COURSE TITLE BA (Hons) Business and Management MODULE TITLE Operations Management TITLE OF ASSIGNMENT Component 1 Case study report Component 2 Group presentation DEADLINE DATE FOR SUBMISSION BY STUDENTS Component 1: Case study report – 10th May 2017 Component 2: Group presentation – 17/05/16 SUBMISSION LOCATION Component 1 will be submitted electronically via the Turnitin submission ASSESSOR(S) NOTES FOR STUDENTS Component 1 is worth 60% of the marks for this module All assignments must be submitted in the following format: 1. Assignment Feedback Sheet; 2. Copy of the Assignment; 3. Student Work; 4. Bibliography/References 5. ‘Turnitin’ digital receipt LEARNING OUTCOMES ASSESSED 1. Critically appraise established operational management theories and models. 2. Critically evaluate the current business operations layout and its ability to meet business objectives and identify areas for improvement. 3. Communicate clearly, fluently and professionally using a variety of means. Assessment Brief Component 1: Case study report 60% Assesses learning outcomes 1, 2 & 5 Using the case study provided and the independent research you have undertaken write a report of 2,700 words in which you: Critically evaluate the current operations of the business and assess its ability to meet its objectives. Through critical appraisal and application of relevant operations management theories and models identify with justification activities within the business in need of improvement. Assessment Criteria Level 6 90%-100% Exceptional work. Presentation is logical, error-free and, where appropriate, creative as applied to the concepts and theories in relation to operations management. There is an in-depth understanding of issues/problems and excellent critical/deep engagement with the material and concepts involved in operations management. Very skilful interpretation of data. Arguments, ideas and, where appropriate, solutions are presented coherently and fully underpinned by thorough research and reading of the relevant theories. 90%-100% 80%-89% Outstanding work with presentation of a very high standard. There is comprehensive understanding of key concepts and knowledge of operations management and clear evidence of critical analysis and insight. Accurate interpretation of data with arguments, ideas and solutions presented effectively and based on strong research and reading of the relevant theories. 80%-89% 70%-79% Extremely good work with presentation of a high standard. Demonstrates an excellent knowledge base with a clear understanding of the issues and application to practice in the area of operations management where appropriate. There is some effective critical and analytical application of relevant research and reading of the relevant theories as applied to operations management. 70%-79% 60%-69% The work is very good, logically structured and presented to a high standard. Demonstrates a strong knowledge base with a clear understanding of the issues of operations management and application to practice where appropriate. There is some critical and analytical application of relevant research as applied to the area of operations management. 60%-69% 50%-59% The work is clearly presented and logically structured. It shows evidence of a sound understanding of the topic and addresses major issues in respect to the area of operations management. The work contains some discussion and interpretation of relevant perspectives of operations management although further development of the arguments presented would be beneficial. There are examples of critical reflection and evidence of application of theory to practice in the area of operations management. 50%-59% 40%-49% Adequate presentation. The work is descriptive and/or lacks critical analysis where required but is relevant with limited application of operations management concepts though sufficient evidence of knowledge and understanding. There is some evidence of reading although arguments/ proposals/solutions often lack coherence and relevance to operations management concepts and may be unsubstantiated by relevant source material or partially flawed. Links to practice are made where appropriate. 40%-49% 30%-39% – Fail Poorly structured, incoherent and wholly descriptive work. Evidence of a weak knowledge of operations management with some key aspects not addressed and use of irrelevant material. Flawed use of techniques. Limited evidence of appropriate reading on the specific subject and no evidence of critical thought. Little reference to operations management practice where appropriate. 30%-39% – Fail 20-29% – Fail Very poorly structured, incoherent and wholly descriptive work. Evidence of very weak knowledge of operations management concepts and theories with many key omissions and much material irrelevant. Use of inappropriate or incorrect techniques. Very little evidence of appropriate reading on the specific subject and no evidence of critical thought. No links to operations management practice where appropriate. To obtain a mark of 20% the work must show evidence of a genuine attempt to engage with the assessment requirements and with the concepts and theories of operations management matter. 20-29% – Fail 0-19 % - Fail The work is extremely poorly structured and presented. It demonstrates no real knowledge or understanding of key concepts and principles of operations management. Much material is irrelevant, incorrect or omitted. No evidence of critical thought. No effective use of supporting material. No links to operations management practice where appropriate. Not a genuine attempt to engage with the assessment requirements and/or subject matter. 0-19 % - Fail