MGNT102 Subject Outline Autumn, 2017 Page 1 of 21 School of Management, Operations and Marketing MGNT102: Business Communications Subject Outline 6 credit points Subject Information Autumn, 2017 Wollongong On Campus Lecture Information: Tuesdays, 13:30 - 15:30, Hope Theatre 40-153 Pre-requisites: Nil Co-requisites: Nil Restrictions: Nil Contact Hours: 2 hours lecture plus 1 hour tutorial Online Subject Material: eLearning on Moodle Teaching Staff Teaching Role Coordinator Name Dr Christa Wood Telephone 4221 4318 Email [email protected] Room 40.130c Consultation Times Tuesday 10:00 - 12:00MGNT102 Subject Outline Autumn, 2017 Page 2 of 21 Teaching Role Lecturer and Tutor Name Ms Anita Goddard Telephone 02 4221 5359 Email [email protected] Room 19.1042 Consultation Times Monday 12:00 - 14:00 Teaching Role Tutor Name Mr Bill Pomplun Email [email protected] Teaching Role Tutor Name Ms Maree Horne Email [email protected] Teaching Role Tutor Name Mr Ian Butler Email [email protected] Subject Outline Autumn, 2017 Page 3 of 21 Email Etiquette: Consultation with your subject coordinator and/or teachers via email Your teachers receive many emails each day. In order to enable them to respond to your emails appropriately and in a timely fashion, students are asked to observe basic requirements of professional communication: Consider what the communication is about • Is your question addressed elsewhere (e.g. in this subject outline or, where applicable, on the subject's eLearning site)? • Is it something that is better discussed in person or by telephone? This may be the case if your query requires a lengthy response or a dialogue in order to address. If so, see consultation times above and/or schedule an appointment. • Are you addressing your request to the most appropriate person? Specific email title/ header to enable easy identification of subject related/ student emails • Identify the subject code of the subject you are enquiring about (as your teacher may be involved in more than one subject) in the email header. Add a brief, specific header after the subject code where appropriate Professional courtesy • Address your teacher appropriately by name (and formal title if you do not yet know them). • Use full words (avoid 'text-speak' abbreviations), correct grammar and correct spelling. • Be respectful and courteous. • Academics will normally respond within 1-2 business days. If the matter is urgent, you may wish to telephone the teaching staff whose contact details are given in this subject outline or contacting the School. • Please ensure that you include your full name and identify your seminar or tutorial group in your email so that your teachers know who they are communicating with and can follow-up personally where appropriate. A guide to eLearning 'Netiquette' is available at https://www.uow.edu.au/student/elearning/netiquette/index.html. The basic principles of Netiquette also apply to email communication. Copyright Commonwealth of Australia Copyright Regulations 1969 © 2017 University of Wollongong The original material prepared for this guide is covered by copyright. Apart from fair dealing for the purposes of private study, research, criticism or review, as permitted under the Copyright Act, no part may be reproduced by any process without written permission.MGNT102 Subject Outline Autumn, 2017 Page 4 of 21 Table of Contents Section A: General Information .......................................................................................................................... 5 Learning Outcomes............................................................................................................................................ 5 Course Learning Outcomes........................................................................................................................... 5 Student Learning Outcomes.......................................................................................................................... 5 Subject Description....................................................................................................................................... 5 Grade Descriptors ......................................................................................................................................... 5 Readings, References and Materials .................................................................................................................. 6 Major Text(s) ................................................................................................................................................ 6 Key References ............................................................................................................................................. 6 Recommended Background and Further Reading......................................................................................... 6 Lectures, Tutorials and Attendance Requirements ............................................................................................ 7 Lecture Times * ............................................................................................................................................ 7 Lecture Program *......................................................................................................................................... 7 Additional Lecture Comments ...................................................................................................................... 7 Tutorial/Seminar/Workshop Times............................................................................................................... 