Details of Assessment Term and Year Time allowed N/A Assessment No 1 of 3 Assessment Weighting 60% Assessment Type Project/Assignment Due Date Week 6 Room George St Details of Subject Qualification ICT50115 - Diploma of Information Technology Subject Name Design Project Details of Unit(s) of competency Unit Code ICTICT603 Manage the use of appropriate development methodologies ICTPRG602 Manage the development of technical solutions from business specifications ICTSAD505 Develop technical requirements for business solutions Details of Student Student Name College Student ID Student Declaration: I declare that the work submitted is my own, and has not been copied or plagiarised from any person or source. Signature: ___________________________ Date: _______/________/_______________ Details of Assessor Assessor’s Name Assessment Outcome Results 0 Competent 0 Not Yet Competent Marks /60 FEEDBACK TO STUDENT Progressive feedback to students, identifying gaps in competency and comments on positive improvements: ____________________________________________________________________________________________________________________________________________________________________________ Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I also am aware of my appeal rights and reassessment procedure. Signature: ____________________________ Date: ____/_____/_____ Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback Student did not attend the feedback session. Feedback provided on assessment. Signature: ____________________________ Date: ____/_____/_____ Purpose of the Assessment The purpose of this assessment is to assess the student in the following learning outcomes: Competent (C) Not yet Competent (NYC) Performance Criteria: ICTPRG602 Manage the development of technical solutions from business specifications 1. Obtain the business requirements 1.1 Ensure that the business requirements and business specifications have been obtained from the client or the appropriate person 1.2 Manage the team’s identification of the client’s business model 1.3 Ensure that the technical specifications for the business problem have been determined 1.4 Manage the confirmation of key stakeholder requirements with stakeholders 1.5 Confirm the documentation of business objectives, technical requirements, and the problem 2. Evaluate the impact of the technical requirements 2.1 Review business problems, opportunities and objectives 2.2 Confirm that the technical requirements are complete 2.3 Review the hardware, software and network requirements 2.4 Coordinate the investigation into the processes to be changed by the business solution 2.5 Review the evaluation document, on the impact of the technical requirements on the business 3. Produce technical business solutions 3.1 Confirm the technical solutions produced in response to problems and business requirements 3.2 Review the costs involved in implementing the solutions 3.3 Review the recommendation from a range of supplier products, to determine which one best meets the technical requirements 3.4 Review, and report on, the technical solutions addressing the business specifications, and provide recommendations against the business requirements 4. Document and validate the agreed solutions 4.1 Ensure the report is forwarded to the appropriate person for feedback 4.2 Manage the feedback and incorporate changes, as required 4.3 Coordinate the redistribution of adjusted reports to the appropriate person 4.4 Obtain sign-off on the final business solution Performance Criteria: ICTSAD505 Develop technical requirements for business solutions 1. Research business requirements 1.1 Define hardware and software requirements of the business solution 1.2 Determine model of business 1.3 Determine technical specifications for business 1.4 Establish interface requirements for end users and external parties 1.5 Document business solution requirements for approval from stakeholders 1.6 Determine information and communications technology (ICT) security requirements 2. Analyse the impact of technical solutions 2.1 Identify hardware, software and network requirements 2.2 Identify software solutions to build business platform 2.3 Identify processes to be changed by the business solution 2.4 Determine the effect changes will have on the value or supply chain 2.5 Research a range of security protocols suitable for business solutions 2.6 Document impact of changes and submit to relevant stakeholders 3. Develop and test business solutions 3.1 Implement hardware and software solutions for testing purposes 3.2 Identify training needs to update personnel skills 3.3 Plan timelines and allocation of resources for business solution 3.4 Develop performance standards and benchmark results 3.5 Determine costs involved to implement business solution 3.6 Document the business solution 4. Secure sign-off of validated solution 4.1 Test, validate and document results of the business solution 4.2 Provide results to appropriate person for verification 4.3 Obtain sign-off on business solution Performance Criteria: ICTICT603 Manage the use of appropriate development methodologies 1. Determine and select appropriate development methodology for a given activity 1.1 Determine and define subject activity 1.2 Define criteria for selection of development methodology 1.3 Review and evaluate with project leader a range of traditional and non-traditional system development methodologies 1.4 Select appropriate system development