Assignment title: Information
MGT703 - Knowledge Management Assignment 1
Due Date: Week 6 – 5.00 pm Friday of Week 6
Weight: 10%
*Answers to be uploaded on Turnitin
1. List the knowledge management initiatives adopted by HP?
2. Explain the impact of adopting knowledge management practices on HP’s success.
3. The case study indicated that HP has used Lotus notes as a technology vehicle to establish
different knowledge bases. Conduct a brief search about Lotus notes and explain how it is
useful in establishing a knowledge base. What is the importance of having a knowledge base
in knowledge management?
4. Why do you think the Training Review never took off? What could have Karney done in
order to make it work?
5. What are the incentives that Karney used to promote the knowledge bases? What was the
effect of those incentives?
6. Karney declared that there is a risk with the knowledge base. What was it and how did he
propose to overcome it?
7. Why do you think the knowledge management with PPO customers initiative did not
succeed?
8. The PPO knowledge management group is currently working on three projects. List these 3
projects, predict some risks that would face the implementation of these projects and how
to overcome them from a knowledge management perspective.
Guidelines:
You should attempt all questions.
Your answers should be in the form of short essays with a maximum of 200 words
per question.
For referencing, you should use Anglia version of Harvard referencing.