8 Tutorial/Seminar/Workshop Program........................................................................................................... 8 Additional Tutorial/Seminar/Workshop Comments ..................................................................................... 8 Attendance Requirements .................................................................................................................................. 8 Updates to Subject ............................................................................................................................................. 9 Extraordinary Changes to the Subject Outline................................................................................................... 9 Section B: Assessment ........................................................................................................................................ 10 Assessment Summary ...................................................................................................................................... 10 Additional Assessment Information................................................................................................................. 16 Assessment Learning Outcome Matrix............................................................................................................ 16 Performance Level........................................................................................................................................... 16 Types of Assessment and Collaboration.......................................................................................................... 17 Submission, Retention and Collection of Written Assessment........................................................................ 17 Submitting Assessment Tasks..................................................................................................................... 17 Faxing, Posting and Emailing Assessment Work ....................................................................................... 17 Late Submission of Assessment Tasks........................................................................................................ 18 Collection.................................................................................................................................................... 18 Assessment Quality Cycle .......................................................................................................................... 18 Data Retention and Use............................................................................................................................... 18 Scaling ............................................................................................................................................................. 18 Academic Integrity and Plagiarism.................................................................................................................. 19 Plagiarism Prevention ................................................................................................................................. 19 Referencing...................................................................................................................................................... 19 Why do you need to reference?................................................................................................................... 19 The Harvard System of Referencing........................................................................................................... 20 Citation of Internet Sources ........................................................................................................................ 20 Complaints Policy............................................................................................................................................ 20 Section C: General Advice for Students ........................................................................................................... 21 Library Services............................................................................................................................................... 21MGNT102 Subject Outline Autumn, 2017 Page 5 of 21 Section A: General Information Learning Outcomes Course Learning Outcomes Course Learning Outcomes can be found in the Course Handbook https://www.uow.edu.au/handbook/yr2016/index.html. Student Learning Outcomes On successful completion of this subject, students will be able to: 1. Explain the foundations of communication, its contexts, processes and the skills required to be an effective, culturally sensitive and humane communicator. 2. Analyse communication barriers and difficulties with a view to developing solutions to overcome them. 3. Identify the significance of listening, non-verbal messages and building relationships in communication. 4. Plan how to manage, mediate and resolve conflicts in communication. 