methodology to suit the activity 1.5 Brief project team on selected methodology 2. Direct the use of the selected development methodology 2.1 Review the initial project plan to guide developmental processes 2.2 Review the identification of appropriate task types according to development methodology 2.3 Review the description and articulation of task types 2.4 Review the definition of appropriate control structures that need to be created during task type execution 2.5 Review the identification of resources to support methodology selection 2.6 Monitor the application of appropriate methodology to solve tasks 2.7 Monitor the project flow and effectiveness of use of methodology against project plan 2.8 Review the documented opportunities for improvement, lessons learned and recommendations for future projects Assessment/evidence gathering conditions Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student can only achieve competence when all assessment components listed under “Purpose of the assessment” section are recorded as competent. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment. Resources required for this assessment • Computer with relevant software applications and access to internet • Weekly eLearning notes relevant to the tasks/questions Instructions for Students Please read the following instructions carefully • This assessment has to be completed 1 In class 1 At home • This is an individual assessment. • The assessment is to be completed according to the instructions given by your assessor. • Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within two weeks of the assessment due date. All other feedback will be provided by the end of the term. • Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency. • If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. • Please refer to the College re-assessment for more information (Student handbook). Assessment (60 Marks) – Assignment / Project Assessment: Project Case Study Scenario Context (Bazaar Ceramics) 1. Company Background Bazaar Ceramics Studio has been operating for 20 years. We started as a small collective, operating in the picturesque township of Hahndorf, South Australia - known for its quality arts and crafts. Over the years the studio has passed through a number of transformations. In the first 7 years of its existence - as a co-operative, it was well known for producing quality domestic ware and fine individually designed art pieces. Each member of the co-operative was responsible for designing, throwing, glazing and firing their own work. A gallery director was employed to look after the gallery and all aspects of marketing. As the reputation of the studio grew nationally, and production expanded to meet demand, the structure of the business changed to its present form. Kim Hayward bought the business and moved into larger premises in Stepney, Adelaide. The production staff increased and currently includes a production manager, 2 full time ceramic designers and 6 production potters. Bazaar Ceramics has a wide range of products to meet the needs of clients both nationally and internationally. The studio produces exquisite one off sculptural pieces for the individual and corporate collector. Commissions make up approximately 40% of this work. These pieces can be found in board rooms, international hotels and private homes as far away as the US and Germany. Bazaar Ceramics also produce unique, individually designed domestic ware, including full dinner sets and ovenware. 2. The Products The current range of products consist of one off ceramic forms (eg vase and bottle forms and dishes) using a number of traditional glazes that are highly prized amongst ceramic collectors. These include • Copper Red • Reduced Lustre • Celadon • Jun The other area of ceramic production is the “domestic” ware range. These pieces are also individually designed and hand crafted to the highest quality, however unlike the individual art pieces, our customers are able to purchase entire dinner, coffee and ovenware in a range of designs. Products available in this range include: • Earthenware dinner sets in a range of brightly coloured contemporary designs • Stoneware tea and coffee sets • Stoneware oven and serving dishes 3. Job Profiles Title: Business owner Reports to: nil Subordinates: Gallery Director/Manager Marketing and Sales Manager Finance Manager Production Major activities: Over all direction and scope of the company Establishes business objectives – in consultation with managers Authorises capital expenditure Employs staff and negotiates contracts Establishes distribution channels – in consultation with Manager Marketing and Sales Negotiates with suppliers Sets wages, commissions, and incentives Remuneration basis Based on profits (Profit = revenue – expenses) Title: Gallery Director Manager Marketing and Sales Reports to: Business owner Subordinates: nil Major activities: Develop marketing and sales plans Responsible for external perception of company image Negotiates sales with customers – receives most of the customer orders Responsible for customer service Follows up sales leads Works from the shop sales counter most days Monitors sales targets and achievement Approves new designs of products Remuneration basis Rewarded for increased total sales (revenue) Title: Manager Finance Reports to: Business owner Subordinates: nil Major activities: Produce financial reports Monitors profitability and costs Establishes