the requirement - Detailed explanation of what the document is showing WBS - Not provided - Basic document presented - Document presented matches the requirements for the assessment - Document presented matches the requirements for the assessment - Basic explanation of what the document is showing - Document presented considers all aspects of the requirement - Detailed explanation of what the document is showing Gantt chart - Not provided - Basic document - Document presented - Document presented - Document presentedpresented matches the requirements for the assessment matches the requirements for the assessment - Basic explanation of what the document is showing considers all aspects of the requirement - Detailed explanation of what the document is showing Knowledge and analysis - Limited understanding of key concepts / issues and ability to explain how these relate to each other - Understanding of key concepts/issues and ability to explain how these relate to each other - Clear understanding of key concepts / issues and ability to explain how these relate to each other - Beginning skills in critique and analysis rather than acceptance - Understanding of key concepts/issues and ability to explain how these relate to each other - Evaluate conflicting opinions and draw conclusions - Thorough understanding of key concepts / issues and ability to explain how these relate to each other - Evaluate conflicting opinions and draw conclusions Creativity and innovation - No creativity or innovation in the report regarding the problem of the client - Limited creativity and innovation showing that you have a basic understanding of the problem of the client Some creativity and innovation showing that you have an understanding of the problem of the client - Clear creativity and innovation showing that you have a detailed understanding of the problem of the client - Superior creativity and innovation showing that you have a comprehensive understanding of the problem of the client Overall report structure - Structural issues in the report - Basic report structure - Evidence of introduction and conclusion but not all sections logically flow Control over the structure of the document - Clear report structure following the basics of a professional report - Basic flow from one section to the next - Evidence of introduction and conclusion - Professional Superior structure identifying a clear report structure with multiple levels of headings - Superior structure identifying a clear report structure with multiple levels of headings which so clear linking between sections Grammar, spelling and vocabulary - Major spelling mistakes, grammatical inconsistencies and corrections - Minor spelling mistakes, grammatical inconsistencies and corrections - Absence of spelling mistakes, grammatical inconsistencies and corrections - Professionally written with clear knowledge of issue - Professionally written with clear knowledge of issue and client Document presentation - Formatting issues - Basic formatting - Formatting and style appropriate to the document - Professional presentation and attention to detail - Superior and professional presentation and attention to detail