5. Demonstrate an understanding of the use of specified information and communication technologies Subject Description This subject introduces the theory and practice of communication in business and in workplaces. It offers knowledge and information on how students can become more effective by becoming culturally sensitive and humane communicators, both personally and professionally, in a range of multimodal environments. It examines and discusses the cultural, organisational and personal contexts and processes of communication, including groups, meetings, interviews, public speaking, presentations and writing. Other issues discussed include interpersonal skills, understandings of non-verbal messages, listening practices and building relationships in business and workplaces. Grade Descriptors Grade Descriptors for final grades can be found at https://www.uow.edu.au/curriculumtransformation/aqc/uowgradedescriptors/index.htmlMGNT102 Subject Outline Autumn, 2017 Page 6 of 21 Readings, References and Materials Major Text(s) Dwyer, 2016, 6th ed., Communication for Business and the Professions, Pearson, Sydney Recommended Retail Price: $115.95 The textbook can be purchased from the University Bookshop You can also purchase an electronic version of the textbook through the publishers website: http://www.pearson.com.au/9781486020362 Recommended Retail Price: $50 Textbook details are available online from the University Bookshop at https://unicentre.uow.edu.au/unishop/ Key References Adler, R.B., Elmhorst, J.M., 2013, 11ed, Communicating at Work, McGraw-Hill, New York Bretag, T., Crossman, J., Bordia, S., 2009, Communication Skills, McGraw-Hill, New York Crossman, J., Bordia, S., Mills, C., 2011, Business Communication, McGraw-Hill, Australia De Janasz, S., Wood, G., Gottschalk, L., Dowd, K., Schneider, B., 2009, Interpersonal Skills in Organisations, McGraw-Hill, Sydney Eunson, B., 2016, 4ed, Communicating in the 21st Century, Wiley, Milton Guffey, M.E., Loewy, D., 2013, 9ed, Essentials of Business Communication, South-Western Cengage Learning, Mason, USA Lehman, C.M., DuFrene, D.D., 2012, BCOM 4, South-Western Cengage Learning, Mason, USA Students are also encouraged to use the library catalogue and databases to locate additional resources as required. Recommended Background and Further Reading Electronic readings are available on E-Learning. Students are encouraged to read widely in this subject to enhance their learning experience. The readings and texts are merely a starting point. • The Journal of Business Communication • Journal of Information, Communication and Ethics in Society • Information, Communication and Society • Journal of Business and Technical Communication • Business Communication Quarterly • Communication Journal of New Zealand • Communication Quarterly • Communication Research • Journal of Applied Communication Research • Management Communication Quarterly This is not an exhaustive list of references. Students should also use the library catalogue and databases to locate additional resources.MGNT102 Subject Outline Autumn, 2017 Page 7 of 21 Lectures, Tutorials and Attendance Requirements Lecture Times * Lectures will be held on: Day Start Time End Time Room Tuesday 13:30 15:30 Hope Theatre 40-153 Lecture Program * Week Date Topics Covered Readings 1 28 Feb 2017 Emergency evacuation procedures Introduction and overview Communication foundations NOTE: Visit MGNT102 Moodle site for important information on the structure of this subject and on assessment tasks Dwyer, chapter 1 (you are expected to have read this chapter prior to the lecture) 2 07 Mar 2017 The writing process Dwyer, chapter 19 (read before the lecture) 3 14 Mar 2017 Interpersonal communication Dwyer, chapter 3 (read before the lecture) 4 21 Mar 2017 Emotional intelligence Dwyer, chapter 4 (read before the lecture) 5 28 Mar 2017 Intercultural communication Dwyer, chapter 6 (read before the lecture) 6 04 Apr 2017 Conflict management Dwyer, chapter 5 (read before the lecture) 7 11 Apr 2017 Negotiation Guest lecturer to be advised Dwyer, chapter 5 (read before the lecture) Your journal is due this week (Thursday, 13 April, 6pm) 17 Apr 2017 Mid-Session Recess 8 25 Apr 2017 No LECTURE this week due to ANZAC public holiday No TUTORIALS this week due to ANZAC public holiday 9 02 May 2017 Communication across the organisation Dwyer, chapter 7 (read before the lecture) 10 09 May 2017 Team communication Dwyer, chapter 9 (read before the lecture) 11 16 May 2017 Effective meetings Dwyer, chapter 10 (read before the lecture) 12 23 May 2017 Communicating through visuals Oral presentations and public speaking Dwyer, chapters 17 & 18 (read before the lecture) 13 30 May 2017 Review and exam briefing 05 Jun 2017 Study Recess 10 Jun 2017 Examinations 19 Jun 2017 Examinations * The above times and program may be subject to change. Students will be notified of any change via SOLS. Additional Lecture Comments This subject is using a team-based learning approach. You will be periodically tested on your knowledge of the subject content through Readiness Assurance Tests (RATs), at the individual level and at a team-based level. Case studies and application exercises are used throughout the semester to ensure you can apply theoretical concepts in a practical, hands-on way. The team-based learning approach requires you to come to class prepared. It is therefore necessary for you to understand the weekly topics prior to the tutorials. To get the best learning outcome for you, I strongly recommend that you attend lectures and take notes. This is particularly important for guest lectures as there is limited information on the hand-outs. Please note, that all material discussed in the lectures is examinable.MGNT102 Subject Outline Autumn, 2017 Page 8 of 21 Tutorial/Seminar/Workshop Times The Faculty of Business uses the SMP Online Tutorial System and tutorial times and locations can be found at https://www.uow.edu.au/student/timetables/index.html. Please note that tutorial times on the timetable are provisional and may change. The Faculty of Business ensures that students can complete the minimum requirements of the Bachelor of Commerce, that is, the core subjects and a major study, within the specified time. If you are undertaking more than one major, or a major and minor(s), timetable clashes may occur. If you find that two or more of your chosen subjects are scheduled for the same time you must gain approval from the Head of School