minimum pricing Monitors local inventory investment Authorises accounts for regular customers Responsible for setting discount pricing for old stock Remuneration basis Rewarded for high Return On Investment (ROI) Title: Manager Production Reports to: Business owner Subordinates: Local workers (three) Remote workers (three) Major activities: Coordinate the production of goods Orders raw materials for local workers Coordinates dispatch of delivered goods Coordinates the receipt of goods from remote workers. Remuneration basis Rewarded for high productivity of local and remote workers Rewarded for low production costs (expenses) Title: Local workers Reports to: Manager Production Subordinates: nil Major activities: Designs products Produces products Remuneration basis Base wage, plus minimal commission on products that the worker has manufactured and the shop has sold Title: Remote workers Reports to: Manager Production Subordinates: nil Major activities: Designs products Produces products Orders own raw materials Pays for costs associated with running their remote location. Packs and freights products to the shop or direct to customers Remuneration basis Minimal base wage. Significant commission paid on products that the worker has manufactured and the shop has sold. Remote workers receive higher commissions than local workers. 4. Organisational chart 5. Mission Statement Bazaar Ceramics is committed to producing unique, evocative contemporary Ceramic Art of the highest technical quality. Our Goals:  To produce unique hand crafted pieces for the individual and corporate collector  To showcase the best of Australian Ceramic Art and Design  To provide an extensive range of well-crafted and designed domestic ware  To showcase technical excellence in ceramic technology 6. Strategic Direction 6.1 Critical Issues Facing Bazaar Ceramics In determining our strategic direction for the next five years, the following points have been considered: • Our business has been growing steadily over the last five years. This is due in part because of our new marketing focus towards the International ceramic art market. This has had a flow on effect in terms of our overall local and international profile. • Return on investment has decreased due to the high costs of running the gallery and maintaining our international marketing campaign. • The main source of revenue continues to be from gallery sales. • Direct retail sales achieve the highest mark-up. • Sales to account customers are growing steadily but these are mostly interstate and overseas client who find the current arrangements for purchasing cumbersome. Many have suggested we develop a website to streamline the process. • Our competitors continue to make inroads into the E-Commerce technology and there is evidence that we will be left behind if we don’t embark on this marketing tool. 6.2 Current Status We are continuing to grow our reputation for unique highly sought after collectable ceramics and professionally designed domestic ware. The key to this success is maintaining the highest technical and artistic standards and investment in marketing our products correctly. 6.3 Longer Term Vision We will continue to produce fine contemporary domestic ware, however we consider it is the art market where we have the greatest potential for growth. To grow in this area it is important to establish a strong international reputation. This gives our work credibility on the national stage as well. The marketing manager recently wrote a convincing report on the benefits of the Internet as a marketing and sales tool. We therefore intend to adopt this strategy to increase our profile nationally and internationally, reduce traditional advertising costs, streamline sales and get greater feedback from customers - both retail and wholesale. 7. Strategic Plan 7.1 Environmental Analysis • Internal Environment o Strengths  Bazaar Ceramics Studio has been operating for 20 years  Wide range of products  Sells exclusive art pieces  Established customer base  Responsive to the requirements of their clients  Unique and contemporary products  Growing reputation  Niche market  Outstanding business growth over last five years  Increased sales by 233% in last five years  Exceeding targeted sales growth  International demand for product  Ceramic designers and gallery director communicate regularly  High quality product  Sales to account customers are growing steadily  Products are made to the highest technical and artistic standards  Existing IT infrastructure o Weaknesses  Cost of selling product (manual processes)  Ordering of products must be done in person, by phone/fax, or by email  Ordering process time consuming  Return on investment has decreased due to the high costs of running the gallery and maintaining our international marketing campaign  The main source of revenue continues to be from gallery sales (in person)  Interstate and overseas clients find the current arrangements for purchasing cumbersome  No IT or technical staff employed by Bazaar Ceramics  Increased employee numbers have increased fixed costs of the business  The showroom has increased fixed costs dramatically in the last three years  Negative return on investment in the last three years  Decline in markup on product in the last five years  Cost of goods sold has increased over last five years  Showroom not big enough to display all products  Production of unsaleable products  Inability to capture sales