Group academic report Weighting: 20% Word count: 1,000 words maximum Due Week 5 of term on Friday at 2PM AEST. Task Description You will need to form groups as early in the term as possible for both parts of Assessment 0. The purpose of this assessment is to provide students with the opportunity to work collaboratively with colleagues to prepare a group presentation and written report that reflects a real business communication issue. You are to choose a real business communication issue that interests you and will assist you with Part 2 of Assessment 0: Group presentation. Please ensure that you read both parts of the assessments before starting part 1. Your chosen business issue must have a theoretical model as its basis, for example Berlo’s Model. Your task is to write about the relationship between the business issue you have chosen and your chosen model. You will need to introduce concepts, relevant theories and models of communication which you must define and reference and then apply to your chosen communication issue so that the issue can be solved. As this will be an academic report you will need to correctly reference your work, both in-text and in the reference list using APA referencing. On-campus students should take advantage of any workshops provided by the Academic Learning Centre with regards to writing and speaking English, delivering oral presentations and academic writing to name just a few topics. Only one copy of the report can be uploaded and it must clearly identify all members of the group, with full name (as appears on University enrolment) and student numbers. Multiple submissions of the same report can trigger academic misconduct or plagiarism investigations but all group members must have contributed equally to the report. You can use headings and sub-headings within the report to make it easier for markers to read and mark and to reflect report format. You must include a reference list with at least 10 academic references, therefore you will need to do a lot of research to find journal articles published after 2010. Due Week 5 of term on Friday at 2PM AEST. I am providing you with an assessment that received good marks in Term 3, 20106 so that you can see the standard expected for your first assessment. Please note that this assessment has already passed through our plagiarism detection software and so if you try to use the whole or a section of this exemplar as your own work it will show up and you will be penalised accordingly. This assignment has three specific components. 1. Diagnosis and Reflection. 1000 words a) Using a minimum of 5 diagnostic tools related to communication, such as the Johari Window, Communications Style Questionnaire, Assertiveness Questionnaires etc., you are to analyse your own communication style across various areas such as verbal communication, active listening, non- verbal, assertiveness perception etc. see Weeks 1 and 2 in The Schedule and also you can base this on your reflection from the first assessment of your oral and written presentation. b) You are to present the findings of the tools and identify 2 of your key communication issues that you have identified as requiring development. c) Reflect on two recent professional interactions that you have had within the past 12 months. Analyse these interactions from the perspective of the two key communication issues that are identified as requiring development.To what extent are these evident and support the need for personal communication development? 2.Literature review 1000 words You are to identify and explain the two issues from your diagnosis and reflection. You are to define the concepts, outline key models and or behaviours that need to be developed so as to demonstrate effective practice. This literature review needs to outline both the conceptually (theoretical) and behavioural (interpersonal skills) that you need to acquire to demonstrate competence in your chose area of communication. 3. Action Plan 500 words As a conclusion you are to develop an action plan of key events and activities that you can undertake over the next 6 months to acquire the knowledge, skills and behaviours identified as requiring development in component 1. This can include the following: · undertaking specific short courses, to develop skills (must be actual courses), · undertaking advanced post graduate communication courses at CQU or other institutions, · a reading plan to acquire conceptual knowledge, that may include specific communication texts and self-help books (must be specified), · maintaining of personal journals reflecting on communication interactions, · Identification of a mentor (evidence must be provided). This section must include actionable items with timelines (such as a Gantt chart) and an indication of how you will measure their successful completion.