before proceeding with your enrolment. Students must attend the tutorial to which they have been allocated. Tutorial/Seminar/Workshop Program Week Week Commencing Topics Covered Readings and Activities 2 06 Mar 2017 Introduction to TBL TBL practice - iRAT and tRAT Team allocations Read the subject outline and familiarise yourself with Moodle 3 13 Mar 2017 TBL practice - case study 4 20 Mar 2017 iRAT 1 and tRAT 1 Revise lecture material covered in weeks 1, 2, and 3 5 27 Mar 2017 Case study 1 Revise lecture material covered in weeks 1, 2 and 3 6 03 Apr 2017 iRAT 2 and tRAT 2 Revise lecture material covered in weeks 4 and 5 7 10 Apr 2017 Case study 2 Revise lecture material covered in weeks 4 and 5 17 Apr 2017 Mid-Session Recess 8 24 Apr 2017 NO TUTORIAL this week - due to ANZAC DAY public holiday 9 01 May 2017 iRAT 3 and tRAT 3 Revise lecture material covered in weeks 6 and 7 10 08 May 2017 Case study 3 Revise lecture material covered in weeks 6 and 7 11 15 May 2017 iRAT 4 and tRAT 4 Revise lecture material covered in weeks 9 and 10 12 22 May 2017 Case study 4 Revise lecture material covered in weeks 9 and 10 13 29 May 2017 Exam practice session 05 Jun 2017 Study Recess 10 Jun 2017 Examinations 19 Jun 2017 Examinations The above program may be subject to change. Additional Tutorial/Seminar/Workshop Comments The team-based learning approach encourages active student involvement to enhance the overall experience of student learning. You need to read the topic content for each lecture and tutorial so you can productively participate in the team activities. The learning experience for the team depends on YOU - on YOUR preparation, YOUR contribution and YOUR participation. Attendance Requirements The Faculty of Business expects all students to attend lectures and tutorials as we strongly believe that students who attend lectures and tutorials usually learn more and perform better in assignments and examinations.MGNT102 Subject Outline Autumn, 2017 Page 9 of 21 Updates to Subject The School is committed to continual improvement in teaching and learning. In assessing teaching and learning practices in a subject, the School takes into consideration student feedback from many sources. These sources include direct student feedback to tutors and lecturers, feedback through Student Services and Business Central, and responses to the Subject and Course Evaluation Surveys. These important student responses, along with University policies and Faculty practices inform ongoing changes to subjects and courses. This information is also used to inform systemic comprehensive reviews of subjects and courses. While every effort is made to keep the subject database current, students may find that occasionally, the assessment information in the subject outline differs from the information on the subject database. In such instances, the Subject Coordinator will make appropriate announcements in the first class of the session. Extraordinary Changes to the Subject Outline In extraordinary circumstances the provisions stipulated in this Subject Outline may require amendment after the Subject Outline has been distributed. All students enrolled in the subject must be notified and have the opportunity to provide feedback in relation to the proposed amendment, prior to the amendment being finalised.MGNT102 Subject Outline Autumn, 2017 Page 10 of 21 Section B: Assessment Assessment Summary Assessment Item Form of Assessment % Assessment 1 Essay 15% Assessment 2 In session tests 18% Assessment 3 Authentic tasks 18% Assessment 4 Authentic tasks 15% Assessment 5 Final exam 34% TOTAL MARKS 100% Past exam papers may be available for student review, subject to release by the library (https://www.library.uow.edu.au/resourcesbytopic/UOW026643.html). Solutions and marking guides are not included. The structure and/or content of the papers may change from session to session. Assessment 1: Essay - Reflective journal Marking Criteria Incident • Relevance/suitability of incident/experience to the topic (5 marks) • Detailed information/description of the incident/experience (15 marks) Analysis • Introduction (5 marks) • Detailed description of the concepts/theories (20 marks) • Analysed the experience according to the concept/theory (20 marks) o identified and related concept/ theory to the experience; o explained why the concept/theory is relevant to the experience • Reflection on the experience/insights/implications (10 marks) • Conclusion (5 marks) • Correct spelling/grammar (10 marks) • Correct referencing (10 marks) Length 1000 words Weighting 15% Assessment Due 13 Apr 2017 (Thursday in Session Week 7) Final submission time: 6:00pm Type of Collaboration Individual assessment Style and format Your reflective journal has to be double spaced, Calibri font size 11, with 3 cm margins. Your work has to be submitted in a word document format. Note: if you are using a Mac computer it may not upload correctly. Please use a library computer to submit your work. Your work has to be referenced using the Harvard Referencing Style (Author-Date). Assessment submission Online via Moodle This assessment task has been set up to be checked by Turnitin, a tool for checking if it has unreferenced content. You can submit your assessment task to Turnitin prior to the due date and Turnitin will give you an originality report. You can then make any changes that may be required and re-submit your final version by the due date. Assessment return Your reflective journal will be returned within 3 weeks of submission.MGNT102 Subject Outline Autumn, 2017 Page 11 of 21 Detailed information Your reflection should be based on one of the concepts discussed in the lecture (e.g. noise, non-verbal communication