information about popular products  Double handling of products made by remote workers  Any advertising brochures become quickly out of date due to uniqueness of each product  Orders from international customers entails time zone differences  Inability of international customers to order by phone (time zone differences)  Only personal customers can view products adequately  Manual order forms (costs of printing)  Time consuming to fill in order forms for phone/fax orders  Staff can make errors transcribing information onto forms (5% errors)  Redundant information due to multiple forms • External Environment o Opportunities  Business expansion  Expand into national market  Further expansion into the international market  Customer requests to provide online ordering facilities  Create communication and product website  Create website to market products (brochure site)  Decrease marketing costs  Increase profile  Create website to sell products (e-Commerce technology)  Increase customer base  Increase business reach  Establish a strong international reputation in the ‘art market’  Move to smaller showroom to reduce fixed costs  Gather and incorporate more feedback from customers o Threats  Competition  Competitors continue to make inroads into the e-Commerce technology  Competitors have a pricing advantage because of their website (reduced marketing and sales costs)  Fear of being ‘left behind’ by competitors if website is not implemented  High advertising costs  High value of Australian dollar is a constraint to exporting into international markets  Products less affordable to overseas customers  Growing bargaining power of account customers (25% discount fair?) 7.2 Critical Issues and Strategic Objectives  Critical Issue 1: Gallery costs o Strategic Analysis:  Return on investment has decreased due to the high costs of running the gallery and maintaining our international marketing campaign  The main source of revenue continues to be from gallery sales (in person)  Cost of goods sold has increased over last five years  The showroom has increased fixed costs dramatically in the last three years o Strategic Objective:  Explore alternatives to selling in gallery sales  Critical Issue 2: Manual processes o Strategic Analysis:  Manual order forms  Cost of selling product (manual processes)  Ordering processes time consuming  Staff can make errors transcribing information onto forms (5%mistakes)  Redundant information due to multiple forms o Strategic Objective:  Automate processes for employees  Critical Issue 3: Double handling of Products o Strategic Analysis:  Double handling of products made by remote workers o Strategic Objective:  Develop direct shipping processes from remote workers to client All the above could come under one heading “production costs” with strategic objective: automate production processes where possible and improve efficiency in handling goods  Critical Issue 4: Pressure on profit o Strategic Analysis  Increased employee numbers have increased fixed costs of the business  The showroom has increased fixed costs dramatically in the last three years  Negative return on investment in the last three years  Decline in mark-up on product in the last five years  Manual order forms (costs of printing)  High advertising costs  Exchange rate o Strategic objective:  Reduce fixed costs  Critical Issue 5: Ordering process for customers  Ordering of products must be done in person, by phone/fax, or by email  Ordering process time consuming  Interstate and overseas clients find the current arrangements for purchasing cumbersome  Orders from international customers entails time zone differences  Inability of international customers to order by phone (time zone differences)  Time consuming to fill in order forms for phone/fax orders o Strategic Objective  Automate ordering process for customers  Critical Issue 6: Lack of IT support o Strategic Analysis  No IT or technical staff employed by Bazaar Ceramics o Strategic Objective  Hire IT staff  Critical Issue 7: Lack of showroom space o Strategic Analysis  Showroom not big enough to display all products o Strategic Objective:  Explore alternatives to gallery display  Critical Issue 8: Inadequate sales information o Production of unsaleable products o Inability to capture sales information about popular products o Strategic Objective:  Improve feedback mechanism from customers  Critical Issue 9: Advertising processes cumbersome o Strategic Analysis  Any advertising brochures become quickly out of date due to uniqueness of each product o Strategic Objective:  Find alternative methods of advertising  Critical Issues 10: Competition o Strategic Analysis  Competition  Competitors continue to make inroads into the e-Commerce technology  Competitors have a pricing advantage because of their website (reduced marketing and sales costs)  Fear of being ‘left behind’ competitors if website is not implemented  Growing bargaining power of account customers (25% discount fair?) o Strategic Objectives:  Explore opportunities to improve competitiveness 8. Computing Infrastructure Company Intranet Item Specifications LAN Infrastructure Ethernet (100BaseT). 