the guidelines for my assignment just have a look and tell.thanks  First, read the Case Study and the questions carefully. Next, you must identify a minimum of six unique references that will help you to answer the Case Study Questions in the next assignment. Your list of proposed references must include  at least three academic (scholarly) references and at most three general references. This means you can use more academic references and fewer general references, but not vice versa.  Some websites are not acceptable as reference sources in research tasks. These include general encyclopaedic sites such as Wikipedia, and the numerous student study sites that publish papers in various school or university study categories. Likewise, general printed encyclopaedias, popular magazines and newspapers are not considered to be scholarly references.  Using multiple quotes or material from different pages in the same reference is only counted as one (1) reference. You may use your prescribed textbook as one reference so you can include this as one of your general references.  In the body of the report, in your own words, write a justification for each reference selected, describing how each reference is relevant to the Case Study. Use in-text referencing to support your explanations. Each justification would therefore include at least one in-text reference.  At least six credible references must be used and at least three of these must be from academic (scholarly) journals.  The maximum three general references may be from industry magazines or books.  The references can be from printed or online sources and must be current (i.e., within the last five (5) years). You can use material from organisational web sites as an example to support your arguments but these will not be counted towards the references’ quota (i.e., 6 references).  The report must include the following sections in the order shown:  ? Title page -- must include: assignment title, a suitable report title, your name and student number, course code and name, term and year, name of your tutor, due date, and the date submitted. Place title page on its own page.  ? Introduction -- state the purpose of the report, and outline the content of the report.  ? Annotated bibliography with each entry clearly indicating to which question it refers. Note that the bibliographic entry must be in Harvard referencing format.  ? No separate References list is required in an annotated bibliography Other formatting requirements. ? Header (Assignment title, centred, and page number, right aligned)  ? Footer (student ID and your last name, left aligned, and course code/term/year, right aligned)  o Header and footer should start from the page containing ‘Introduction’ heading. Use section breaks to control this.  ? Text formatting (Times New Roman, 12pt., single-spaced. You may also make use of appropriate emphasis such as bold, italics, and underscore)  ? Paragraph formatting (left aligned, single spaced and 6 pt space after each paragraph)  ? Page formatting (should be in A4, portrait orientation, with 2.54cm margin all around)  ? Do not number or bullet-point Headings and Sub-headings.\\\ COIT20274 – Information Systems for Business Professionals (Term 1, 2017) Case Study for Assignment 1 & Assignment 2 The Case: Springfield Animal Hospital “Springfield Animal Hospital” (SAH) is a privately owned veterinary practice owned by Nigel Taylor. Nigel started work at this practice as a young graduate and when the owners decided to retire he decided to buy the practice and run it on his own. The practice services owners and their pets located in the Springfield Lakes regional area. Initially when Nigel bought the practice from the owners the staff that existed at the practice were 2 veterinary nurses, a reception staffer and himself. However being young and ambitious Nigel wanted to always grow the practice. The Springfield Lakes area was booming with housing development and Nigel realised that each new house meant a new family and new pets moving into the area. As most housing blocks in the region were quite a decent size, Nigel anticipated that many households would have two pets on an average. As a result of his vision Nigel decided to refurbish the existing practice by adding a new wing, and building more consultation rooms; he also added a pet grooming area and a training school for young pets. Since the property was quite large he branched into providing high quality accommodation for pets when their owners travelled. As a result of these improved facilities, Nigel’s business started to boom and he had to employ numerous other Veterinary doctors, nurses and support staff. After Nigel was satisfied with the growth of his practice in Springfield Lakes, he decided to acquire additional animal practices in nearby regions like Jimboomba, Munruben and Parkridge. Nigel is excited about the growth but at the same time worried about the complexity and cost of the IT setup that will be required across the practices. He is concerned about how he can make systems shareable across sites, without unnecessary duplication. He is also worried about safety and security of data across sites, and logistical issues such as owner records, pet records, staff files, staff timesheets, payroll processing, and conducting regular staff meetings. Nigel always dreamt of having a system whereby owners could book appointments online for treatment of their pets, pet grooming or accommodation. He also wanted a system where owners could leave comments, feedback and ratings for the staff that they dealt with at his practices. Nigel also wants the ordering of consumables for his animal hospital to be automated, as the current process involves the accountant at Springfield Lakes ringing around the other practices to determine what is required and then placing an order. At times a particular clinic has become busier and run out of consumables/supplies, and the accountant has had to rush a staff member to the other clinic with supplies. Nigel decides to engage you as a consultant. Your job is to provide him with solutions that address the following issues and provides advice on what needs to be implemented in the future. Case Study Questions 1. In order to help SAH management, define what information systems are and briefly explain how information systems are important to future operations at SAH. While answering this COIT20274 – Term 1, 2017 - Case Study - ver 2 Page 2 of 2 question, explore the different kinds of information systems that could be beneficial to any small business. 2. Identify and list the specific business and system problems faced by SAH and list these problems in order of priority. 3. What are the key information requirements of SAH? For each information requirement you have identified, discuss how this information would enhance or improve SAH’s competitive position. 4. Which specific information system(s) can help SAH in managing their business problems, making business decisions and fulfilling the information requirements identified in the previous question? Be specific in how they will help in these areas. 5. Explain how SAH could strategically utilise the Internet, intranet and extranet to engage with key stakeholders and fulfil communication and collaboration requirements. 6. “Change management” is an important concept to business organisations. How could SAH best manage the organisational changes that would occur with the implementation of the information systems changes you are proposing? 7. For various stakeholders at SAH, including its customers and employees, what are some of the possible security and ethical issues that may arise with the introduction of their information system? What could be done to resolve such issues?