Assignment title: Information
Assessment - Coursework
This graded assessment accounts for 90% of your final grade and comprises two
separate assessment exercises: Part A & Part B which are both weighted equally at
45% of your final grade.
Part A
In Part A, we assess learning outcomes related to topics 2, 3, 4 & 8 by providing you
with case study information on the leadership and strategic development processes
which operate within the innovative context at Google.
The purpose of this brief is to provide you:
• Details of the coursework assessment: background to the case and questions
• Information on presentation and submission date.
• Guidelines to assist you in answering the questions
• The assessment marking criteria and feedback sheet for Part A.
Case Study Background & Questions
Read carefully the case evidence on Twitter which is contained in the following three
sources:
1. Mark, K. & Parker, S. (2011) Twitter extracted from:
Ireland, R.D., Hoskisson, R. E., & Hitt, M.A. (2013) The Management of
Strategy: Concepts and Cases, 10th International Edition, South-Western,
Cengage Learning, pages 371-377
2. Twitter (2013) Annual Report 2013, Twitter, Inc.
3. Twitter (2014) Annual Report 2014, Twitter, Inc.
Each source covers a distinct period of Twitter’s strategic development from start-up,
to stock market listing (IPO), to growth within the internet information provider
industry.
• Source 1 provides a case analysis of Twitter’s strategic development at start-
up (2006-2011).
• Source 2 reports on Twitter’s strategic position having achieved an initial
public offering (IPO) in 2013.
• Source 3 reports on Twitter’s current growth directions and future strategic
choices in 2014.
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All sources provide insights into the leadership, strategy and innovation practices
within Twitter. Source 1 critiques Twitter’s origins, current business model and future
strategic choices, whereas sources 2 and 3 provide a corporate account on Twitter’s
mission, values, along with the content and direction of their strategy. Your analysis
of the Twitter Annual Reports should therefore be particularly critical in order to
answer the below questions.
Part A of your coursework assessment requires you to answer two questions:
Questions.
1. Using the Ashridge Sense of Mission Model analyse and interpret the case
evidence to determine Twitter’s sense of mission.
2. Examine Twitter’s strategic decisions to date and indicate which theoretical
approach best reflects their strategic development, and make
recommendations for future growth.
Both questions are equally weighed and you should review how grading is allocated
in the Coursework Feedback Sheet on page 5.
Presentation and Submission Date
The assessment in Part A is a case analysis and you should note that case analysis
is not a conceptual explanation or discussion but the application of concepts and
frameworks to interpret the case information, analyse key events and statements,
and reach evaluative judgements. The concepts and frameworks are covered in the
workshops and prescribed reading and the guidance below gives you a few pointers
on how you need to use this knowledge to answer the questions. In developing your
analysis and arguments, you should use supporting evidence from the information
contained in the case studies.
Your answers must only be derived from the information on Twitter contained in the
three case evidence sources listed above. You are not required to consult other
sources on Twitter or go beyond the end date of third source (2014). The reason for
this is that your analysis and evaluation is being assessed at this point in the
organisation’s development and not in the light of subsequent events. As a result you
should not include references on Twitter from the internet or other sources.
In terms of presentation, introduce each question indicating how you will structure
your answer and conclude each answer with reference to your preceding arguments
and the task required by the question. Do not present your answer in rigid report
format but you may wish to divide your answer into sections which reflect the major
elements of your analysis. The combined word count of your answers to both
questions must comply with the following guidance:
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Minimum Length: 2000 words
Maximum Length: 2500 words
Submission deadline: Friday 19th August 2016, at 11.59pm
The word limit excludes appendices and bibliography. Where a submission exceeds
the stated word limit the maximum grade awarded will be P1. Appendices can be
useful to provide additional information from your analysis but you must incorporate
the key analytical arguments into the main body of your answer.
Guidance Notes
The assessment feedback sheet at the end of this section gives the marking criteria
for the overall case analysis. Remember, in writing your solution to the questions you
must not describe what the case says but use the concepts to analyse the
information and use the evidence/facts in the case to support your analysis.
Question 1 asks you to critically review if Twitter has achieved a strong sense of
mission. The question specifically asks you to use the Ashridge Sense of Mission
model which is part of your prescribed reading for unit 2. Specifically you should
apply and discuss the four elements of mission (Ashridge model) to Twitter. When
considering purpose and strategy, you should analyse the case evidence on mission,
values and strategy. When doing this avoid being overly descriptive on the content of
Twitter’s strategy as you will soon exceed the word limit. Attempt to develop
arguments and, if necessary, include supporting details in appendices. More
crucially, you must address the central issue in the question of how the fifth element,
a sense of mission, is achieved through the alignment of the employees’ personal
values with the organisation’s identity and values. In doing this, consider the role
played by the leadership and management approach at Twitter – particularly
discussed in sources 2 & 3 – to integrate the elements of mission, behavioural
standards and values of the organisation, with those of the employees. You will also
need to evaluate Twitter’s mission based on the company’s recent expansion and
strategic developments to express and justify your opinion on whether Twitter have a
achieved a strong sense of mission.
To answer question 2 you will need to write a short essay by drawing on your
learning of strategic decision-making and your prescribed reading from Johnson et
al, chapter 12. Initially, you should commence your research by reading and
examining the case evidence in order to identify Twitter’s strategic decisions. Once
you have identified these decisions, your essay discussion should focus on how this
decision-making relates to deliberate and/or emergent forms of strategy
development. When doing this avoid being overly descriptive on the content of these
decisions. Instead, you should ensure that the use the relevant theory to structure
your discussion of case evidence. To develop your arguments further, a brief
distinction between deliberate and emergent strategy would be useful, followed by
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an in-depth discussion on which approach most closely resembles Twitter’s strategic
development. To reach conclusions on how strategic decision-making is practised at
Twitter, you should also identify strategic options and make recommendations for
future growth.
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Part A
Coursework Assessment Feedback
Matriculation No. Date of Submission: Module: Leading Strategic Decision-making
Part A: Twitter Case Study Cohort:
Category Grade Comment
Presentation of analysis, use
of appropriate concepts, and
depth of understanding of the
issues raised in the case.
(10%)
Critically examine Twitter’s
sense of mission through its
approach to leadership and
management.
(35%)
Critically review Twitter’s
approach to strategic
decision-making and
recommendations for future
growth
(35%)
Ability to reach coherent and
logical arguments from the
analysis, supported by case
evidence.
(20%)
E D C B A
Fail
(F1 – F5)
Marginal
Pass (P1)
Satisfactory/