such as kinesics, haptics or proxemics, cultural communication models such as Hofstede and Hall, conflict handling styles...). Choose a communication incident that you or your family/friends/colleagues have experienced. Provide a detailed (but concise) description of this incident. Identify a communication concept that contributed to or caused your communication incident. Provide a clear, detailed, in-depth definition/description of your identified concept. Finally, explain the link between the concept and your incident and how it could have been avoided or managed in a better way. Even so there may be more concepts associated with your incident you are to analyse your incident using only ONE of the identified concepts. This means you are able to provide an in-depth analysis showing clearly how this concept links to your incident.MGNT102 Subject Outline Autumn, 2017 Page 12 of 21 Assessment 2: In session tests - Readiness Assurance Test (RAT) Marking Criteria Each RAT consists of two parts. Firstly, the individual RAT (iRAT) requires students to answer a set of multiple choice questions. This part is worth 70% of your overall RAT mark This is followed by the team RAT (tRAT)where teams of students answer the same set of questions. Teams discuss the questions and when a consensus is reached they record their answer on an IFAT (Immediate Feedback Assessment Technique). This part is worth 30% of your overall RAT mark. Your marks for each of the two parts are based on your ability to select the correct answers. Length The individual RAT consists of a set of multiple choice questions. Students have 15 minutes to complete the test. The team RAT consists of the same set of questions and teams have 25 minutes to discuss and answer the questions. Weighting 18% Assessment Due 20 Mar 2017 (In your assigned tutorial in Session Week 4) 03 Apr 2017 (In your assigned tutorial in Session Week 6) 01 May 2017 (In your assigned tutorial in Session Week 9) 15 May 2017 (In your assigned tutorial in Session Week 11) Type of Collaboration Individual assessment Style and format There are four RATs throughout the term. The RATs are worth six marks each and your three best-scoring RATs will count towards your final mark for this assessment item. Assessment submission The tests are held during your allocated tutorials and will be collected by your tutor. Assessment return Immediate (in class) Detailed information The RAT will test your knowledge on theories and concepts covered in the textbook and lectures.MGNT102 Subject Outline Autumn, 2017 Page 13 of 21 Assessment 3: Authentic tasks - Applied case studies Marking Criteria Your team is required to answer questions about the case studies. Marks are based on the quality and/or correctness of your team's answer; e.g. your team's ability to critically review a problem, to identify relevant concepts, to define and/or describe the chosen concept, and to explain how the concept relates to the case study scenarios. Length The length of your answers depend on the individual case study questions and your justifications, however, they should be concise and to the point. Weighting 18% Assessment Due 27 Mar 2017 (In your assigned tutorial in Session Week 5) 10 Apr 2017 (In your assigned tutorial in Session Week 7) 08 May 2017 (In your assigned tutorial in Session Week 10) 22 May 2017 (In your assigned tutorial in Session Week 12) Type of Collaboration Group work Style and format Further information will be provided for each of the individual case studies. You are required to answer the questions outlined on the case studies. You will need to justify your answers by providing reasons for your choices and/or recommendations. Assessment submission Your can email your answers to the case studies to your tutor or submit in hard-copy to your tutor at the end of the tutorial. Assessment return Your marked answers will be returned to your group within 2 weeks of submission. Detailed information Your team is required to follow the instructions outlined in each case study. There are four sets of team-based case studies in this session. Each case study is worth six marks and the three best-scoring case studies will count towards your final mark for this assessment item.MGNT102 Subject Outline Autumn, 2017 Page 14 of 21 Assessment 4: Authentic tasks - Team maintenance evaluation Marking Criteria Team maintenance evaluation assesses the contributions that each of your team members bring to the work of your team. Length N/A Weighting 15% Assessment Due 07 Apr 2017 (Friday in Session Week 6) 26 May 2017 (Friday in Session Week 12) Type of Collaboration Individual assessment Style and format In determining how they award team maintenance marks, students typically consider if the person arrives on time and remains with the team for the duration of its activities, how well the person prepared for the RATs and case studies, their contribution and participation in team discussions and how well they helped other members learn throughout the semester. Further information on the team maintenance evaluation is available on Moodle. Assessment submission You will be required to complete two maintenance evaluations during this semester. The link to the evaluation survey will be made available in Moodle. You will need to know your tutorial number, your team number and your team members' full names. The link will be made available one week prior to the due date. Failure to complete your team maintenance evaluations on time will mean that your mark for team maintenance will be withheld. Assessment return Your team maintenance mark will be made available within two weeks of the due date. Detailed information The team maintenance evaluation process