16 port switch WAN infrastructure ADSL connection to Internet Server (1) Intel Pentium 3Ghz, 4 GB RAM, 4 TB HDD, 10/100 Ethernet card PC’s (10) Celeron 2.4Ghz, 1 GB RAM, 1 TB HDD, 10/100 Ethernet card Server software Item Specifications Operating System MS Windows 2003 server Web server MS IIS Email Exchange PC software Item Specifications Operating System MS Windows XP professional Web browser MS IE 7.0 Email MS outlook Virus checker McAfee VirusScan Bazaar Ceramics has an office/shop/workshop. This area has a basic network setup. Some employees are remote workers – this means that that they work from their own home. All employees have PCs, Internet access and email accounts. There are no IT or technical staff employed by Bazaar Ceramics. If part of the computing infrastructure needs maintenance or upgrades, Bazaar Ceramics contact a service provider. Bazaar Ceramics would like to move away from this situation. 9. Project Brief You are employed as an analyst, project manager and a developer. In other word you will be responsible for all aspects of project implementation which may include:  Implementation of e-commerce shopping website  Implementation of an upgraded Network to meet the demands of increased volume of sales  Implementation of possible Cloud Technologies for Data Storage for safety and security  Implementation of Google Apps for emails and move away from management of Exchange Servers for Outlook emails Your task is to review the Strategic direction, Strategic Plan, Critical Issues, Strategic Objectives and the current system of Bazaar ceramics. You are then to prepare a solution report based on your recommendations for improvements.   METHODOLOGIES AND TECHNICAL SOLUTION FOR BAZAAR CERAMICS ICTICT603 Manage the use of appropriate development methodologies ICTPRG602 Manage the development of technical solutions from business specifications ICTSAD505 Develop technical requirements for business solutions Prepared for BAZAAR CERAMICS PTY LTD Prepared by NETRONICS PTY LTD:   Table of Contents 1. Executive Summary 2. Introduction 3. Strategic Direction and Strategic Plan 4. Critical Issues and Strategic Objectives 5. Obtain Business requirements a. Business requirements b. Business specifications c. Technical specifications and requirements d. Key stakeholder requirements e. Business objectives 6. Research Business requirements a. Hardware and Software requirements b. Client’s business domain and model c. Client specifications against accepted industry practices d. Technical specifications and requirements e. Interface requirements and design concepts f. Business solution requirements g. Security solution requirements h. Copyright and intellectual property i. Corporate strategies and its influence business solutions 7. Development Methodology a. Subject activity b. Selection criteria c. Project plan and Project Team d. Traditional and non-traditional system development methodologies e. System development methodology f. Sign off 8. Selected development methodology a. Sign off to commence developmental processes b. Review development methodology tasks c. Life cycle maintenance d. Control structures e. Resources to support methodology selection f. Application of appropriate methodology g. Application of Project Management methodology and processes h. Project flow and effectiveness of use of methodology 9. Analyse and evaluate the impact of the technical requirements a. Hardware, Software and Network recommendation b. Compatibility issues c. Impact of changes 10. Technical business solutions a. Technical solutions recommendation b. Budgeting and costs c. Review the recommendation d. Development platforms 11. Solutions testing a. Testing plans for hardware and software b. Training needs c. Project timelines d. Performance standards e. Final budgeting 12. Document and validate the agreed solutions a. Sign off on the recommended solution b. Manage the feedback and incorporate changes c. Obtain sign-off on the final business solution 13. Conclusion 14. References Marking Guide Tasks Marks Allocated Marks Obtained 1. Executive Summary 2 2. Introduction 2 3. Strategic Direction and Strategic Plan 2 4. Critical Issues and Strategic Objectives 2 5. Obtain Business requirements 5 6. Research Business requirements 9 7. Development Methodology 9 8. Selected Development Methodology 9 9. Analyse and evaluate the impact of the technical requirements 5 10. Solutions testing 5 11. Document and validate the agreed solutions 5 12. Obtain sign-off on the final business solution 5 TOTAL 60 Your assessor will be looking for: Requirements and deliverables What to submit The assessment must be in a report format as outlined in the Table of Contents in this document. When to submit You will need to submit the assessment by week 8. Please review your work with your assessor each week. All Appendices and report guide is provided to assist you with documentation. Report Formatting • Number all pages • Include your name and Student Number • Each page. Use 1.5 line spacing • Use the Arial font at either 11pt or 12pt size   Guide for the report 1. Executive Summary 2. Introduction Introduction of Bazaar Ceramics 3. Strategic Direction and Strategic Plan See Business Case 6 and 7 4. Critical Issues and Strategic Objectives See Business Case 7.2 5. Obtain Business requirements • What are the business requirements and business specifications? • What are the technical specifications and requirements for the business problem? • Confirmation of key stakeholder requirements • Documentation of business objectives, technical requirements, and the problem (Appendix 1) 6. Research business requirements • What are the hardware and software requirements of the business solution? • What are the client’s business domain and