My areas of expertise • Workplace composure As for my work experience in the Telecommunication/sales industry I have gained the skill of been calming during stressful situations. I believe that this is an essential skill that helped me in a way I am able to complete any kind of work during any obstacles. Which also has given me recognition with other staff and fellow customers. • 2. Problem solving and resolutions Skills Problem solving and resolution is a skill that I have acquired over various years by being involved in various work and personal activity. This skill has evolved in many ways but the essential outcome for this skill is has always for me to find a resolve a problem/obstacle. • 3. Leadership Skills This skill has attributed to my skills sets because of my previous study in business management. Also I believe that as a leader I am able to make a significant impact in our world and be able to lead by example. This skill has helped to understand that I need to be approachable at work and personal life. • 4. Empathy This skill involves the awareness of someone’s else feeling and emotions. I believe that I have gained this skill by volunteering for Charity and welfare organisations and also because of experience as an actor which has lead me to study various dramatically and empathic theatre plays. My current knowledge of the online environment • 1. Computer Skills My strong and intensive computing skills it has helped me to complete my online work effectively. Also it has helped me to understand the process of communication with my ELA’S and support staff through various terminals, which include Group forums, Email, or chat platforms. Also this skill has helped me to complete my assignments by the conducting searches about my topic on google, creating documents which states my thoughts and reasoning behind the topic and also even uploading my assignment on Turntin. • 2. Collaboration Collaboration usually involves group of people working together on a project or assignments. This is a process has been beneficial for me to understand the core concepts, build knowledge on wide range of topic and also helped me to view problems or situation from different perspectives. • 3. Time Management Throughout of my whole education life, time management has been the critical component for me to compete any of my courses successfully. It usually involves me to priorities all of my daily activities and create a schedule, so that it gives me at least 3-4 hours daily to work on my week’s study activities and complete assignments. • 4. Digital Communication Replace this with approximately 50 words. Communicating has been the easiest thing for me because of our advancing digital world. This has helped me to communicate with my peers and ELA’s through discussion forums if any queries arise without any delay compared to our traditional letter writing. My unit goals • 1. Explore, use and evaluate information online to develop research and communication skills. Replace this with approximately 50 words. • 2. Identify the reasons for academic integrity, and use the tools and processes to ensure its effective application. Replace this with approximately 50 words. • 3. Construct and publish knowledge in the online environment. Replace this with approximately 50 words. • 4. Reflect on self as a learner Replace this with approximately 50 words. My course goals • 1. Generating and evaluating evidence Replace this with approximately 50 words. • 2. Making reasoned arguments and ethical judgments Replace this with approximately 50 words. • 3 Critical thinking Replace this with approximately 50 words. • 4. Analysing and interpreting data Replace this with approximately 50 words. References https://onlinelearninginsights.wordpress.com/2014/08/31/are-you-ready-to-learn-online-five-need-to-have-skills-for-online-students/