consists of two individual evaluations. The first evaluation attracts a mark of five (5) only and is used as an opportunity for students to review their performance and improve their team efforts. The second evaluation is worth ten (10) marks. You should provide honest feedback to your team members to enable the best possible team performance.MGNT102 Subject Outline Autumn, 2017 Page 15 of 21 Assessment 5: Final exam - Final Examination Marking Criteria Multiple choice questions: Your marks will be based on your ability to select the correct answer from a choice of four for each of the questions. Short answer questions: 1. Accurate definitions of concepts/theories 2. Detailed description of concepts/theories including advantages/disadvantages where relevant 3. Critical analysis or comparison of concepts/theories where relevant Case study analysis: 1. Ability to identify relevant issues 2. Ability to identify relevant theoretical concepts 3. Ability to link those theoretical concepts to identified issues 4. Ability to provide answers/solutions/recommendations for identified issues based on theoretical concepts 5. Ability to clearly justify those answers/solutions/recommendations. Length 2 hours Weighting 34% Assessment Due To Be Announced Type of Collaboration Individual assessment Style and format The final exam will consist of 20 multiple choice questions, 5 short answer questions, and 1 case study. Assessment submission Assessment return Detailed information The exam is based on the material covered in this subject, including the textbook, lectures, information provided in Moodle, and topics covered in the tutorials.MGNT102 Subject Outline Autumn, 2017 Page 16 of 21 Additional Assessment Information Further information on assessment items is available on Moodle. Assessment Learning Outcome Matrix Learning Outcomes Measures - Assessment weighting Reflective journal Readiness Assurance Test (RAT) Applied case studies Team maintenance evaluation Final Examination (15%) (18%) (18%) (15%) (34%) Explain the foundations of communication, its contexts, processes and the skills required to be an effective, culturally sensitive and humane communicator. ✔ ✔ ✔ Analyse communication barriers and difficulties with a view to developing solutions to overcome them. ✔ ✔ ✔ ✔ Identify the significance of listening, non-verbal messages and building relationships in communication. ✔ ✔ ✔ Plan how to manage, mediate and resolve conflicts in communication. ✔ ✔ ✔ Demonstrate an understanding of the use of specified information and communication technologies ✔ ✔ ✔ Performance Level To be eligible to pass this subject, students must complete all assessment tasks for this subject. In addition, you must achieve a total mark of 50% or over and obtain a minimum of 50% in the final examination or major piece of assessment (where there is no final exam). Students who do not meet these minimum performance level requirements will be given a Fail grade (F) on their Academic Transcript, in accordance with the General Course Rules. Where a student gains a mark of 50 or greater and does not meet the specified level in an assessment task required to pass the subject a Technical Fail (TF) grade will be given. Where a Technical Fail is given the following applies: a. Failure of the subject; b. a TF without a mark will be granted; c. a TF will be presented on the student's academic transcript; d. The allocated mark of 49 will be used as the WAM calculation for subjects at all levels. Failure to complete all assessment tasks will normally result in failure of the entire subject, other marks notwithstanding. Students should note that UOW policy equates 1 credit point with 2 hours of study per week that includes lectures and tutorials/workshops/practical. For example, in a 6 credit point subject, a total of 12 hours of study per week is expected. Students who fail a subject may be eligible for a supplementary exam depending on the final mark obtained for the subject and the final exam mark, or for other extenuating circumstances as approved by the relevant Head of School and Faculty Assessment Committee in line with University of Wollongong and Faculty of Business guidelines. Students who believe they may be eligible, and who have not already been advised accordingly, should consult their lecturer or subject coordinator.MGNT102 Subject Outline Autumn, 2017 Page 17 of 21 Types of Assessment and Collaboration Collaboration between students during the preparation of subject assessment tasks or case studies is only permitted dependent upon the category of assessment task declared by the subject coordinator and as printed in the Subject Outline. Type 1 - Take home exams: No collaboration of any kind is permitted between students or anyone else during formation and preparation of the contents of the student submission. Type 2 - Group work: Collaboration is permitted between students in the same group but not with students in other groups. Type 3 - Individual assessment: Collaboration is permitted between students only in the form of general discussion pertaining to relevant concepts or potential issues to be dealt with in completing the assessment. However, collaboration must not proceed to the point where it contributes directly to the final submission produced by the student. Joint planning of the actual contents of a student's submission is not permitted. Where the assessment requires formulation of a set of recommendations, a problem solution, or a specific course of action, collaboration is not permitted during their formulation. Needless to say, collaboration is not permitted during the actual preparation and writing of the student submission. Type 4 - Open assessment: Collaboration with other students is permitted, subject to the normal rules governing plagiarism. That is, direct use of ideas contributed by others must be acknowledged. Type 5 - Individual assessment and group work: Collaboration is permitted with other members of your group, but not with other groups for the group work component. No collaboration is permitted with other members of your group for the individual component. Submission, Retention and Collection of Written Assessment Assessed work must be handed in by the date and time listed under each assessment task. All assessment tasks must represent the enrolled student's own ORIGINAL work and must not have been previously submitted for assessment in any formal course of study. If a student does not attend a required in-session test/examination, and also fails to produce satisfactory medical or other reasons for this (See Section C: General Advice for Students), a deferred examination will NOT be offered, and the student may be deemed to have failed the subject, other marks notwithstanding. Submitting Assessment Tasks Students are required to submit original work which will provide a basis for the certification of competence in this subject. These assessments may include: examinations, tests, take-home examinations, quizzes, assignments, essays, laboratory reports, demonstrations, folio of creative works, performances, tutorial presentation and participation. A Faculty of Business assignment cover sheet must be attached to each piece of written assessment task. This cover sheet can be obtained from the website: https://business.uow.edu.au/businesscentral/UOW155483.html. Students should ensure they receive a receipt of submission and retain this for proof of submission. Faxing, Posting and Emailing Assessment Work Students may not e-mail, post or fax assessment tasks unless specifically requested by or with the prior approval of the subject coordinator.MGNT102 Subject Outline Autumn, 2017 Page 18 of 21 Late Submission of Assessment Tasks Assessed work submitted late will be penalised by the deduction of 10 percent of the maximum possible mark for that assessment per working day or part thereof. The operation of this rule will not result in a negative mark being carried forward. This penalty for late submission may be waived upon presentation of a medical certificate of illness for a relevant period, or upon evidence of untoward or approved circumstances that fall under the Student Academic Consideration Policy (See Section C: General Advice for Students). Collection Assessment items will normally be returned to students within three (3) weeks of the due date. Assessment tasks which are relevant to the final examination for the subject will be marked and available for collection prior to the study week before the final examination. Assessment Quality Cycle The University of Wollongong is committed to the quality assurance and quality enhancement of assessment. The University will meet its legislative and regulatory obligations, to ensure consistent and appropriate assessment through course management and coordination, including assessment quality assurance procedures. An Assessment Quality Cycle is used to describe quality assurance at the points of assessment design, assessment delivery, the declaration of marks and grades, and review and improvement activities. Data Retention and Use The Faculty of Business will retain appropriate records in line with the State Records Act 1998 (NSW), other relevant legislation, standards and University of Wollongong policies. Data on student performance and engagement (such as Moodle and University Library usage, task marks, use of SOLS) will be available to the Subject Coordinator to assist in analysing student engagement, and to identify and recommend support to students who may be at risk of failure. If you have questions about the kinds of data the University uses, how we collect it, and how we protect your privacy in the use of this data, please refer to https://www.uow.edu.au/dvca/bala/analytics/index.html Please note: Copies of student work may be retained by the University in order to facilitate quality assurance of assessment processes. Scaling Marks awarded for any assessment task or part of any assessment task, including an examination may be subject to scaling at the end of the session. Marks will be scaled only when unpredicted circumstances occur and in order to ensure fairness of marking across groups of students. The method of scaling will depend on the type of scaling required by the circumstances. When scaling is deemed necessary, it will follow a detailed consideration by the Unit Assessment Committee and/or the Faculty Assessment Committee of the marks of the group of students concerned. Scaling will not affect any individual student's rank order within their cohort. For more information please refer to Standards for the Finalisation of Student Results Schedule 1: Scaling Guidelines https://www.uow.edu.au/about/policy/UOW039331.html for details.MGNT102 Subject Outline Autumn, 2017 Page 19 of 21 Academic Integrity and Plagiarism The University's Academic Integrity and Plagiarism Policy, faculty handbooks and subject guides clearly set out the University's expectation that students submit only their own original work for assessment and avoid plagiarising the work of others or cheating. Re-using any of your own work (either in part or in full) which you have submitted previously for assessment is not permitted without appropriate acknowledgement. Plagiarism can be detected and has led to students being expelled from the University. The use by students of any website that provides access to essays or other assessment items (sometimes marketed as 'resources'), is extremely unwise. Students who provide an assessment item (or provide access to an assessment item) to others, either directly or indirectly (for example by uploading an assessment item to a website) are considered by the university to be intentionally or recklessly helping other students to cheat. Uploading an assessment task, subject outline or other course materials without express permission of the University is considered academic misconduct and students place themselves at risk of being expelled from the University. Students should visit the following University website and become familiar with the University's policy on plagiarism https://www.uow.edu.au/about/policy/UOW058648.html Plagiarism Prevention The Faculty of Business has introduced an e-learning module which aims to orientate you with the knowledge and resources to: • avoid problems related to plagiarism • develop your capacity to integrate evidence into your arguments • reference correctly. The online module is openly available for use by students at any stage in their degree. You are strongly encouraged to use the module to help in assessing the academic integrity of your written work. The module can be accessed via https://moodle.uowplatform.edu.au/course/view.php?id=5679 Referencing Why do you need to reference? At university it is necessary to acknowledge the sources of information and ideas that you have incorporated in your assessment tasks. Failure to do this thoroughly may result in accusations of plagiarism: this is the academic equivalent of stealing (because by not acknowledging someone else's work, you are presenting it as your own). Plagiarism is taken very seriously by the University and may result in expulsion from the University. Referencing is not only about acknowledging other people's work; accurate referencing and lists of references are beneficial when researching a topic as they allow the reader to follow up information and read further in the area. In a sense, references provide readers with clues to help them explore different avenues of a topic. This aspect of referencing will become more valuable to you as you progress in your studies. There is a correct procedure that must be followed when referencing and using footnotes. Not complying with these set techniques and format will most likely result in loss of marks. When writing an essay it is easiest to reference as you go, making sure you are writing down all relevant information. This will save hours trying to find the source again in the library.MGNT102 Subject Outline Autumn, 2017 Page 20 of 21 The Harvard System of Referencing The Faculty of Business uses the Harvard system of referencing. This system makes use of short references within the body of the text. It is supplemented by a detailed list of references at the end of the text, which provides all the information necessary to find the source material. In-text references include the author and year of publication, and where necessary the page number(s). It is the responsibility of students to ensure that they are familiar with the Harvard system of referencing and that they use it accurately in all written work submitted. Students should consult the following University Library website for a detailed explanation and examples of the Harvard system of referencing https://www.library.uow.edu.au/resourcesbytopic/UOW026621.html A referencing and citing guide is also available via the University Library website: https://webapps.library.uow.edu.au/refcite/style-guides/html/ Citation of Internet Sources It is necessary for students to reference all sources used in their written work, including file transfer protocol sites, worldwide web sites, telnet sites, synchronous communications (MOOs, MUDs, IRC, etc.) GOPHER sites, and email, Listserv and Newsgroup citations. It is the responsibility of students to ensure that they are familiar with the accepted Faculty of Business practice for referencing electronic material and that they use it accurately in all written work submitted. Students should consult the following University Library website for a detailed explanation and examples of how to reference electronic material: https://webapps.library.uow.edu.au/refcite/style-guides/html/ Complaints Policy In accordance with the Coursework Student Academic Complaints Policy, a student may request an explanation of a mark for an assessment task or a final grade for a subject consistent with the student's right to appropriate and useful feedback on their performance in an assessment task. Refer to the Coursework Student Academic Complaints Policy for further information - http://www.uow.edu.au/about/policy/UOW058653.htmlMGNT102 Subject Outline Autumn, 2017 Page 21 of 21 Section C: General Advice for Students For general information on university policies and procedures relevant to students, and for details about the range of student services available, please see General Advice for Students, which can be accessed online at https://business.uow.edu.au/UOW144987.html. Hard copies of Section C: General Advice for Students can be obtained from Business Central. Library Services Save yourself time and enhance your studies: connect with information specialists and resources anytime, anywhere. Ask Us: https://www.library.uow.edu.au/ask/UOW026599.html or Google - uow library ask us Online – Ask a Librarian Ask questions and receive a response within 1 business day In person – Book a Librarian 30-minute appointment with a librarian Research Consultation Service 1 hour appointment with an information specialist. Available to UOW academics, HDRs, postgraduates, Honours and Masters students. By phone (02) 4221 3184 .