model? • Evaluate client specifications against accepted industry practices • What are the technical specifications and requirements for the recommended solution? (Appendix 4) • What are the interface requirements and design concepts for the users? • What are the business solution requirements? (Appendix 2) • What are the security solution requirements? • What are the copyright and intellectual property relating to ICT systems development? Research into prevailing corporate strategies, which can influence business solutions. Resource: • What software do I need to build a website? https://developer.mozilla.org/en-US/docs/Learn/Common_questions/What_software_do_I_need • What is a domain name? https://developer.mozilla.org/en-US/docs/Learn/Common_questions/What_is_a_domain_name • Minimum Requirements for Web Based Applications https://www.lpcsc.k12.in.us/docs/SKYWARD%20FAMILY%20ACCESS%20Requirements.pdf 7. Determine and select appropriate development methodology for a given activity • Determine subject activity. • What are the Criteria for selection of development methodology? (Appendix 2) • Prepare and review a Project plan, Project Team in a Project Management Software. Outline their role and description in the development process. • Review and evaluate traditional and non-traditional system development methodologies • Select and document appropriate system development methodology to suit the business requirement • Sign off project team on selected methodology (Appendix 3) Resource: • Waterfall vs. Agile: Which is the Right Development Methodology for Your Project? http://www.seguetech.com/waterfall-vs-agile-methodology/ • Better website development and deployment - a practical methodology http://www.zdnet.com/article/better-website-development-and-deployment-a-practical-methodology/ • Website Design and Development Project Plan and Outline https://www.ciwebgroup.com/website-design-project-plan/ • http://www.ganttproject.biz/ GanttProject is an open-source free project scheduling and management tool. This system can generate Gantt and PERT charts, produce reports in HTML and PDF formats, and offers versatile scheduling and time management tools. 8. Direct the use of the selected development methodology • Sign off on the initial project plan to commence developmental processes (Appendix 3) • Identify and review appropriate tasks according to the development methodology and life cycle maintenance of a live system • Identify and review appropriate control structures according to the development methodology • Identify and review appropriate resources to support methodology selection • How do you monitor the application of appropriate methodology? • How do you monitor the application of Project Management methodology and processes? • How do you monitor the project flow and effectiveness of use of methodology against project plan? 9. Analyse and evaluate the impact of the technical requirements • Review the recommended hardware, software and network requirements its compatibility issues and investigate into the processes to be changed by the business solution on the impact of the technical requirements on the business. [Elearning Resource: Hardware Evaluation Sheet(Hardware_Eval_Template.xls)] • Document the impact of changes. • Hardware includes Switches, Routers, Protocols, Security Protocols, and Encryptions • Software includes Network Operating Systems, Desktop applications • Network includes LAN, WAN, Topologies 10. Produce technical business solutions • Recommend the technical solutions addressing the business specifications against the business requirements • Identify the costs involved in implementing the solutions (Hardware, Software, and Network) • Review the recommendation from a range of supplier products and recommend the best [Elearning Resource: IT supplier - Evaluation Matrix.xls] • Describe the development platforms that provides the tools to build and deploy applications. Resource: • Web site cost calculator http://www.calculatorweb.com/calculators/webcostcalc.shtml 11. Test business solutions • Testing plans for hardware and software solutions • Identify training needs to update personnel skills • Plan timelines and allocation of resources for business solution (Use Project Management Software, Gantt chart, PERT Chart, Linking of processes and Critical Path) • Develop performance standards and benchmark results • Determine costs involved to implement the recommend solution Resource: • How To: Benchmark Website: https://www.keycdn.com/support/benchmark-website/ • How usable is a website? https://measuringu.com/benchmark-website-usability/ • Pingdom Website Speed Test https://tools.pingdom.com/ • How to Create Your Own Front-End Website Testing Plan: https://www.smashingmagazine.com/2014/11/how-to-create-your-own-front-end-website-testing-plan/ 12. Document and validate the agreed solutions • Sign off for feedback on the recommended solution (Appendix 5) • Manage the feedback and incorporate changes (if required) • Sign off for feedback on the updated recommended solution as per the feedback (Appendix 6) • Obtain sign-off on the final business solution   Appendix 1: Project Scope Statement Project Name: Project Manager: Prepared By: Date: Project Objectives Why are we doing this project? Project objectives include measurable success criteria. Product Scope Description Describes the characteristics of the product to be created. It is true that the detail will be less at the beginning of the project, but this section of the scope statement must be in sufficient detail to support planning. Project Requirements Describes the needs, wants and expectations of the stakeholders. This describes the conditions / capabilities of the project deliverables Project Boundaries What is within the scope of the project? What is NOT included in the project? Project Deliverables Deliverables include both the outputs that comprise the product or service of the project, as well as ancillary results, such as project management reports and documentation. Product Acceptance Criteria Define the method and criteria for the project sponsor to accept the specified project deliverables as complete and adequate. Project Assumptions. Briefly identify what assumptions have been made. e.g. financial plans in place, support from relevant authority. Project Constraints. Briefly identify known constraints. e.g. a particular critical resource is only available 2 days per week. Initial project organisation Identify the resources required for the project and how the project team will be organised. Initial defined risks Briefly identify any known risks, if any, which can be anticipated to have an impact on the process and / or outcome of the project and which require decisions or actions by the project sponsor or team. Schedule Milestones List the major milestones within the project schedule. These may be the phase milestones. Cost Estimate Provide a cost estimate for the project. It is also required to state the accuracy of this estimate. Project Configuration Management Requirements Describe the level of configuration management and change control to be implemented on the project. Approval requirements Detail what approval requirements exist for the different deliverables of the project. Appendix 2: Business Requirements Functional Requirements Non-functional requirements Methodology < introduce text that shows you have used a structured and considered approach to gathering data and analysing data. Your readers want to know if they can trust the report. Guide: Research the concept of methodology or methodological analysis – apply it to the project. > Data Gathering Methodology Technique 1 < rename the technique> Technique n< rename the technique> Analysis Methodology Data analysis involves Technique 1< rename the technique> < Describe the technique and how it was applied to this project List the data to which the technique was applied. Note: Refer to all appendices that support this technique. Findings: From analysis of it was found that: • Technique < rename the technique> it was found that: • Analysis Results Guide: Review the findings from each analysis technique. The Interview summary will go here, but you will also need to: • Aggregate and document findings that support a common conclusion. • Separate and document findings that conflict with one another. > Conclusion Appendix 3: Project Management Plan Approval The undersigned acknowledge they have reviewed the Project Management Plan and agree with the approach and methodology it presents. Changes to this Project Management Plan will be coordinated with and approved by the undersigned or their designated representatives. Selected Methodology: Print Name: Student Signature: Date Role Print Name: Trainer Signature: Date Role Appendix 4: Technical Evaluation Template Each information-gathering technique should be completed within its own section of the template The information gathering techniques are: • Textual research – reviewing documents • Interviews • Questionnaires • Workshops - JAD Technique Evaluation Template Textual research – reviewing documents Advantages Disadvantages 1 1 2 2 3 3 n n Reference WWW Reference URL Page Title Access Date (by student) 1 2 n Paper-based Reference Author (s) Year published Page no. Publication title Publisher 1 2 n Technique Evaluation Template Interviews Advantages Disadvantages 1 1 2 2 3 3 n n Reference WWW Reference URL Page Title Access Date (by student) 1 2 n Paper-based Reference Author (s) Year published Page no. Publication title Publisher 1 2 n   Technique Evaluation Template Questionnaire Advantages Disadvantages 1 1 2 2 3 3 n n Reference WWW Reference URL Page Title Access Date (by student) 1 2 n Paper-based Reference Author (s) Year published Page no. Publication title Publisher 1 2 n Technique Evaluation Template Workshops JAD Advantages Disadvantages 1 1 2 2 3 3 n n Reference WWW Reference URL Page Title Access Date (by student) 1 2 n Paper-based Reference Author (s) Year published Page no. Publication title Publisher 1 2 n   Appendix 5: Proposed Solution Acceptance Form PROPOSED SOLUTION ACCEPTANCE FORM Project Name Project Sponsor Project Manager Project Description Feedback on the Proposed Solutions 0 Proposed Solution Satisfactory 0 Proposed Solution Not Satisfactory until below issues are addressed Issues to be rectified Trainer Feedback Trainer Signature Student Signature Date   Appendix 6: Proposed Solution Acceptance Form upon Feedback – Use if Appendix 5 proposed solution is Not Satisfactory PROPOSED SOLUTION ACCEPTANCE FORM Project Name Project Sponsor Project Manager Project Description Feedback on the Proposed Solutions 0 Proposed Solution Satisfactory upon Feedback 0 Proposed Solution Not Satisfactory until below issues are addressed Issues to be rectified Trainer Feedback Trainer Signature Student Signature Date Appendix 7: Document Revision History Version Date Name Description